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Avis sur Ibis Styles London Heathrow

3 out of 5
Ibis Styles London Heathrow
272 Bath Road, Harlington, West Drayton, England

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 880 avis sur 2047." "
Note des voyageurs de 8 (Bien), d’après 693 avis sur 2047." "
Note des voyageurs de 6 (Satisfaisant), d’après 293 avis sur 2047." "
Note des voyageurs de 4 (Médiocre), d’après 104 avis sur 2047." "
Note des voyageurs de 2 (Horrible), d’après 77 avis sur 2047." "

8,6/10

Propreté

8,6/10

Personnel et service

8,0/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Athanor

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très calme on a pu récupérer et faire une vraie et bonne nuit
Séjour de 1 nuit en janvier 2024
Réponse de Kenton Smith le 24 janv. 2024
Hi AthanorThank you for your review, thank you for staying with us, we do hope to welcome you back soon.

6/10 Satisfaisant

Gaetan

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Kenton Smith le 29 déc. 2023
Thank you for staying with us, we hope to welcome you back soon.

2/10 Horrible

dominique

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Kenton Smith le 5 nov. 2023
Dear DominiqueThank you for taking the time to provide us with feedback on your recent stay. We're truly sorry to hear that your experience fell short of your expectations, resulting in a low rating.We take all guest feedback seriously, and we would greatly appreciate more details about your stay and the specific issues you encountered. Your input will help us identify areas for improvement and ensure a better experience for our future guests.Please don't hesitate to share your concerns or any suggestions you may have so that we can address them and make the necessary changes to enhance our services.Once again, we apologize for any inconveniences you experienced, and we hope to have the opportunity to provide you with a more satisfying stay in the future.Kind regards,Ibis Styles London Heathrow

8/10 Bien

EMMANUEL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
literie un peu dure sinon tout etait super
Séjour de 2 nuits en octobre 2023
Réponse de Kenton Smith le 5 nov. 2023
Dear Emmanuel,Thank you for taking the time to leave a review of your recent stay with us. We appreciate your feedback and are delighted to hear that you had an overall enjoyable experience.We're sorry to hear that you found the bedding a little hard. We understand that a comfortable night's sleep is essential, and we will certainly take your feedback into consideration as we continually work to improve our guests' comfort.It's great to know that aside from this, everything else met your expectations and that you had a pleasant stay. We value your input and hope to have the opportunity to welcome you back for an even more comfortable stay in the future.Thank you for choosing our hotel, and we look forward to serving you again.Kind regardsThe ManagementIbis Styles London Heathrow

10/10 Excellent

Leila

Séjour de 1 nuit en octobre 2023
Réponse de Allister le 30 oct. 2023
Dear Leila, Thank you for your fantastic rating! We're delighted to hear that you had a perfect 10 out of 10 experience during your stay. We greatly appreciate your positive feedback. We look forward to welcoming you back for another great stay in the future. Sincerely, Management Team, Ibis Styles London Heathrow

10/10 Excellent

Carole Anne

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Kenton Smith le 9 oct. 2023
Thank you for staying with us, we hope to welcome you back soon.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Liuba le 22 août 2023
Dear Guest,Thank you for taking the time to share your feedback on your recent stay. We're delighted to hear that you had a good experience during your stay with us.Your positive comments are greatly appreciated, and they motivate us to continue providing excellent service and accommodations for our guests. If there's anything specific you enjoyed about your stay or any suggestions you'd like to share, we'd love to hear more.We hope to welcome you back in the future for another pleasant stay. Safe travels and best regards!

