Huisdiervriendelijke hotels in Lugo

"Kamers te warm wegens slecht functionerende airco. Sommige mensen super vriendelijk maar vooral rond pool restaurant geen aardige mensen. Voelde je hierdoor niet welkom. Andere restaurants beter. Personeel loungebar overwegend niet gemotiveerd. Overall prima maar zeker niet zo luxe als ze zich voor willen doen. Kamer ook zeer gemiddeld. "

"Zeer goede ligging met vriendelijk personeel. Kamer is proper maar van vergane glorie. Ontbijt is zeer eenvoudig en eentonig met te weinig vers aanbod. Tot onze grote verbazing werden ook (grote) honden in de kleine ontbijtruimte toegelaten. "

"In hindsight, we would've booked another hotel for our stay in Ravenna. Unfortunately the quality of this hotel is quitte poor. Here are the things we didn't like during our stay: -Cleanliness of the room: the room didn't feel or look clean -Furniture in the room: outdated & didn't match, a door of a wardrobe was missing. Very little care has been put in the rooms. Really old rusty elevator as well. -Problems with airconditioning: during one night the airconditioning functioned really poorly and then shut off, we've heard other guests complain about this issue as well. When asking the staff next morning, we were informed that there was an issue with the airco and a repairmen was going to fix it. No apologies whatsoever. Later another member of the staff denied this and blamed us for not using the system correctly which we did. -Communication with the staff: as an English speaker it was hard to communicate with most of the staff. We've also saw miscommunication between staff. -Breakfast: nice that it was included but not a single fresh item displayed beside the fruit Plusside was the location of the hotel which is close to the station and city centre. However you can find hotels in this area that are far better than the Roma hotel. "