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Avis sur Ramada by Wyndham Dar Al Fayzeen Makkah

Ramada by Wyndham Dar Al Fayzeen Makkah
Ajyad Street, Makkah

Avis

6,6
Note des voyageurs de 10 (Excellent), d’après 5 avis sur 19." "
Note des voyageurs de 8 (Bien), d’après 4 avis sur 19." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 19." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 19." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 19." "

6,2/10

Propreté

6,4/10

Personnel et service

5,6/10

Équipements

6,4/10

Infrastructures et conditions de l’hébergement

Avis

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en février 2020
Réponse de moneim le 3 mars 2020
thank you hope that you enjoyed and hope to see you again

6/10 Satisfaisant

Samudin, Atlanta

Voyage en groupe
Good location close to masjid convenient for haram
Séjour de 5 nuits en février 2020
Réponse de moneim le 3 mars 2020
thank you Mr. Samdin hope to see you soon

2/10 Horrible

Sharif, Toronto

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stay away from this property, from the start of the check in process, things went south real fast. They made us wait 2 hours just to be checked in, only to get a room that reeked of cigarette room with UNCHANGED beddings (the odour of the previous guest still lingered on them). Hallways are littered with garbage, I’ve even seen an old dirty mattress against the wall. The showers had a problem with low pressure and inadequate hot water. The worst part of it all is that they list it as being around 16 minutes away from the haram but that walk close to 30 mins. It is really far. We were suppose to stay for around 4 nights but checked out after the first night and instead rented another place. Strongly disappointed as I’ve had very good experiences at Wyndham at various locations across the globe. But this was a nightmare. The only bright side was that we managed to get some portion of our money back and manager apologized for the bad service. Save yourself the headache and do not stay here.
Séjour de 4 nuits en février 2020
Réponse de Moneim le 26 févr. 2020
Dear Mr Sharif we apologize for the experience that you had at Ramada we cherish and care about Expedia customers and this will not be happened again in the future please accept our apology regards

10/10 Excellent

YASER

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean and convince not fare from the msged
Séjour de 6 nuits en février 2020
Réponse de Moneim le 17 févr. 2020
Thank you Mr. Yasser for your kind review Hope to see you soon in Mecca

4/10 Médiocre

bilal

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Only good thing is the location, rest was all bad.
The only good thing about this hotel was that it was somewhat close to Haram and very very close to Saptco bus terminal. Everything else wasn't upto any standard. First they gave me wrong room which stunk bad and things were broken in the bathroom. But they fixed this issue for me and gave me a room that i had originally booked. Nothing fancy about this place. Internet supposedly works only in the lobby so lobby is always busy. Breakfast was very average too. It was somewhat disappointing.
Séjour de 1 nuit en février 2020
Réponse de moneim le 15 févr. 2020
first please accept our apology all negative comments will be considered

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points faibles : Personnel et service
Location is quite good thanx and Regards See you
Séjour de 2 nuits en janvier 2020
Réponse de MONEIM le 7 févr. 2020
YOU ARE MOST WELCOME LOOKING FORWARD TO SEE YOU AGAIN

10/10 Excellent

norin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
They are very good and had fast services.
Séjour de 2 nuits en janvier 2020
Réponse de moneim le 19 janv. 2020
thank you very much for your message that make us happy and push us to provide the best service we hope to see you soon thank you again

4/10 Médiocre

Abubakr

Séjour de 1 nuit en janvier 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2020
Réponse de moneim le 15 janv. 2020
dear our valueable guest we spare no effort to make you happy we promise that your review will be considered sorry for any inconvenience

8/10 Bien

Syed

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Good experience, manager was nice and helpful
Over all stay was good and the manager of this hotel Mr Ahmed Abdul was very nice and very helping nature. Only thing which was bother was little cleanness need to change bed cover and replace bath towels. Was good experience only because of the manager
Séjour de 3 nuits en décembre 2019
Réponse de Moneim le 27 déc. 2019
dear Mr Syed thank you very much for your comment hope to see you soon with my best wishes

