We appreciate your positive feedback about our Regency Miami Airport by Sonesta. We take pride in catering to our guests' needs the best way we possibly can. Ratings and comments such as yours, keep us focused on what needs to be done and motivated to continue providing excellent professional and courteous service.If you are traveling to our area again soon, please do not hesitate to stay with us.

Thank you for taking the time to review our hotel. Your feedback is greatly appreciated. We hope to see you soon.

Thank you for taking the time to review our hotel. Your feedback is greatly appreciated. We hope to see you soon.

Cher Serge,Nous vous remercions d'avoir pris le temps de partager vos inquiétudes concernant votre séjour.Il ressort de vos commentaires qu'il y a eu un problème pendant votre séjour concernant l'unité de climatisation et nous en sommes vraiment désolés. Même si nous nous engageons à éviter tout inconvénient à nos clients, il arrive parfois que nos efforts ne soient pas suffisants. Nous partagerons ces informations avec notre équipe de maintenance pour qu'elle puisse y travailler et éviter tout inconvénient à l'avenir.Encore une fois, merci pour vos précieux commentaires et nous espérons vous servir à nouveau chaque fois que vos voyages vous ramèneront à Miami.Sincèrement,Regency Miami Airport par l'équipe des services à la clientèle de Sonesta

Dear Serge,We appreciate you taking the time to review our Regency Miami Airport by Sonesta. Thank you for your comments and your rating of the hotel. We will share your recommendations with the management team for their review and consideration.We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay for which we are really happy.We will be looking forward to the opportunity of welcoming you back soon.Regards,Regency Miami Airport by Sonesta Guest Services Team

Dear Joelle,We appreciate you taking the time to review our Regency Miami Airport by Sonesta.Thank you for giving us a perfect rating. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We look forward to the opportunity to welcome you back in the near future.Warm Regards,Regency Miami Airport by Sonesta Guest Services Team

Dear Catherine,We appreciate immensely your positive feedback about our Regency Miami Airport by Sonesta. We do take pride in catering to our guests' needs the best way we possibly can. If you are traveling to our area again soon, please do not hesitate to call us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team

Dear Jerome,Thank you for taking the time to share your recent experience with us.We pride ourselves on delivering a comfortable experience during your travels. However, it seems that we have unfortunately fallen short of our goal during your recent stay. If that is the case, please accept our most sincere apology. We wish we knew more so we could share your concerns with the team to rectify them moving forward.We hope to have the opportunity to welcome you back soon.Sincerely,Regency Miami Airport by Sonesta Guest Services Team

Dear Benoit,Thank you for taking the time to share your recent experience with us.We pride ourselves on delivering a comfortable experience during your travels. However, it seems that we have unfortunately fallen short of our goal during your recent stay. Please accept our most sincere apology. We wish we knew more so we could share your concerns with the team to rectify moving forward.We hope to have the opportunity of welcoming you back in the near future.Sincerely,Regency Miami Airport by Sonesta Guest Services Team

Dear Eli,We appreciate immensely your positive feedback about our Regency Miami Airport by Sonesta. We do take pride in catering to our guests' needs the best way we possibly can. If you are traveling to our area again soon, please do not hesitate to call us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team

Dear Alexandre,Thank you for taking the time to share your recent experience with us.We pride ourselves on delivering a comfortable experience during your travels. However, it seems that we have unfortunately fallen short of our goal during your recent stay. Please accept our most sincere apology. We wish we knew more so we could share your concerns with the team to rectify moving forward.We hope to have the opportunity of welcoming you back in the near future.Sincerely,Regency Miami Airport by Sonesta Guest Services Team

Dear Jean Claude,We are extremely sorry to hear that your stay did not meet all of your expectations and we thank you for taking the time to share your concerns with us.Your valued feedback highlighted the need for improvement in our housekeeping's performance and this will be shared with them, who join us in offering their apologies for their team’s shortcomings.Concerning the luggage storage, we do have limited space and we can only offer to store it for you on your departure day as we do for every guest.Once again, thank you for providing feedback that will ultimately help us improve. We hope you choose to stay with us again whenever your travels bring you back to Miami.Sincerely,Regency Miami Airport by Sonesta Customer Services Team

