Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 659 avis sur 1384." "
10 – Excellent
659
Note des voyageurs de 8 (Bien), d’après 343 avis sur 1384." "
8 – Bien
343
Note des voyageurs de 6 (Satisfaisant), d’après 183 avis sur 1384." "
6 – Satisfaisant
183
Note des voyageurs de 4 (Médiocre), d’après 88 avis sur 1384." "
4 – Médiocre
88
Note des voyageurs de 2 (Horrible), d’après 111 avis sur 1384." "
2 – Horrible
111
8,0/10
Propreté
8,4/10
Personnel et service
7,6/10
Équipements
7,8/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
10/10 Excellent
Gustave
Voyage en famille
30 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nous avons passé un excellent séjour.
Lit très confortable.
Nous sommes un peu déçu du petit déjeuner qui n'était pas assez varié.
Sinon dans l'ensemble très correct.
Gustave
Séjour de 7 nuits en mai 2023
Réponse de Azure Staff le 30 mai 2023
Thank you for your wonderful comments. We are so glad you enjoyed our location as well as all of our amenities we have to offer. We take great pride in providing excellent service as well as a clean and comfortable room for every guest. We look forward to serving your travel needs in the future!
8/10 Bien
Mary
15 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
.
Mary
Séjour de 1 nuit en mai 2024
2/10 Horrible
Ivan, Ventura
Voyage d’affaires
15 mai 2024
Les points forts : Équipements
Les points faibles : Propreté
Walked into my room used towels were inside. The gentleman at the check in desk needs customers training bad. This is the second time I been here and he hasn't changed. When you come from the back and you see people at the counter you ask who's next don't assume. Also when someone hands you their credit cards and license you hand it back don't place it on the counter soo rude.
Ivan
Séjour de 1 nuit en mai 2024
Réponse de Staff le 15 mai 2024
Thank you for your comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to comment on our hotel.
8/10 Bien
Alfred
Voyage en groupe
15 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The Hotel was very accommodating
Alfred
Séjour de 4 nuits en mai 2024
Réponse de Staff le 15 mai 2024
We are all so glad that you enjoyed your stay and hope you will be back soon.
10/10 Excellent
zack
Voyage en couple
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I’ll be back for sure
zack
Séjour de 1 nuit en mai 2024
Réponse de NS le 14 mai 2024
Thank you so much for your review. We are delighted you enjoyed your stay and we hope to see you again soon!
10/10 Excellent
Celia
Voyage en groupe
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My husband attended a conference next to the hotel. He was able to walk there. Free breakfast was great too...
Celia
Séjour de 4 nuits en mai 2024
Réponse de NS le 13 mai 2024
Thank you so much for your wonderful review. I am delighted that you enjoyed your stay. I will definitely share your feedback with my staff. We look forward to serving your travel needs in the future!
8/10 Bien
Jamie
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the cleanliness of the hotel and the room. The continental breakfast was nice.
Jamie
Séjour de 1 nuit en mai 2024
Réponse de KN le 12 mai 2024
Thank you so much for your wonderful review. I am delighted that you enjoyed your stay, Jamie. I will definitely share your feedback with my staff. We look forward to serving your travel needs in the future!
10/10 Excellent
michael
Voyage d’affaires, Voyage en couple
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
michael
Séjour de 2 nuits en mai 2024
Réponse de KN le 12 mai 2024
Thank you so much for your review. We are delighted you enjoyed your stay, Michael, and we hope to see you again soon!
4/10 Médiocre
Robin
Voyage d’affaires
10 mai 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Front desk service felt very dismissive! Asked for a few things one being a wine opener and they did not have told me to go to bar and ask!
Asked for curtain in room to be fixed and were absolutely filthy gross couldn’t open it at all and no one showed up!
Bar and restaurant were only open for what felt like 2 hours. Bartender had no idea how to make a dirty martini. The free breakfast was monitored on how much eggs and sausage you can have (every day same thing)
Positives, the cleaning lady was very nice and handled my trash situation immediately
Very close to convention center but felt uneasy walking back n forth by myself
Room was good size but smelled like it was 100 years old inside. Bring a candle!!
Robin
Séjour de 3 nuits en mai 2024
Réponse de KN le 10 mai 2024
Thank you for your comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We take concerns with cleanliness and hospitality very seriously, so I can assure you that management will be informed of your experience. We hope you will come back and see us again soon. Thank you again for taking the time to comment on our hotel.