8/10 Bien

emmanuelle

Séjour de 1 nuit en août 2023
Réponse de Liuba le 10 sept. 2023
Dear Emmanuelle, Thank you for taking the time to review your recent stay at our hotel. We greatly appreciate your positive feedback and are thrilled to hear that you had a great experience, giving us a good rating of 4 out of 5! Providing excellent service and ensuring our guests have a memorable stay is our top priority, and we're delighted that we succeeded in meeting your expectations. Your satisfaction means a lot to us, and we're grateful for your recognition of our efforts. Thank you for choosing our hotel, and we look forward to welcoming you back in the future. If there's anything else we can assist you with or if you have any specific requests for your next stay, please don't hesitate to let us know. Sincerely, Management Team, Ibis Styles London Heathrow

10/10 Excellent

Ginette

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Accès facile aux autobus vers l’aéroport, et ce, 24h/24.
Séjour de 1 nuit en avril 2023
Réponse de Dominika le 1 mai 2023
Dear Ginette,Thank you for taking the time to leave a review of your recent stay at our hotel. We are glad to hear that our location provided you with easy access to buses to the airport 24 hours a day.We understand the importance of having convenient transportation options for our guests, and we are pleased that our location was beneficial for your needs. We hope that you had a comfortable and enjoyable stay with us, and we look forward to welcoming you back in the future.Thank you again for your feedback.Sincerely, Management Team, Ibis Styles London Heathrow

10/10 Excellent

Corentin

Séjour de 1 nuit en janvier 2023
Réponse de Dominika le 12 janv. 2023
Dear Corentin, We very much appreciate your comments regarding your stay at the Ibis Styles London Heathrow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team Ibis Styles London Heathrow

6/10 Satisfaisant

GILLES

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Propreté, décoration, ambiance glauque
Séjour de 1 nuit en octobre 2022
Réponse de Dominika le 13 oct. 2022
Dear Gilles, Thank you for your feedback, we are disappointed that we did not meet all of your expectations on this occasion when you stayed with us. We will investigate your comments and take any further action where necessary. We hope you will consider returning in the future, please contact us if we can offer you any assistance. Warmest Regards, Management Team Ibis Styles London Heathrow

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Confort de la chambre
chambre correct, proche aeroport
chambre correct, partie commune un peu sale, parking payant sur place.
Séjour de 1 nuit en novembre 2021
Réponse de Management team Ibis Styles London Heathrow le 7 déc. 2021
Dear guest, Thank you for your feedback and for choosing the Ibis Styles London Heathrow. We are happy that you had pleasant stay, and we will share all your comments with our team. Our dedicated team looks forward to welcoming you again soon. Sincerely Management Team Ibis Styles London Heathrow

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel confortable et proche Heathrow
Hôtel confortable et proche de l'aéroport d'Heathrow, station-service à 10m, chambre confortable et bien équipée, assez bien insonorisée. Restaurants et commerces à proximité.
Séjour de 1 nuit en septembre 2021
Réponse de Ibis Styles London Heathrow le 25 oct. 2021
Dear Guest, Thank you for your feedback and for choosing the Ibis Styles London Heathrow. We are happy that you have a generally pleasant stay, and we will share all your comments with our team. Our dedicated team looks forward to welcoming you again soon. Sincerely, Kyle

8/10 Bien

Pierre-Olivier

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2021
Réponse de Ibis Styles London Heathrow le 5 oct. 2021
Dear Pierre-Olivier, hank you for your feedback and for choosing Ibis Styles London Heathrow. We are delighted that you had an overall nice stay. Our dedicated team look forward to welcoming you again soon. Warmest Regards, Kyle

8/10 Bien

Rebecca

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to crash before an early flight. There’s a bus stop right across the road that will take you to Heathrow in about 5 mins. Super convenient.
Séjour de 1 nuit en mai 2024

8/10 Bien

Mohammed

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I have been offered an upgraded room. comfortable.
Séjour de 1 nuit en avril 2024
Réponse de Krishnan le 26 mai 2024
Dear MohammedThank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your upgraded room and found it comfortable. Providing a pleasant and memorable stay for our guests is our top priority, and it's wonderful to know we succeeded in your case.If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We look forward to welcoming you back soon!

