Hôtels familiaux à Melilla

"We spent one night in this hotel. my disappointment regarding my recent stay at your hotel, which did not meet the standards expected of a 4-star establishment. Several issues contributed to this negative experience: • The room was not properly maintained: the laundry was dirty, and there was an unpleasant odor • The furniture was old and worn, which diminished the overall comfort and appearance of the room. • We paid 170 euros for a quadruple room, and according to your website this rate included breakfast. However, no breakfast was provided. • In addition, we booked a suite for 200 euros, but the quality and standard of this suite were very poor and not in line with the price charged. • The staff at the reception had limited English proficiency, which caused unnecessary difficulties in communication. Overall, the services and facilities provided were not consistent with what is expected from a 4-star hotel, nor did they reflect the value of the prices paid."