Dear Audrey,Thank you for taking the time to review our hotel. Your feedback is greatly appreciated. We hope to see you soon.Regards,Regency Miami Airport by Sonesta Guest Services Team

Dear Huguette,We are extremely sorry to hear that we did not meet your expectations and we thank you for taking the time to share your concerns with us. Your feedback is greatly appreciated.We look forward to welcoming you back in the near future.Regards,Regency Miami Airport by Sonesta Guest Services Team

Dear Sebastien,We appreciate you taking the time to review our Regency Miami Airport by Sonesta. Thank you for your comments and your rating of the hotel. We will share your recommendations with the management team for their review.We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay for which we are really happy.We will be looking forward to the opportunity of welcoming you back soon.Regards,Regency Miami Airport by Sonesta Guest Services Team

Dear Deniz,We appreciate you taking the time to review our Regency Miami Airport by Sonesta.Thank you for giving us such a great rating. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We will be looking forward to the opportunity of welcoming you back in the near future.Warm Regards,Your Regency Miami Airport by Sonesta Guest Services Team

Gracias por tomarse el tiempo en evaluar nuestro hotel. Cada dia nos esforzamos en proveer el mejor servicio a nuestros huespedes. Por eso, sus comentarios son muy apreciados y los compartiremos con nuestro agradecido personal. Esperamos tener la oportunidad de servirle nuevamente en un futuro cercano.

We appreciate you taking the time to review our hotel. Thank you for your comments and your rating of the hotel. Ratings such as yours, keep us focused and motivated to continue providing excellent professional and courteous service. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

Thank you so much for the feedback. We greatly appreciate you staying with us, and we are so glad to hear that your time here was well spent. We hope to see you again soon!

We are extremely sorry to hear that we did not meet some of your expectations and we thank you for taking the time to share your concerns with us. Your feedback is greatly appreciated.We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.We look forward to welcoming you back in the near future.

Thank you for taking the time to review our hotel. Your feedback is greatly appreciated. We hope to see you soon.

Thank you for taking the time to review our hotel. Every day, we strive to provide the best available service and your feedback is greatly appreciated.Regarding your comments on our elevators, we are happy to share that the hotel is currently under new management and we are working on a renovation project which includes a complete update on our elevators. Regretfully, while you were with us, all the elevators were down due to the repairs that were conducted by the elevator company, for which they took full responsibility and worked diligently in finding a solution. Regardless, we are really disappointed that you were inconvenienced because of this.We will be looking forward to the opportunity of welcoming you back in the near future when both elevators will be completely refurbished.

We are extremely sorry to hear that we did not meet some of your expectations and we thank you for taking the time to share your concerns with us. Your feedback is greatly appreciated.We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.We look forward to welcoming you back in the near future.

We appreciate you taking the time to review our Regency Miami Airport by Sonesta.Thank you for giving us a perfect rating. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We look forward to the opportunity to welcome you back in the near future.

We are extremely sorry to hear that we did not meet some of your expectations and we thank you for taking the time to share your concerns with us. Your feedback is greatly appreciated. On the other hand, we are happy to hear that the issue was rectified immediately. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.We look forward to welcoming you back in the near future.

We appreciate you taking the time to review our Regency Miami Airport by Sonesta.Thank you for giving us a perfect rating. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We look forward to the opportunity to welcome you back in the near future.

Thank you so much for the feedback. We greatly appreciate you staying with us, and we are so glad to hear that your time here was well spent. We hope to see you again soon!

We appreciate your positive feedback about our Regency Miami Airport by Sonesta. We take pride in catering to our guests' needs the best way we possibly can. Ratings and comments such as yours, keep us focused on what needs to be done and motivated to continue providing excellent professional and courteous service.If you are traveling to our area again soon, please do not hesitate to stay with us.

We appreciate you taking the time to review our Regency Miami Airport by Sonesta.Thank you for giving us a perfect rating. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We look forward to the opportunity to welcome you back in the near future.