6/10 Satisfaisant

Nachaat

Les points forts : Personnel et service
Les points faibles : Propreté et équipements
There was a stain in my carpet bother than that. It was fine. You get what you pay for bad does very firm, but I figured going there to sleep a couple days you’ll be OK.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 25 mai 2024
Dear Guest,Thank you for your feedback. We apologize for the stain on the carpet and any inconvenience it caused. We're glad to hear that, overall, your stay was satisfactory and met your expectations. We appreciate your understanding and hope to welcome you back for an even better experience in the future.Kind RegardsHotel Management

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
ok
Séjour de 1 nuit en mai 2024

10/10 Excellent

Joseph, Henrico

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Easy public transportation to and from Heathrow Central Bus Station
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 24 mai 2024
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at Ibis Styles London Heathrow Hotel.We hope to have the pleasure of welcoming you back again soon for another wonderful stay.Warm regards,Hotel Management

6/10 Satisfaisant

Brittany

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Nice for a quick 1 night. Couldn’t imagine staying for more than 1 night. Not as clean, worn and bathroom is smelly.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 22 mai 2024
Dear Guest,Thank you for sharing your feedback. We’re pleased to hear that you found our hotel suitable for a quick one-night stay.However, we apologize for the cleanliness issues, worn condition, and unpleasant smell in the bathroom. This is not the standard we aim to provide. We will address these concerns with our housekeeping and maintenance teams to ensure improvements are made.Your input is valuable, and we hope to provide a better experience on your next visit. Thank you for bringing these issues to our attention.Kind RegardsHotel Management

10/10 Excellent

Prachya

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Never have an issue with the ibis styles at Heathrow I stay every few months ! Love the place x
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Management le 21 mai 2024
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at Ibis Styles London Heathrow Hotel.We hope to have the pleasure of welcoming you back again soon for another wonderful stay.Warm regards,Hotel Management

10/10 Excellent

Maxine

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convenient and close to airport at London Heathrow. Staff very friendly.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 21 mai 2024
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at Ibis Styles London Heathrow Hotel.We hope to have the pleasure of welcoming you back again soon for another wonderful stay.Warm regards,Hotel Management

8/10 Bien

Martina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 22 mai 2024
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at Ibis Styles London Heathrow Hotel.We hope to have the pleasure of welcoming you back again soon for another wonderful stay.Warm regards,Hotel Management

8/10 Bien

Perry

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Good value. Easy to get in/out of LHR T2.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 20 mai 2024
Dear Perry, Thank you for your feedback! Convenience and value are definitely important factors, especially when you're traveling. It's great to hear that the hotel made it easy for you to get to and from Heathrow Terminal 2. Kind Regards, Hotel Management.

10/10 Excellent

Kim

Voyage en couple
Les points forts : Propreté et personnel et service
.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 20 mai 2024
Dear Kim, Thank you for your feedback! We look forward to welcoming you back for future stays! Kind Regards, Hotel Management.

6/10 Satisfaisant

Collins, Stavanger

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Called the reception several times without response.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 20 mai 2024
Thank you for your feedback! I'm sorry to hear about the inconvenience you experienced trying to reach our reception. We apologize for any delay in response and will address this promptly to ensure better communication in the future. Thank you for bringing this to our attention. hope it didn’t impact your overall experience. We look forward to welcoming you back for future stays! Kind Regards, Hotel Management.

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 21 mai 2024
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at Ibis Styles London Heathrow Hotel.We hope to have the pleasure of welcoming you back again soon for another wonderful stay.Warm regards,Hotel Management

10/10 Excellent

Denise

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great spot for a night while travelling, friendly team !
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 19 mai 2024
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at Ibis Styles London Heathrow Hotel.We hope to have the pleasure of welcoming you back again soon for another wonderful stay.Warm regards,Hotel Management

8/10 Bien

Rose

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overal it is a good place to stay when you have a connecting flight. It is near to the airport and has access to the transportation.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 20 mai 2024
Dear Rose, Thank you for your feedback! It seems like the hotel's proximity to the airport and accessibility to transportation were convenient for your connecting flight. That can certainly make a layover more manageable. We look forward to welcoming you back for future stays! Kind Regards, Hotel Management.