10/10 Excellent
Dennis, Fontana
8 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Staff was very nice and helpful. Rooms and property were very clean and well keep. I definitely will be coming back
Dennis
Séjour de 2 nuits en mai 2024
Réponse de Front Desk le 8 mai 2024
Thank you so much for your review. We are delighted you enjoyed your stay in Ontario and the Convention at the hotel. Your compliment on our staffs is much appreciated. We hope you will spend more time with us next time and enjoy all the amenities we have to offer
4/10 Médiocre
jacqueline
Voyage en famille avec de jeunes enfants, Voyage en famille
8 mai 2024
Les points faibles : Propreté, personnel et service, équipements
Very basic, they don’t clean the room unless you ask and even when you do request it they only partial clean. The bed was left messy and towels not changed. The floor in the room was very dirty. The “free breakfast” was very basic. For the price it’s okay, but most likely won’t be returning.
jacqueline
Séjour de 6 nuits en mai 2024
Réponse de Front Desk le 8 mai 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excellent
Juan Carlos
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean, quiet, great location near the airport, courteous staff.
Juan Carlos
Séjour de 4 nuits en mai 2024
Réponse de NS le 7 mai 2024
Thank you so much for your review. We are so delighted that you enjoyed your stay! We hope to see you again soon!
10/10 Excellent
Maria
Voyage en famille
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My family and me love this hotel.
Maria
Séjour de 1 nuit en mai 2024
Réponse de KN le 6 mai 2024
Thank you for your wonderful review, Maria! We look forward to serving you and your family's future stays!
10/10 Excellent
Jorge
Voyage en famille
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Jorge
Séjour de 1 nuit en mai 2024
Réponse de KN le 6 mai 2024
Thank you so much for your review, Jorge! We are delighted you enjoyed your stay and we hope to see you again soon!
6/10 Satisfaisant
Yesenia
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The court yard was very well maintaned and very jice and calm
Yesenia
Séjour de 1 nuit en mai 2024
Réponse de KN le 6 mai 2024
We are all so glad that you enjoyed our courtyard and hope you will be back soon, Yesenia!
10/10 Excellent
Noe
6 mai 2024
Noe
Séjour de 2 nuits en mars 2024
Réponse de NS le 7 mai 2024
We are all so glad that you enjoyed your stay and hope you will be back soon!
10/10 Excellent
Deborah
Voyage d’affaires
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is close to the convention center and offers free parking and breakfast. The room was spacious and clean! I like having a refrigerator, microwave and sink/bar in the living area. The breakfast was satisfying and the area was clean.
Deborah
Séjour de 3 nuits en mai 2024
Réponse de NS le 6 mai 2024
Thank you so much for your review. We are so delighted that you enjoyed your stay! We hope to see you again soon!
10/10 Excellent
Shales
5 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
.. great stay
Shales
Séjour de 4 nuits en avril 2024
Réponse de KN le 5 mai 2024
We are all so glad that you enjoyed your stay and hope you will be back soon, Shales!
10/10 Excellent
Cheri
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very close to airport. Large room. Excellent dining on premises!
Cheri
Séjour de 1 nuit en mai 2024
Réponse de KN le 4 mai 2024
Thank you for your wonderful comments, Cheri. We are so glad you enjoyed our location as well as all of our amenities we have to offer. We look forward to serving your travel needs in the future!
6/10 Satisfaisant
Nina
Voyage en couple
4 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The sheets was dirty
Nina
Séjour de 3 nuits en avril 2024
Réponse de KN le 4 mai 2024
I am sorry that your experience at our hotel left some negative impressions. I appreciate your comment, Nina, and can assure you that cleanliness is something we will improve on immediately. We strive to deliver a clean room in a safe environment and can assure you that your concerns will be corrected. I will use your comments and experience as a training tool with all of our management staff and can assure that better solutions are offered in the future.
8/10 Bien
VIVEK
2 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Resturant & Break fast
VIVEK
Séjour de 3 nuits en avril 2024
Réponse de Front Desk le 3 mai 2024
Thank you so much for your review. We are delighted you enjoyed your stay and we hope to see you again soon!
10/10 Excellent
Rodney
Voyage en famille
30 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Nice Hotel not sure the front desk was all that friendly or welcoming but at least he was fast but overall clean, everything worked, good air conditioning and beds ok, had coffee and the TV and cable options were adequate I would have given Hotel an 8.0 rating as well overall some things are a bit dated could get a renovation would no doubt improve overall ratings
Rodney
Séjour de 1 nuit en avril 2024
Réponse de NS le 1 mai 2024
Thank you so much for your wonderful review. I am delighted that you enjoyed your stay. I will definitely share your feedback with my staff. We look forward to serving your travel needs in the future!