4/10 Médiocre

muzaffer

Voyage en famille
Les points faibles : Personnel et service
umrah trip
Room had leak from roof and toilet, had maintenance fix that, then found window wouldn’t shut and room was very noisy all night due to traffic , in morning couldn’t use shower as it was blocked. Lifts were super busy, took over 30 just to get on.
Séjour de 1 nuit en décembre 2019
Réponse de Moneim le 27 déc. 2019
Dear valued guest please accept my apology and we promise that all negative comments will considered

10/10 Excellent

Kamraan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good experience
The hotel was close to haram. The wifi is only in the lobby, but too crowded.
Séjour de 1 nuit en novembre 2019
Réponse de Ksibi2000 le 26 nov. 2019
Thank you for choosing Ramada Dar Al fayzeen hope to see you again

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Like labor accommodation not four star hotel Check in time three hours Room not clean, spot on sheets Disaster experience Expedia should take out this hotel from their list
Séjour de 2 nuits en septembre 2019

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et personnel et service
Close to Al Haram No Wifi except near the reception desk at the main floor.
Séjour de 2 nuits en décembre 2018
Réponse de Ramada le 29 janv. 2019
Dear Valued Guest Kindly allow us to thank you for staying in Ramada al qibla hotel and sharing your feedback. your feedback is valuable for us and we will work hardly to make your next visit to ramada more comfortable and enjoyable Best Regards Ramada Team

2/10 Horrible

M wajih

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
ضعيف
لا مافي انترنت وبعيد عن الحرم صراحة
Séjour de 1 nuit en juin 2018
Réponse de moneim le 5 juil. 2018
عميلنا العزيز نشكركم علي اختياركم الاقامه في رمادا دار الفائزين نحيط سيادتكم علما باننا نعمل علي توصيل خدمه الانترنت الي غرف الفندق كامله شاكرين لسيادتكم حسن تفهمكم

8/10 Bien

khalfan

Les points faibles : Propreté et personnel et service
Customer service should be improved and number of people be more not only 2 bz this is for ummrah and hajj so its alwaus buzy . One thing i would thank majid for his kidness and help
Séjour de 2 nuits en juin 2018
Réponse de moneim le 5 juil. 2018
Dear Mr. Khalfan thank you for choosing Ramada hotel we promise that your comment will be considered thank you

6/10 Satisfaisant

AboFaisal, Riyadh

Les points forts : Personnel et service
Les points faibles : Propreté et confort de la chambre
No Wi-Fi The furniture is old and dusty carpets. No business center. The audio system not connected to the almasgid alharam The location is good and staff are friendly,
Séjour de 4 nuits en juin 2018
Réponse de Moneim le 5 juil. 2018
Dear Mr. Abu Faisal thank you for choosing Ramada hotel we appreciate your comment we are working for the wi fi services to be available in the entire hotel very soon

8/10 Bien

Fadzil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best Good Value for money Hotel
This is my second trip here at the same hotel. I stayed 5 nights twin sharing room only without breakfast at Ramada Dar Al Fayzeen for Ramadan. This hotel is very near to Masjidil Haram and its only 10 mins walk to the main mosque entrance Rooms are clean and big with coffee making and refrigerator facilities. Nothing is faulty. Facilities beside the hotel also full of good restaurants without the need to walk so far to find food. Money changer is also across the road. The price per room per night is the best , cheapest and good value for money from Hotels.com website especially for peak period for last 10 days of ramadan . I would come again to Ramada Dar Al Fayzeen.
Séjour de 5 nuits en juin 2018
Réponse de moneim le 5 juil. 2018
Dear Mr Fadzil thank you very much for E.Mail hope to receive more than you need to be more comfortable.in your next trip see you soon M. Fadzil thank you again

10/10 Excellent

Hanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing trip in Mecca
It was great.
Séjour de 1 nuit en mai 2018
Réponse de moneim le 5 juil. 2018
Dear Mr. Hanie thank you for your kind comment hope to receive more than you expecting in your next trip thank you again Mr Hanie