Got to the hotel early, payed early check in, drove all night needed to sleep.
Got up in late afternoon the same day and realized that there is no refrigerator or microwave.
I go to the office and talk to the manager, her name is Carolynn, she said that it was too late and we will do the exchange of rooms tomorrow.
The following day I had two Drâs appointments and got back to the hotel at noon, asked the manager for another room.
She looked at me, mad, said, I told you to come in the morning, she never said that, I said I am here. She then told me, âI give you 10 minutes to get your stuff together before,.
Donât like to be treated like this, and almost 67 y/o, I canât argue, just walked away. I was going to leave but had the reservation for 7 nights and it wasnât worth it, my health is more important, so l decided to stay, I am on the second floor and didnât want to carry my stuff again,
The very next day, my sink light went off. Go to the front office and let them know, said it will be fixed asap.
Nobody showed up to fix it, till the 6 night, a person walked into my room, didnât knock, just walked in, l was a sleep. Told him to fix it, he was already there. The person was there for 20 minutes and didnât fix anything and left.
When I got up, talked to manager Carolyn and told her that I didnât want anybody else in my room.
Management have no concept of costumer service. I just didnât want to argue, Expedia what will you do???
