Voorkant accommodatie - avond/nacht
Beschikbaarheid controleren

Beoordelingen van Berlin Grande Hotel

2.5 out of 5
Berlin Grande Hotel
4787 Township Rd. 366, Millersburg, OH

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 780 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 150 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 44 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 15 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 1000 beoordelingen" "

9,8/10

Netheid

9,6/10

Personeel en service

9,4/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Chris

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thank you for great visit.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

shannon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful! Will definitely stay again
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Rupinder, Moon Township

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay!!
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly and helpful staff. Great outdoor area to sit and relax.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Laura

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the courtyard outside with the firepits. So quiet and relaxing. Loved the pavilion down the hill. Breakfast was nice and staff was very friendly.
1 nacht verbleven in mei 2024
Reactie van Management op 23 mei 2024
Thank you for taking the time to review your recent stay with us, Laura! We are happy to hear you enjoyed your visit - especially our outdoor spaces - and hope to have the opportunity to welcome you again in the future.

10/10 – Uitstekend

Pamela, Washington

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would highly recommend this hotel.
1 nacht verbleven in mei 2024
Reactie van Management op 23 mei 2024
Thank you so much, Pamela! We appreciate you and your business so very much! We hope to welcome you again soon.

10/10 – Uitstekend

Doug

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fire pits out back where you can sit around and have a view of the farms.
2 nachten verbleven in mei 2024
Reactie van Management op 23 mei 2024
Thank you for taking the time to review your recent stay with us, Doug! We are happy to hear you enjoyed your time with us and hope to have the opportunity to welcome you again in the future.

10/10 – Uitstekend

Mrs.

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay
1 nacht verbleven in mei 2024
Reactie van Management op 23 mei 2024
Thank you so much for taking the time to review your recent stay with us! We appreciate your feedback and hope to have the opportunity to welcome you again in the future.

10/10 – Uitstekend

Deborah Pittenger Jerri

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room and bath were spotless.
1 nacht verbleven in mei 2024
Reactie van Management op 23 mei 2024
Thank you for taking the time to review your recent stay with us, Deborah! We appreciate your comment about the cleanliness of our property. We have an amazing housekeeping and maintenance staff that do a wonderful job keeping the hotel in tip top shape, and we appreciate you recognizing that. We hope to have the opportunity to welcome you again soon.

8/10 – Goed

Janet

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pool is a saltwater pool, which is nice. It could have been a little warmer. The bed was not very comfortable. The staff was very nice, and the property is well maintained.
1 nacht verbleven in mei 2024
Reactie van Management op 23 mei 2024
Thank you for taking the time to review your recent stay with us, Janet. We appreciate your feedback and have forwarded your comments to management for further review. We hope to have the opportunity to welcome you again in the future.

10/10 – Uitstekend

Edward

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Management op 23 mei 2024
Thank you for taking the time to review your recent stay with us, Edward. We appreciate your business and hope to have the opportunity to welcome you again in the future.

10/10 – Uitstekend

Susan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room was great! The staff was very friendly and helpful and the breakfast was very nice.
1 nacht verbleven in mei 2024
Reactie van Management op 7 mei 2024
Thank you so much for reviewing your recent stay with us Susan! We value your feedback, and hope to see you here again soon!

8/10 – Goed

David Michael

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We Really like the saltwater pool. Plenty of Parking and the shopping in walking distance too.
2 nachten verbleven in april 2024
Reactie van Management op 2 mei 2024
Thank you for taking the time to review your recent stay with us, David! We appreciate you taking the time to do so, and are happy to hear you enjoyed your visit, and specifically the salt water pool. We hope to have the opportunity to welcome you again in the future.

8/10 – Goed

Troy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in april 2024
Reactie van Guest Services op 29 apr 2024
Thank you so much for reviewing your recent stay with us Troy!

10/10 – Uitstekend

Miranda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Guest Services op 29 apr 2024
Thank you so much for reviewing your recent stay with us Miranda!

10/10 – Uitstekend

Donna Gail

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Totally enjoyed our stay … safe, clean and convenient.😃
2 nachten verbleven in april 2024
Reactie van Management op 26 apr 2024
Thank you so much for reviewing your recent stay with us Donna! We appreciate your feedback, and we are happy to hear you enjoyed your time here!

10/10 – Uitstekend

Guy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice clean and quiet house place.
1 nacht verbleven in april 2024
Reactie van Management op 26 apr 2024
Thank you for taking the time to review your recent stay with us, Guy! We are happy to hear you enjoyed your visit and hope to have the opportunity to welcome you again in the future.

6/10 – Redelijk

Tom

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I could hear the person in the next room snoring on Sunday night. I didn’t get a good nights sleep
2 nachten verbleven in april 2024
Reactie van Management op 26 apr 2024
We are so sorry to hear you had noise issues during your stay with us, we apologize for the inconvenience. We appreciate you taking the time to comment and hope to have the opportunity to welcome you again in the future.