10/10 Excellent

Miye

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good. Had dinner at the Pheasant Inn. 14 min walk from ibis. Place was clean and checkout was at noon which was great for late flights. Uber to terminal 2 was 13 GBP.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 19 mai 2024
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at Ibis Styles London Heathrow Hotel.We hope to have the pleasure of welcoming you back again soon for another wonderful stay.Warm regards,Hotel Management

6/10 Satisfaisant

Taitu

Les points forts : Propreté
Les points faibles : Personnel et service
No shuttle to airport and no one answers phone
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 19 mai 2024
Dear Guest,Thank you for your feedback. We apologize for the inconvenience you experienced regarding the lack of an airport shuttle and the difficulty in reaching our staff by phone.We understand how important reliable transportation and responsive service are, especially when traveling. We are currently reviewing our transportation options to provide better solutions for our guests. Additionally, we will address the communication issue to ensure our team is more accessible and responsive to your needs.Your feedback is invaluable in helping us improve, and we hope you will consider giving us another opportunity to serve you better in the future.Kind RegardsHotel Management

10/10 Excellent

Andrea

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close ti airport. No shuttle but the bus stop is close by and easy access
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 21 mai 2024
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at Ibis Styles London Heathrow Hotel.We hope to have the pleasure of welcoming you back again soon for another wonderful stay.Warm regards,Hotel Management

8/10 Bien

Svetlana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It is a good place for overnight stay, close to the terminals 2 and 3. Nice a quiet.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 20 mai 2024
Dear Svetlana, Thank you for your review, It sounds like the location worked well for your needs, especially being close to terminals 2 and 3. Quiet surroundings can make all the difference for a good night's sleep before a flight. Kind Regards, Hotel Management.

10/10 Excellent

Sharon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A very convenient place, spacious and nice staff.
Séjour de 2 nuits en mai 2024
Réponse de Hotel Management le 16 mai 2024
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at Ibis Styles London Heathrow Hotel.We hope to have the pleasure of welcoming you back again soon for another wonderful stay.Warm regards,Hotel Management

6/10 Satisfaisant

Clarissa

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
It’s pretty dated, but the bed was comfortable and staff very courteous and helpful. It seemed awkward that you had to close the toilet lid (at least partially) in order to flush it as the raised lid completely blocks the 2 flush options.
Séjour de 2 nuits en mai 2024
Réponse de Hotel Management le 16 mai 2024
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at Ibis Styles London Heathrow Hotel.We hope to have the pleasure of welcoming you back again soon for another wonderful stay.Warm regards,Hotel Management

10/10 Excellent

Maimunah

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I chose this property for it's proximity to Heathrow Airport and that is great. Dining options are limited and it can only be accessed via the bus. It would be great if there was a free shuttle bus option offered to customers.
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 15 mai 2024
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at Ibis Styles London Heathrow Hotel.We hope to have the pleasure of welcoming you back again soon for another wonderful stay.Warm regards,Hotel Management

10/10 Excellent

Dorothy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 15 mai 2024
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at Ibis Styles London Heathrow Hotel.We hope to have the pleasure of welcoming you back again soon for another wonderful stay.Warm regards,Hotel Management

4/10 Médiocre

Dan

Les points faibles : Propreté
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 16 mai 2024
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at Ibis Styles London Heathrow Hotel.We hope to have the pleasure of welcoming you back again soon for another wonderful stay.Warm regards,Hotel Management

6/10 Satisfaisant

Dorothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 16 mai 2024
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at Ibis Styles London Heathrow Hotel.We hope to have the pleasure of welcoming you back again soon for another wonderful stay.Warm regards,Hotel Management

8/10 Bien

Wendy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The transport is very well.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 15 mai 2024
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at Ibis Styles London Heathrow Hotel.We hope to have the pleasure of welcoming you back again soon for another wonderful stay.Warm regards,Hotel Management

