Intérieur

Avis sur ibis budget Manchester Centre Pollard Street

2.5 out of 5
ibis budget Manchester Centre Pollard Street
2 Pollard Street, Manchester, England

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 301 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 404 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 168 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 65 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 65 avis sur 1003." "

8,2/10

Propreté

8,2/10

Personnel et service

7,4/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

4/10 Médiocre

Charles Henri

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The room was too noisy. Construction near the hotel. Guest near me put music at loud at 4 am in the morning. We heard everything . The staff was very bad.
Séjour de 1 nuit en mai 2023
Réponse de Shawn le 2 juin 2023
Dear guest,Thank you for sharing your experience with us.We are disappointed to read that your experience did not meet your expectations, please accept our sincerest apologies for your concerns. Your feedback is very valuable to us in order to improve the quality of our facilities and customer service. We hope you will give us the opportunity to restore your faith in our services in the future.Kind regards

6/10 Satisfaisant

Emmanuel

Voyage en groupe
Location convenient - a bit pricey for what it is
Location ok but a refurbishment is needed Small room, poor equipment
Séjour de 2 nuits en mai 2023
Réponse de Shivchenko le 5 mai 2023
Dear Guest, We appreciate the time you have taken to share your experience with us. We are disappointed to hear that your experience with us did not meet your expectations and for that please accept our sincerest apologies. In terms of the room size and refurbishments, as this type of hotel has a basic concept, all rooms are designed with a minimal and compact layout. In terms of the equipment, This incident has been raised immediately with our maintenance team to address the issue to prevent future occurrence. Please rest assured that these are not the standards we wish to meet and are taking the appropriate measures to prevent future occurrence. Improvements are currently being made to make our guests experience a more pleasant one.We thank you again for leaving a review and hope to have the opportunity to better serve you again the near future. Best regards,

4/10 Médiocre

Charles Henri

Etablissement vieux . Chambre avec air conditionne inexistant et bruyant. Soufflerie dans la douche qui fait du bruit aindi que pome de douche casse . Bref vous imaginez la tres mauvaise nuit que j ai passe . A fuir
Séjour de 1 nuit en mars 2023
Réponse de Ibis Budget Team le 4 mai 2023
Hi,We are disappointed to read that your experience did not meet your expectations, please accept our sincerest apologies for your concerns. Your feedback is very valuable to us in order to improve the quality of our facilities and customer service, therefore your comments have been forwarded to management to make sure they don't happen again. Please rest assured that we have acted appropriately to address the problems to prevent future occurrence. Kind regards,Ibis Budget Team

8/10 Bien

LEMEE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2023
Réponse de Shivchenko le 5 mai 2023
Dear Guest, Thank you for taking the time to share your experience with us! We are delighted to read that you enjoyed your experience with us. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would like to thank you for leaving a review, and we look forward to seeing you again! Best regards,

8/10 Bien

Houcem

Voyage en groupe
Les points forts : Personnel et service et équipements
Ceux qui m’a plus c’est la proximité avec le centre ville et l’ethiad stadium. Ceux qui m’a moins plus c’est la douche avec une portière en vitre et qui ne se ferme pas. Correct pour une nuit.
Réponse de Shivchenko le 5 mai 2023
Dear Guest, Thank you for taking the time to share your experience with us! We are sorry that you didn't enjoy your stay with us. In regards to the style of the shower and room, as this type of hotel has a basic concept, all rooms are designed with a minimal and compact layout. If this type of hotel doesn't meet your general expectations, please allow me to suggest to check out our other Ibis brands and hopefully you will find the most suitable for your needs. Thank you again for leaving a review! We hope to have the opportunity to serve you better in the future. Best regards

8/10 Bien

Charles Henri

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bon établissement dans l ensemble dans un quartier en construction permanente.
Séjour de 1 nuit en avril 2022

10/10 Excellent

Didier

Séjour de 1 nuit en mars 2022

8/10 Bien

Steven

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2021

8/10 Bien

Julien

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très satisfaisant
Séjour de 7 nuits en janvier 2021