10/10 – Uitstekend

William

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ideal location. Hot breakfast items were not hot. Toasters worked like hotel toasters - half toasted!
2 nachten verbleven in april 2024
Reactie van Guest Services op 22 apr 2024
Thank you so much for reviewing your recent stay with us William! We appreciate your feedback, and hope to see you again soon!

10/10 – Uitstekend

Robin

Reisde met een groep
Very nice and clean .,,
1 nacht verbleven in april 2024
Reactie van Guest Services op 22 apr 2024
Thank you so much for reviewing your recent stay with us Robin! We appreciate your feedback, and we hope to see you again soon!

10/10 – Uitstekend

Judith

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay.
1 nacht verbleven in april 2024
Reactie van Management op 20 apr 2024
Thank you so much for reviewing your recent stay with us Judith!

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Management op 20 apr 2024
Thank you so much for reviewing your recent stay with us John!

10/10 – Uitstekend

Tracey

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was excellent and I really enjoyed the eclipse with my family there.
1 nacht verbleven in april 2024
Reactie van Management op 16 apr 2024
Thank you for taking the time to review your recent stay with us, Tracey! We are so happy to hear you and your family enjoyed your stay and the eclipse! We hope to have the opportunity to welcome you again in the future.

8/10 – Goed

Teddy

Reisde met familie
Positief: Voorzieningen
Nice and clean
1 nacht verbleven in april 2024
Reactie van Management op 11 apr 2024
Thank you so much for reviewing your recent stay with us Teddy!

2/10 – Ontzettend slecht

William

Reisde met familie
Check in time was at 3:00pm. I arrived at 3:20pm and was in formed that they were behind and the room was not ready yet. After my five hour drive I was not happy but I also know things happen. My only problem was the attitude of Gail at the front desk. I asked if she had any idea of a time and she replied that she had only been there 20 minutes and did not know. We liked everything about the hotel but her.
1 nacht verbleven in april 2024
Reactie van Management op 16 apr 2024
Thank you for taking the time to review your recent stay with us, William. Your feedback is important as it helps us improve the experience for every guest we have the opportunity to welcome. We are sorry to hear that you had a less than satisfactory experience during your check in. We apologize for any inconvenience that this may have caused. If you would like to discuss your experience further, please feel free to reach out to our Front Office Manager, April Lemmon at the hotel. We hope you will consider visiting us again in the future.

10/10 – Uitstekend

Erma

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is a nice clean hotel with a nice outdoor space.
1 nacht verbleven in april 2024
Reactie van Management op 11 apr 2024
Thank you so much for reviewing your recent stay with us Erma!

10/10 – Uitstekend

Stacey

2 nachten verbleven in april 2024
Reactie van Management op 26 apr 2024
Thank you so much for taking the time to review your recent stay with us, Stacey! We are happy to hear you enjoyed your stay and hope to have the opportunity to welcome you again in the future.

10/10 – Uitstekend

Kathryn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The weather wasn’t great, so we enjoyed spending time at the hotel playing games in the lobby. The lobby attendant checked on us, turned on lights for us and even started the fireplace. We appreciated the hospitality!
2 nachten verbleven in april 2024
Reactie van Management op 4 apr 2024
Thank you so much for reviewing your recent stay with us Kathryn! We appreciate your feedback, and we are happy to hear you enjoyed your stay!

10/10 – Uitstekend

Heather

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Management op 4 apr 2024
Thank you so much for reviewing your recent stay with us Heather!

10/10 – Uitstekend

Doug

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have stayed here many times while visiting Amish Country. The staff is always very friendly. The location is perfect. The room is clean and set up nicely. It has a table area for eating (or game playing), a refrigerator, microwave and large sink. It's perfect.
1 nacht verbleven in maart 2024
Reactie van Management op 4 apr 2024
Thank you so much for reviewing your recent stay with us Doug! We appreciate your feedback, and we are happy to hear you enjoyed your stay!

10/10 – Uitstekend

Todd

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice comfortable place. We really enjoyed our stay and will definitely stay again if we are looking for lodging in that area
1 nacht verbleven in maart 2024
Reactie van Management op 4 apr 2024
Thank you so much for reviewing your recent stay with us Todd! We appreciate your feedback, and we are happy to hear you enjoyed your stay!

8/10 – Goed

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms were modern and up to date. Nice and convenient location. The pool area was pretty small.
1 nacht verbleven in maart 2024
Reactie van Management op 4 apr 2024
Thank you so much for reviewing your recent stay with us Mikchael! We appreciate your feedback, and we are happy to hear you enjoyed your stay!

10/10 – Uitstekend

Jean

2 nachten verbleven in maart 2024
Reactie van Management op 4 apr 2024
Thank you so much for reviewing your recent stay with us Jean!

10/10 – Uitstekend

Teresa

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice location, lobby is very inviting.
1 nacht verbleven in maart 2024
Reactie van Management op 4 apr 2024
Thank you so much for reviewing your recent stay with us Teresa!

10/10 – Uitstekend

wendell

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
stay was quiet
2 nachten verbleven in maart 2024
Reactie van Management op 3 apr 2024
Thank you for reviewing your recent stay with us Wendell!

