« This hotel is falsely advertised as a 5-star property. At the most, this is a 3-star property. Installing whirlpool baths in rooms does not mean that you now have a 5-star hotel.
Personnel wants to offer a good service but they lack proper training and the end result is that customers receive a bad service.
The property is also not properly maintained, already worn down, and poorly fusnirshed and decorated. It also feels like everything is dirty.
Food is also an issue: there is no...
« This hotel is falsely advertised as a 5-star property. At the most, this is a 3-star property. Installing whirlpool baths in rooms does not mean that you now have a 5-star hotel.
Personnel wants to offer a good service but they lack proper training and the end result is that customers receive a bad service.
The property is also not properly maintained, already worn down, and poorly fusnirshed and decorated. It also feels like everything is dirty.
Food is also an issue: there is no...
« The hotel was amazing. The service, the welcome, the staff were all very excellent. We loved our room with the beautiful views, it was nice and spacious.
The breakfast was varied , lots of choices and we also enjoyed the dinner in the restaurant.
Anoop, Anil, Kiran, Chef Ram and Chef Sarita were all very friendly and gave great service in the restaurant.
The cooking demo and the tea tasting were nice experiences as was the live cultural classical music in the restaurant.
The highlight was...
« The hotel was amazing. The service, the welcome, the staff were all very excellent. We loved our room with the beautiful views, it was nice and spacious.
The breakfast was varied , lots of choices and we also enjoyed the dinner in the restaurant.
Anoop, Anil, Kiran, Chef Ram and Chef Sarita were all very friendly and gave great service in the restaurant.
The cooking demo and the tea tasting were nice experiences as was the live cultural classical music in the restaurant.
The highlight was...
« The front desk staff was good, the breakfast was excellent and tasty. Two issued I had was there was another group that was playing loud music near us and it was bothering us as we were trying to put the kids to sleep. We also had a issues where the staff was suppose to deliver a case of water we brought and they delivered it to the wrong room. They replaced it with a case but just two small issues. Overall good experience and would stay again if going through the area. »
« The front desk staff was good, the breakfast was excellent and tasty. Two issued I had was there was another group that was playing loud music near us and it was bothering us as we were trying to put the kids to sleep. We also had a issues where the staff was suppose to deliver a case of water we brought and they delivered it to the wrong room. They replaced it with a case but just two small issues. Overall good experience and would stay again if going through the area. »
« Great đ hotel with lovely staff and amenities, warm welcome and helpful during stay. Pool đ was excellent and also games room with ping pong table.... »
« Great đ hotel with lovely staff and amenities, warm welcome and helpful during stay. Pool đ was excellent and also games room with ping pong table.... »
« Great hotel facility. Within easy reach of all activities to do in the area. Reception staff exceptionally helpful. I would recommend this hotel for you stay in Thekkady. »
« Great hotel facility. Within easy reach of all activities to do in the area. Reception staff exceptionally helpful. I would recommend this hotel for you stay in Thekkady. »