10/10 Excellent
Melanie
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Melanie
Séjour de 3 nuits en avril 2024
Réponse de NS le 1 mai 2024
We are all so glad that you enjoyed your stay and hope you will be back soon!
10/10 Excellent
CHIACHUNG
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I can get all I need there so it's good.
CHIACHUNG
Séjour de 2 nuits en avril 2024
Réponse de KN le 29 avr. 2024
Thank you for your wonderful comments, Chiachung. We are so glad you enjoyed our location as well as all of our amenities we have to offer. We look forward to serving your travel needs in the future!
10/10 Excellent
Bryan
Voyage en famille avec de jeunes enfants
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Have stayed here 3 times now and it is the best hotel in the area especially for the price.
Bryan
Séjour de 1 nuit en avril 2024
Réponse de KN le 29 avr. 2024
It was wonderful to see you back, Bryan! We appreciate the delightful comments and hope to see you again soon!
10/10 Excellent
Vianney
Voyage en groupe
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed my stay loved my room really spacious.
Vianney
Séjour de 2 nuits en avril 2024
Réponse de KN le 29 avr. 2024
Thank you for your wonderful comments, Vianney. We take great pride in providing excellent service as well as a clean and comfortable room for every guest. We look forward to serving your travel needs in the future!
10/10 Excellent
Natalie
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was big room!
Natalie
Séjour de 1 nuit en avril 2024
Réponse de KN le 29 avr. 2024
We're so happy to hear you enjoyed our spacious rooms! Thank you for taking the time to review your stay. We hope to see you again soon!
10/10 Excellent
Marlene
Voyage en couple
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was super nice and everything was clean and organized.
Marlene
Séjour de 1 nuit en avril 2024
Réponse de KN le 29 avr. 2024
Thank you so much for your review! We are delighted that you enjoyed your stay, Marlene. Your compliments on our staff are much appreciated. We look forward to serving your travel needs in the near future!
10/10 Excellent
Josh
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Josh
Séjour de 1 nuit en avril 2024
Réponse de KN le 29 avr. 2024
Thank you so much for your review, Josh! We are delighted you enjoyed your stay and we hope to see you again soon!
10/10 Excellent
Patrick
Voyage en couple
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sehr gepflegte Unterkunft mit sauberen, großen Zimmern und einem bequemen Bett. Gäste-Waschmaschinen und Trockner sind auch vorhanden.
Das Hotel liegt etwas außerhalb. Für einen Ausflug ins Disneyland sollte man mindestens 1 Stunde Fahrtzeit einplanen, für die Universal Studios 1,5 Stunden - da die Autobahnen fast immer verstopft sind.
Viele Einkaufs- und Essensmöglichkeiten ums Eck.
Fazit: absolut empfehlenswert!
Patrick
Réponse de KN le 27 avr. 2024
Thank you for your wonderful comments, Patrick! We are so glad you enjoyed our location as well as all of our amenities we have to offer. We take great pride in providing excellent service as well as a clean and comfortable room for every guest. We look forward to serving your travel needs in the future!
10/10 Excellent
Juan
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love this place. Always clean. Always priced reasonable and always friendly.
Juan
Séjour de 2 nuits en avril 2024
Réponse de KN le 27 avr. 2024
Thank you so much for your wonderful review. I am delighted that you enjoyed your stay, Juan. I will definitely share your feedback with my staff. We look forward to serving your travel needs in the future!
4/10 Médiocre
Daphne
26 avr. 2024
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The room needs some maintenance and the front desk staff isn’t friendly or helpful, find another hotel to stay!
Daphne
Séjour de 1 nuit en avril 2024
Réponse de KN le 26 avr. 2024
I am sorry that your experience at our hotel left some negative impressions, Daphne. I appreciate your comments and can assure you that your concerns regarding maintenance and customer service will be corrected. I will use your comments and experience as a training tool with all of our management staff and can assure that better solutions are offered in the future.
10/10 Excellent
Nancy
Voyage en famille avec de jeunes enfants
26 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Will stay again
Nancy
Séjour de 1 nuit en mars 2024
Réponse de KN le 26 avr. 2024
Thank you so much for your review, Nancy. We are so delighted that you enjoyed your stay! We look forward to seeing you again!
10/10 Excellent
Adam
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Worked out well. Nice and quiet. Very smooth transition
Adam
Séjour de 1 nuit en avril 2024
Réponse de KN le 26 avr. 2024
Thank you so much for your wonderful review. I am delighted that you enjoyed your stay, Adam. I will definitely share your feedback with my staff. We look forward to serving your travel needs in the future!