10/10 Excellent

KANAKO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
3泊利用しましたが、毎日掃除もしてあり綺麗に過ごせました。ダブルベットのお部屋とはいえ、とても広く快適でした。足首を痛め、氷が欲しいと伝えると直ぐに対応すてもらえとても親切でした。
Séjour de 3 nuits en mai 2024
Réponse de Hotel Management le 15 mai 2024
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at Ibis Styles London Heathrow Hotel.We hope to have the pleasure of welcoming you back again soon for another wonderful stay.Warm regards,Hotel Management

8/10 Bien

Josephine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Well maintained friendly staff good location to airport
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 15 mai 2024
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at Ibis Styles London Heathrow Hotel.We hope to have the pleasure of welcoming you back again soon for another wonderful stay.Warm regards,Hotel Management

4/10 Médiocre

Thomas

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bed was dirty. Hair on bath towels.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 15 mai 2024
Dear Guest,Thank you for your feedback. We sincerely apologize for the cleanliness issues you encountered in your room. This is not reflective of our standards. We will be addressing these concerns with our housekeeping team to ensure that such lapses do not occur in the future. Thank you for bringing this to our attention. We hope to have the opportunity to provide you with a better experience on your next stay.Kind RegardsHotel Management

6/10 Satisfaisant

Sandra

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 15 mai 2024
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at Ibis Styles London Heathrow Hotel.We hope to have the pleasure of welcoming you back again soon for another wonderful stay.Warm regards,Hotel Management

10/10 Excellent

Jerry

Voyage en famille
Les points forts : Équipements
Very nice place to stay. Quite popular with travelers. Excellent in all areas, including room rate.
Séjour de 3 nuits en mai 2024
Réponse de Hotel Management le 15 mai 2024
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at Ibis Styles London Heathrow Hotel.We hope to have the pleasure of welcoming you back again soon for another wonderful stay.Warm regards,Hotel Management

8/10 Bien

Börje

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Priset var rimligt, läget inte så bra.
Séjour de 3 nuits en mars 2024
Réponse de Hotel Management le 15 mai 2024
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at Ibis Styles London Heathrow Hotel.We hope to have the pleasure of welcoming you back again soon for another wonderful stay.Warm regards,Hotel Management

8/10 Bien

Doug

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
For a hotel this close to the airport it was pleasingly quiet and suited my purpose. Dining and breakfast is no-fuss. There is an extra charge for parking which i limited.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 10 mai 2024
Dear Doug, It sounds like the hotel served its purpose well, especially considering its proximity to the airport. The quiet atmosphere and straightforward dining options were appreciated. Warm Regards, Hotel Management

8/10 Bien

Nina

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 10 mai 2024
Dear Nina , We appreciate your rating and hope to have the opportunity to welcome you back in the future. Warm Regards, Hotel Management Warm Regards, Hotel Management

6/10 Satisfaisant

Shaun

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 10 mai 2024
Dear Shaun, We appreciate your rating and hope to have the opportunity to welcome you back in the future. Warm Regards, Hotel Management

8/10 Bien

Rachael

Les points forts : Personnel et service
Really nice looking place from the photos. It’s tidy and nice, but it’s old so they have rug inside and that feels disgusting to me. I suggest ripping it out and putting hard wood, it feels a lot cleaner. Staff were polite and super helpful. 🌷 The only other thing is that thankfully you can include breakfast in your purchase online, but I doubt out it’s £14. That’s so over priced in my opinion! If you are staying there it should be a better rate or deal. Staff were very nice
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 9 mai 2024
Dear Racheal, It's great that you found the staff polite and helpful, and I can understand your preference for hardwood floors over rugs. As for breakfast, it does seem pricey if it's not included in the room rate. Hopefully, they'll consider adjusting the pricing to offer better value for guests. We hope to welcome you back for another pleasant stay soon! Warm Regards, Hotel Management