10/10 – Uitstekend

Kelly

Positief: Voorzieningen
Great place except noisy with people running the halls and water running and people talking next door.
2 nachten verbleven in maart 2024
Reactie van Guest Services op 19 mrt 2024
Thank you for reviewing your recent stay with us Kelly! We appreciate your feedback! Please let our front desk know at future stays if you are having noise issues. We would be more than happy to help!

10/10 – Uitstekend

Tim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Guest Services op 19 mrt 2024
Thank you for reviewing your recent stay with us Tim!

10/10 – Uitstekend

Pamela

Reisde met familie
Ok
1 nacht verbleven in maart 2024
Reactie van Guest Services op 19 mrt 2024
Thank you for reviewing your recent stay with us Pamela! We appreciate your feedback!

10/10 – Uitstekend

Michele

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean
1 nacht verbleven in maart 2024
Reactie van Guest Services op 19 mrt 2024
Thank you for reviewing your recent stay with us Michele! We appreciate your feedback!

4/10 – Matig

Lynn

Positief: Netheid
Negatief: Personeel en service, voorzieningen
Be aware. They will charge you a $100 deposit when you arrive.whats frustris they lied to me stating they were just putting my card on file and then charged me the 100. Supposedly itll be reimbursed but they refused to give me receipts. The breakfast bar was good but they complained nonstop that people were actually eating it. Staff over all was rude and unhelpful. The rooms where ok. There is a light that wont shut off so if you need a dark room bring something to cover.it.
1 nacht verbleven in maart 2024
Reactie van Management op 19 mrt 2024
Hi Lynn, Thank you for taking the time to review your stay with us. We apologize for your experience at check in and breakfast. It is standard procedure for all hotels to do a credit authorization on a card upon check in due to the fact that you booked through a third party. We need to have your financial information on file should you need to charge any incidentals. As it was only an authorization, there would not be a hard post to your account, the amount would show as pending. This amount is released as soon as you check out. In order to avoid a credit authorization at any hotel, you would need to make the reservation directly with the property. Per our contract with third party booking platforms, we are unable to provide you with a copy of your receipt. If one has not already been emailed to you, please reach out to Expedia directly in order to obtain one.The balcony lights do not shut off for security purposes. Sometimes the black out drapes tend to get tucked behind the regular drapes and the sheers, we do apologize if you missed them.I have forwarded your comments regarding the breakfast staff to our General Manager for further review. We thank you for your business and again apologize for your experience.

8/10 – Goed

Kore

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Guest Services op 19 mrt 2024
Thank your for reviewing your recent stay with us Kore!

10/10 – Uitstekend

sharon

2 nachten verbleven in maart 2024
Reactie van Management op 4 apr 2024
Thank you so much for reviewing your recent stay with us Sharon!

10/10 – Uitstekend

Mary

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice facilities for the cost. Friendly professional staff. Complimentary breakfast was amazing. Would definitely stay here again
1 nacht verbleven in maart 2024
Reactie van Guest Services op 19 mrt 2024
Thank you so much for reviewing your recent stay with us Mary! We appreciate your feedback!

8/10 – Goed

Kara

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a clean and beautiful hotel. The lady at check in seemed nice and breakfast was great!
1 nacht verbleven in maart 2024
Reactie van Guest Services op 19 mrt 2024
Thank you for reviewing your recent stay with us Kara! We appreciate the feedback!

10/10 – Uitstekend

Angela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice
1 nacht verbleven in maart 2024
Reactie van Guest Services op 19 mrt 2024
Thank you so much Angela! Happy to hear you enjoyed your stay!

10/10 – Uitstekend

Lora

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay very much; all the shops were in walking distance which was very convenient. Parking was available all around the building so easy assessable to your room. On our last stay they were replacing the front entrance roofing they started at 6 a.m. a bit early for people who are not early birds. The breakfast buffet was limited but was sufficient, we were visiting during the week.
2 nachten verbleven in maart 2024
Reactie van Guest Services op 19 mrt 2024
Thank you so much for reviewing your recent stay with us Lora! We appreciate your feedback!

8/10 – Goed

Pamela

1 nacht verbleven in februari 2024
Reactie van Management op 4 apr 2024
Thank you so much for reviewing your recent stay with us Pamela!

10/10 – Uitstekend

Janice

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy check in. Nice breakfast
1 nacht verbleven in maart 2024
Reactie van Guest Services op 19 mrt 2024
Thank you so much Janice!

10/10 – Uitstekend

Edward

1 nacht verbleven in februari 2024
Reactie van Guest Services op 19 mrt 2024
Thank you so much for reviewing your recent stay with us Edward!

10/10 – Uitstekend

Holly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Full breakfast, lovely rooms, hot tub and pool for a great price! Highly recommend.
3 nachten verbleven in februari 2024
Reactie van Guest Services op 19 mrt 2024
Thank you so much for reviewing your recent stay with us Holly! We appreciate your feedback!