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Correct
Hôtel bien placé car à la fois à 10 min à pied de la gare Piccadilly ( qui permet d’aller à l’aéroport comme à liverpool), et à 10 min du centre et des quartiers intéressants. Pour le reste, très basique, comme on peut le voir sur les photos. Un lit, une douche ( pas vraiment d’intimité sud en dort à 3 car la douche est dans la chambre). Petit déjeuner correct. Pour le prix, au regard de ce qui se pratique sur la ville, tout cela paraît certes normal. Seule chose surprenante : le gel douche et le shampooing sont en suppléments payants. Service bagagerie.
Séjour de 4 nuits en octobre 2019
Réponse de Imogen le 6 nov. 2019
Dear Guest, Many thanks for your review. We are delighted to see you had a pleasant stay and found our location great! We hope you had a fantastic time exploring. As a budget hotel, we only provide our rooms with the basics, meaning we do not provide complimentary toiletries - we apologise for any inconvenience caused by this. We hope to welcome you back again soon. Kind Regards, Imogen Ibis Budget Reception Team

10/10 Excellent

Daniel, Chicoutimi

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel bien situé et sécuritaire. Les chaînes de TV n'était pas très variées.
Séjour de 1 nuit en septembre 2019
Réponse de Sham le 30 sept. 2019
Dear Daniel, We are pleased to see you enjoyed your stay but do apologise for the issues experienced with the TV. We shall have our maintenance team look into this and do hope to welcome you back again soon. Kind regards, Shamil Sayani Acting General Manager

8/10 Bien

Keosouvan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2019
Réponse de Sham le 25 juil. 2019
Dear Keosouvan, We are pleased to see you enjoyed your stay and appreciate the rating provided. We look forward to welcoming you back again soon. Kind regards, Shamil Sayani Acting General Manager

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en juin 2019

10/10 Excellent

saadia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon accueil, des jeunes cools et très sympas Chamre propre et lit confortable Je vous le recommande Sadia
Séjour de 1 nuit en mars 2019
Réponse de Sham le 18 mars 2019
Dear Saadia, We are very pleased to see you enjoyed your stay with us, especially the service from the team. We appreciate your feedback and look forward to welcoming you back again soon. Kind regards, Shamil Sayani Acting General Manager

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Établissement bien situé entre le centre-ville et l'ethiad stadium. Beaucoup de passage dans celui-ci. Petit déjeuner correcte. L'établissement fait quand-même un peu usine,
Séjour de 2 nuits en mars 2019
Réponse de Sham le 18 mars 2019
Dear Guest, Many thanks for taking the time to share your feedback with us. We are pleased to see you enjoyed the most of your stay, but do apologise for the style of room. We appreciate your comments and are looking into this to improve, and do hope to welcome you back again soon Kind regards, Shamil Sayani Acting General Manager

8/10 Bien

Johanna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2019
Réponse de Sham le 4 févr. 2019
Dear Johanna, Thank you for rating your stay. We are pleased to see you enjoyed your experience and look forward to welcoming you back again soon. Kind regards, Shamil Sayani Acting General Manager

6/10 Satisfaisant

Corinne, Grenoble

Les points forts : Personnel et service
PERSONNEL TRES SYMPATHIQUE
Nous avons séjourné 3 nuits dans l'hôtel IBIS Budget qui est très bien situé : 20 min à pied de l'Etihad Stadium, du Piccadilly garden et 15 min de la gare. Le personnel de l'accueil est extra, toujours disponible pour nous aider et nous servir. Petit bémol, la chambre pour 3 personnes est trop petite. Il n'y a aucun placard pour entreposer ses affaires, la douche fuit partout et il n'y a pas assez de porte manteau pour faire sécher les serviettes (même si elles sont changées tous les jours). En ce qui concerne le bruit, c'est assez bien isolé on n'entend pas trop les voitures, en revanche on entend les gens dans le couloir mais cela reste correct.
Séjour de 3 nuits en avril 2018

8/10 Bien

Marie, Strasbourg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel confortable
Hôtel confortable et accueillant avec un très bon rapport qualité/prix (particulièrement en semaine). Seul bémol le manque de réactivité du personnel à l'accueil lors de l'arrivée.
Séjour de 1 nuit en avril 2018

