Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I sent the email below to Mammoth Reservations but received NO response so I’ll share it here:I just rented a condo in Horizons 4, unit #165, May 5-8. We arrived late on May 5 to find that this unit was in disrepair. 1 - In the second bedroom we kept hearing a loud “crinkling” noise. After much investigation we found that the window had a large hole and cracks in it. It was boarded from the outside and covered with plastic on the inside. Every time the wind would blow the plastic made noise keeping us up all night. 2 - In the master bathroom, the shower head was missing so water just came out in a stream. Also the electrical outlet did not work. On May 6 we called to report the issues. On May 7 someone came and added tape over the plastic on the window. Unfortunately this did not fix the noise issue. Nothing was done in the master bath. Everything else in this condo was wonderful: fully stocked kitchen, games, videos, etc.