The hotel is excellent all around.
The staff are very attentive without being overwhelming. There is also no issue when communicating in either English or French.
The greeting is warm and they offer you a welcome drink. We arrived early but the room was ready which was a pleasant surprise.
The hotel is basically spotless; cleaning staff seem to work all day, not just on the rooms, but on all the common areas, corridors etc.
The rooms are well equipped with a decent TV and a large bathroom with two showers.
The pool is a decent size, and the lifeguards are very attentive, fetching towels and setting up the parasols and sun-loungers as soon as you arrive. One small point here is that sometimes the area was basically at capacity; it could maybe do with more sun-loungers due to the size of the hotel.
We didn't each much at the hotel, only having one meal, but we had a few drinks served pool-side. These were reasonably priced for a 5-star hotel, if expensive for Spain.
The location of the hotel is also very good, just next to the Malagueta beach and 15 minutes walk from the historic centre of Malaga.
I would definitely stay here again without hesitation.