10/10 Excellent

Evelyne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un bon choix
Très bon accueil par tout le personnel de l'hôtel . Les chambres sont de gradeur tout à fait correcte et propres . Il est juste surprenant d'avoir la douche qui ouvre directement sur la chambre.L'hotel est facile d'accès à pied depuis le centre ville et en longeant le cours d'eau , c'est plus rapide et très agréable.le petit déjeuner est tout à fait correct pour le prix.L'hôtel est également tranquille
Séjour de 2 nuits en décembre 2017

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

8/10 Bien

Antony

Les points forts : Propreté et personnel et service
Hotel correct pour le prix payé

10/10 Excellent

Meryl, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel
Hotel agréable et calme. À conseillé !

8/10 Bien

Tammy

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Oliver

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good night stay, perfect distance from central Manchester!
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Janet

Les points forts : Propreté et personnel et service
The menu for food of a day was limited. Long wait for food and the quality was very disappointing.
Séjour de 1 nuit en mai 2024
Réponse de Ibis Team le 21 mai 2024
Thank you for leaving a review. We are disappointed to read that you did not enjoy your breakfast and will forward your comments to management to make some improvements.

8/10 Bien

Victoria

Les points forts : Propreté et personnel et service
Basic but clean. Booked a family room for 3 adults - be aware that the 3rd bed is a top bunk! Shower was in the room with a frosted glass door - viewable by all in the room!
Séjour de 1 nuit en mai 2024
Réponse de Ibis Team le 24 mai 2024
Thank you for leaving a review!We are delighted to read that you thought our cleaning standards were satisfactory.In regards to your comments about the bathroom, as this type of hotel has a basic concept, all rooms are designed with a minimal and compact layout. If this type of hotel doesn't meet your general expectations, please allow me to suggest to check out our other Ibis brands and hopefully you will find the most suitable for your needs. Thank you again for sharing you experience with us, and hope to welcome you back in the future for a better stay. Kind regards

6/10 Satisfaisant

Andrew, Middlesbrough

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Ibis Budget Team le 16 mai 2024
Dear Andrew, Thank you for taking time to leave us a review. Best wishes

10/10 Excellent

Cornelia Cathleen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Unkompliziert, alles da was man für einen Kurztrip nach Manchester braucht
Séjour de 2 nuits en mai 2024
Réponse de Law le 15 mai 2024
Dear Cathleen, Thank you so much choosing Ibis budget Manchester and for taking time out to review your stay and to let us know that your stay was good. We will be glad to welcome you back should you visit the city again in the near future. Best wishes,

2/10 Horrible

Ian

Hadn't done a review as I really don't think you want to know what I thought. Won't be using any Ibis Hotels in the future, very disappointed in the treatment I received, please do not send me anymore more surveys.
Séjour de 1 nuit en mai 2024
Réponse de Law le 15 mai 2024
Dear Ian, We regret to know that your experience at Ibis budget Manchester wasn't satisfactory.Our aim is to provide the best level of service to all our guests and we are disappointed that on this occasion we did not meet your expectations. Please feel free to reach out to us directly should you want to discuss your stay.Kindest regards,

10/10 Excellent

Taure

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service, short distance from Manchester Piccadilly station. Room was well prepared.
Séjour de 1 nuit en mai 2024
Réponse de Law le 11 mai 2024
Dear Taure, We are pleased to know that you are happy with our service at Ibis, thank you so much for sparing time to leave us a review. We will be glad to welcome you back whenever you choose to visit the city Regards,

6/10 Satisfaisant

Arild, Tønsberg

Les points faibles : Personnel et service
Quite small rooms with almost no space. Had to pay extra for checking in 30 minutes early even though the room was ready. Would probably choose a different hotel next time.
Séjour de 1 nuit en mars 2024
Réponse de Law le 2 mai 2024
Dear Arild, Thank you for taking time to leave us a review, our check in is from 3pm and any earlier check in is subject to an early check in fee, we do provide complimentary luggage storage for customers that are happy to return when check in opens.We hope to provide a better experience for you on your next return. Regards,