10/10 Excellent
Eugene, Oakland
25 avr. 2024
Eugene
Séjour de 1 nuit en avril 2024
Réponse de Staff le 15 mai 2024
Thank you so much for your review. We are delighted you enjoyed your stay and we hope to see you soon!
10/10 Excellent
David
25 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
David
Séjour de 4 nuits en avril 2024
Réponse de KN le 26 avr. 2024
Thank you so much for your review, David! We are delighted you enjoyed your stay and we hope to see you again soon!
10/10 Excellent
Theresa
Voyage en famille
24 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room is very spacious and clean. The person at the front desk Was very nice and friendly. The only thing I was disappointed about was it advertised a free shuttle from the airport but when I got to the airport and called the hotel I was told there wasn’t a shuttle. Please be aware of that.
Theresa
Séjour de 1 nuit en avril 2024
Réponse de Staff le 24 avr. 2024
We are all so glad that you enjoyed your stay and hope you will be back soon!
10/10 Excellent
juan
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and friendly staff!
juan
Séjour de 1 nuit en avril 2024
Réponse de Staff le 24 avr. 2024
Thank you so much for your review. We are so delighted that you enjoyed your stay! We hope to see you again soon!
10/10 Excellent
Muhammad, Carlisle
Voyage d’affaires
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cool
Muhammad
Séjour de 1 nuit en avril 2024
Réponse de DY le 23 avr. 2024
Thank you very much! Please come back again!
10/10 Excellent
Labrina, riverside
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Labrina
Séjour de 1 nuit en février 2024
Réponse de KN le 22 avr. 2024
We are all so glad that you enjoyed your stay and hope you will be back soon, Labrina!
8/10 Bien
Barbara
20 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Barbara
Séjour de 1 nuit en avril 2024
Réponse de KN le 21 avr. 2024
Thank you so much for your review, Barbara. We are delighted you enjoyed your stay and we hope to see you again soon! Take care.
2/10 Horrible
Jose, Stockton
Voyage en famille, Voyage d’affaires
20 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Smell bad and not clean.
Jose
Séjour de 1 nuit en avril 2024
Réponse de KN le 20 avr. 2024
I am very sorry to hear that your experience at our hotel left some negative impressions, Jose. Thank you for taking the time to review our hotel. We hope you will come back and see us again soon.
10/10 Excellent
Jesus
20 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jesus
Séjour de 1 nuit en avril 2024
Réponse de KN le 21 avr. 2024
We are all so glad that you enjoyed your stay, Jesus, and hope you will be back soon!
8/10 Bien
Robert
19 avr. 2024
Robert
Séjour de 1 nuit en avril 2024
Réponse de KN le 10 mai 2024
Thank you so much for your review, Robert. We are delighted you enjoyed your stay and we hope to see you again soon!
10/10 Excellent
Dean
Voyage en famille
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable beds
Dean
Séjour de 1 nuit en avril 2024
Réponse de KN le 19 avr. 2024
Thank you so much for your review, Dean! We are delighted that you enjoyed your stay. Your compliments on our beds are much appreciated. We look forward to serving your travel needs in the near future!
10/10 Excellent
Peter, Barstow
Voyage en famille
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location if flying out of Ontario. Recommended
Peter
Séjour de 1 nuit en avril 2024
Réponse de Staff le 17 avr. 2024
Thank you so much for your wonderful review. I am delighted that you enjoyed your stay. I will definitely share your feedback with my staff. We look forward to serving your travel needs in the future!
8/10 Bien
Patricia Joanne, Pasco
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location was near the airport, yet I never heard a plane once! Close to shopping and eating. The best thing, the room smelled wonderful!
Patricia Joanne
Séjour de 2 nuits en avril 2024
Réponse de Staff le 17 avr. 2024
Thank you for your wonderful comments. I am glad you enjoyed our location as well as all of the amenities. We take great pride in providing excellent service as well as a clean comfortable room to every guest.
10/10 Excellent
Leo
15 avr. 2024
Leo
Séjour de 1 nuit en janvier 2024
Réponse de NS le 6 mai 2024
Thank you so much for your review. We are so delighted that you enjoyed your stay! We hope to see you again soon!
8/10 Bien
Eri
15 avr. 2024
Eri
Séjour de 1 nuit en avril 2024
Réponse de KN le 5 mai 2024
Thank you so much for your review, Eri. We are delighted you enjoyed your stay and we hope to see you again soon!
8/10 Bien
Darra
12 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Darra
Séjour de 2 nuits en avril 2024
Réponse de KN le 13 avr. 2024
We are all so glad that you enjoyed your stay, Darra, and hope you will be back soon!