We appreciate immensely your positive feedback about our Regency Miami Airport by Sonesta. We do take pride in catering to our guests' needs the best way we possibly can. If you are traveling to our area again soon, please do not hesitate to call us.

We are extremely sorry to hear that we did not meet some of your expectations and we thank you for taking the time to share your concerns with us. Your feedback is greatly appreciated.We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.We look forward to welcoming you back in the near future.

Thank you for your review and for choosing our hotel. We are extremely happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

Thank you for taking the time to review our hotel. Your feedback is greatly appreciated. We hope to see you soon.

Gracias por tomarse el tiempo en evaluar nuestro hotel. Cada dia nos esforzamos en proveer el mejor servicio a nuestros huespedes. Por eso, sus comentarios son muy apreciados y los compartiremos con nuestro agradecido personal. Esperamos tener la oportunidad de servirle nuevamente en un futuro cercano.

Gracias por tomarse el tiempo en evaluar nuestro hotel. Cada dia nos esforzamos en proveer el mejor servicio a nuestros huespedes. Por eso, sus comentarios son muy apreciados y los compartiremos con nuestro agradecido personal. Esperamos tener la oportunidad de servirle nuevamente en un futuro cercano.

Thank you for your review and for choosing our hotel. We are extremely happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

Thank you for the feedback. We are sorry to hear we did not meet your expectations. The issues will be discussed with the team to correct moving forward.We look forward to welcoming you back soon.

Thank you for taking the time to share your recent experience with us.We aim to provide a comfortable hotel experience. From your feedback, we are disappointed to learn that we have fallen short on some of your expectations, for which we are truly sorry.Your feedback is greatly appreciated as it helps us to identify our challenges and to make the necessary changes to ensure an optimal customer experience for our guests.Once again, thank you and we hope to serve you again whenever your travels bring you back to Miami.

We appreciate your positive feedback about our Regency Miami Airport by Sonesta. We take pride in catering to our guests' needs the best way we possibly can. Ratings and comments such as yours, keep us focused on what needs to be done and motivated to continue providing excellent professional and courteous service.If you are traveling to our area again soon, please do not hesitate to stay with us.

We appreciate you taking the time to review our Regency Miami Airport by Sonesta.Thank you for giving us a perfect rating. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We look forward to the opportunity to welcome you back in the near future.

Thank you for your review and for choosing our hotel. We are extremely happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

Thank you so much for the feedback. We greatly appreciate you staying with us, and we are so glad to hear that your time here was well spent. We hope to see you again soon!

Thank you for taking the time to share your recent experience with us.We aim to provide a comfortable hotel experience; however, from your feedback, we learned that we fell short of your and our expectations. We are disappointed to know that you were inconvenienced because of our renovation projects. As much as we are committed to avoid any of this from happening to our guests, sometimes we fall short in our efforts, for which we are truly sorry.Once again, thank you for your valued feedback and we hope to serve you again in the future.

Thank you so much for the feedback. We greatly appreciate you staying with us, and we are so glad to hear that your time here was well spent. We hope to see you again soon!

We are extremely sorry to hear that your stay did not meet all of your expectations and we thank you for taking the time to share your concerns with us.Occasionally, we do offer rate packages which include breakfast. So, we can understand and are disappointed to hear about the misunderstanding. These packages are clearly described: however, we will review the information provided in order to avoid these situations from happening moving forward.Your feedback is greatly appreciated as it helps us to identify our challenges and to make the necessary changes to ensure an optimal customer experience for our guests.

Gracias por tomarse el tiempo en evaluar nuestro hotel. Cada dia nos esforzamos en proveer el mejor servicio a nuestros huespedes. Por eso, sus comentarios son muy apreciados y los compartiremos con nuestro agradecido personal.

We appreciate you taking the time to review our Regency Miami Airport by Sonesta. Thank you for your comments and your rating of the hotel. We will share your recommendations with the management team for their review and consideration.We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay for which we are really happy.