10/10 Excellent

Paul

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good value. Clean functional room. Good location.
Séjour de 1 nuit en avril 2024
Réponse de Ibis Team le 1 mai 2024
Many thanks for sharing your thoughts!We are happy to read that you were happy with the location and that it was convenient for your needs. We hope to welcome you back soon for an even better stay!Kind Regards

8/10 Bien

Muhammad Talha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall nice experience
Séjour de 1 nuit en avril 2024
Réponse de Ibis Team le 1 mai 2024
Thank you for taking the time to share your experience with us!We are pleased to read that you had an overall nice experience with us. We hope to welcome you back soon for an even better stay!Kind Regards

8/10 Bien

Jessica

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Ibis Team le 1 mai 2024
Thank you for leaving a review!

10/10 Excellent

Andrei

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff. Comfty rooms. You could also get around many places. Picadilly station or the city centre. Your pick! Also if you're a City fan, it's only a walk down the road to the Etihad! 😎
Séjour de 2 nuits en avril 2024
Réponse de Lawrence le 15 avr. 2024
Dear Andrei, thank you so much for a perfect review of your stay, we are glad that you enjoyed your time at our hotel, and that it was a convenient location for what you had to get round to in the city. We are are looking forward to welcoming your back for your future stays. Best wishes,

6/10 Satisfaisant

Kathrina Marie

Séjour de 1 nuit en mars 2024
Réponse de Law le 2 mai 2024
Dear Kathrina Marie, Than you for leaving a review of your stay. We look forward to welcoming you back in the near future Regards,

8/10 Bien

Familia, Palm Beach Gardens

Séjour de 1 nuit en mars 2024
Réponse de Ibis Team le 28 avr. 2024
Many thanks for sharing your thoughts!Kind Regards

10/10 Excellent

Christopher

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Law le 30 mars 2024
Dear Christopher, Thank you so much for this wonderful rating but most importantly for taking time to review us. we are glad that your stay was good enough to warrant us a perfect score from you. We hope to welcome you back when you choose to visit the city in the future. Regards,

8/10 Bien

Edward

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were very courteous and efficient. Room is spartan, but clean. Breakfast was good. Location is fine during the day, close to tram stop. Overall, a good budget stay.
Séjour de 1 nuit en mars 2024
Réponse de Ibis Budget Team le 11 mars 2024
Dear Guest, We truly appreciate your kind words!We are thrilled to read your feedback about your experience with us! We strive to provide superior service therefore the satisfaction of our guests is greatly appreciated. Thank you! We will make sure to share your thoughts with the team.Many thanks for sharing your feedback and we hope to welcome you back soon!Kind regards

8/10 Bien

Roshna

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 3 nuits en février 2024
Réponse de Law le 16 mars 2024
Dear Roshna, Thank you for taking time out to leave a review rating, these ratings do provide us with insight that helps us to improve our service. We hope that on your next stay, we will do even better to earn a top rating from you. Thanks ever so much.

8/10 Bien

Caroline

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great.
Great place to stay. Very convenient and clean. I booked a triple room and assumed it would be 3 single beds so had to share a bed which was disappointing.
Séjour de 3 nuits en février 2024
Réponse de Ibis Budget Team le 11 mars 2024
Dear Guest, Thank you so much for your lovely feedback. We are also delighted to read that you were content with the cleanliness of the rooms and the location of our property. We will make sure to forward your comments to our staff and housekeeping team. We always strive to provide superior customer service and it is very much appreciated when our guests express their satisfaction. In regards, having to sharing a bed your feedback is very valuable and will be taken into consideration to improve the quality of our facilities. Many thanks again and we hope to welcome you back soon.Kind regards

10/10 Excellent

Joel

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Staff were friendly at both check in and check out. It was good to be able to request a kettle for your room, using a refundable deposit. Room was very clean. Bed, very comfortable and it was very quiet on both nights of my stay. Shower was clean and I could have the water as hot or cold as I liked. TV in room worked perfectly with all channels tuned in. Overall, had a great stay. Would definitely book again.
Séjour de 2 nuits en février 2024
Réponse de Ibis Budget Team le 11 mars 2024
Dear Guest, We truly appreciate your kind words!We are thrilled to read your feedback about your experience with us! We strive to provide superior service therefore the satisfaction of our guests is greatly appreciated. Thank you! We will make sure to share your thoughts with the team.Many thanks for sharing your feedback and we hope to welcome you back soon!Kind regards

6/10 Satisfaisant

gordon

Voyage en famille
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Smallest room I have ever stayed. Not enough room for 2 people to move around in. It is a budget hotel but not worth the money paid. no issues with staff or cleanliness
Séjour de 1 nuit en février 2024
Réponse de Law le 16 mars 2024
Dear Gordon, Thank you so much for your feedback, we are sorry to find out the room size was not to your satisfaction, we are also however pleased to know you were satisfied with the service provided by our staff and the cleanliness of the hotel.This feedback helps us to evaluate what we offer to our guests. Please do speak to a member of staff whenever you choose to stay us again and a more suitable room can be allocated if and when available. Thank you for your insight and feedback RegardsIbis budget Team

10/10 Excellent

Sofie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Top, en absoluut prijselijk. Heel mooi hotel Zeer uitgebreid en lekker ontbijt
Séjour de 1 nuit en février 2024
Réponse de Law le 16 mars 2024
Dear Sofie, Thank you very much for your kind review, we are glad you enjoyed your time with us, and we are looking forward to wow you more on your subsequent stays. RegardsIbis budget Manchester team

10/10 Excellent

miguel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stay here for a Man City game. Very close to the stadium, also to the North quarter and the train station. Walked everywhere, did not need a taxi whatsoever. Did not have breakfast at hotel, but there are many good places walkable for breakfast
Séjour de 1 nuit en février 2024
Réponse de Ibis Budget Team le 11 mars 2024
Dear Guest, Many thanks for sharing your experience with us. Your feedback is very important to us. I'm glad that you were happy with the location.We hope to welcome you back soon for an even better stay!Kind Regards Ibis Budget Team

10/10 Excellent

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cheep and chearfull , no parking , however just us just park , great walk into centre , ideal if taking a child to a gig .
Séjour de 1 nuit en février 2024
Réponse de Ibis Budget Team le 11 mars 2024
Dear Guest, We truly appreciate your kind words!We are thrilled to read your feedback about your experience with us! We strive to provide superior service therefore the satisfaction of our guests is greatly appreciated. Thank you! We will make sure to share your thoughts with the team.Many thanks for sharing your feedback and we hope to welcome you back soon!Kind regards

2/10 Horrible

Armita

Séjour de 1 nuit en février 2024
Réponse de Law le 30 mars 2024
Dear Armita,Thank you for taking time to leave us a review, we regret that on this occasion we felt short of your expectations. our aim is to ensure satisfactory service for all our customers, please do bring to our attention anything we could have done better to make your stay more satisfactory. Regards

8/10 Bien

Sunisa

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Law le 16 mars 2024
Dear Sunisa, Thank You for taking time out to provide a review rating for your previous stay with us, we are glad to know that your stay although not a 10, was well about average based on the score. We will strive to do even better for if and when you choose to stay with us in the future. Regards

4/10 Médiocre

Chun Ben

Voyage en groupe
Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
Cannot adjust water temperature when showering, staff cannot help with this problem. Not much choices for food or shopping nearby
Séjour de 2 nuits en février 2024
Réponse de Sandy le 12 févr. 2024
Dear Ben,Thank you for taking the time to share your experience. We are sorry that you did not enjoy your overall stay. The water temperature is adjustable in the showers, but we will further investigate this incident. Regarding the lack of food or shopping nearby, the city centre is only a 10 minute walk from the hotel. We always encourage guests to investigate the location of the hotel to ensure it is suitable for their purposes. Thank you again for sharing your thoughts and we hope to have the opportunity to better serve you in the future.

8/10 Bien

Yusuf Sadi

Séjour de 2 nuits en février 2024
Réponse de Sandy le 12 févr. 2024
Dear Yusuf,Thank you so much for taking the time to leave a review. We are so pleased to hear that your stay was enjoyable, we hope to welcome you back again soon!