Exterieur

Beoordelingen van Best Western Plus Weston Inn

2.5 out of 5
Best Western Plus Weston Inn
250 N Main Street, Logan, UT

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 371 van 879 beoordelingen" "
Gastenscore: 8 - Goed. 284 van 879 beoordelingen" "
Gastenscore: 6 - Redelijk. 126 van 879 beoordelingen" "
Gastenscore: 4 - Matig. 60 van 879 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 38 van 879 beoordelingen" "

8,4/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

igor

Negatief: Personeel en service
I have be waiting for check in 2 hours. Very poor servise in this BW hotel
1 nacht verbleven in mei 2024
Reactie van Nikki op 14 mei 2024
Thank you for your review, I am sorry you had to wait to check in. Our check in is at 3pm, and it looks like we got you checked in just before 4pm. I would appreciate some additional information about this so I know how to correct this.

4/10 – Matig

Jeremy

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved how easy the property was to find. That's about the end off what I liked. It's an old motel with doors opening to the outside. The interior of the rooms had a mild musty smell. It looks like there had been an attempt to update the motel but it's still a work in progress. It gets the job done. Had smokers outside our door at night.... Once again it's like an old motel. There was an exterior light that could not be blocked out. The breakfast looked like similar fair at other places but seemed lower quality. The eggs tasted off and my wife and myself chose not to eat them after one bite. Definitely wouldn't choose this place again if there was something else. For this trip I was looking for convenience (location) and I chose too quickly.
1 nacht verbleven in mei 2024
Reactie van Nikki op 13 mei 2024
I am sorry you didn't enjoy your stay with us, I will make sure your concerns are addressed with the appropriate staff. I hope that you will give us another chance to impress you.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient
1 nacht verbleven in mei 2024
Reactie van Nikki op 13 mei 2024
Thanks for the great rating!

10/10 – Uitstekend

Patty

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Next to temple
1 nacht verbleven in mei 2024
Reactie van Nikki op 13 mei 2024
Thank you very much!

8/10 – Goed

Paul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is a motel, not a hotel. For a motel, I thought it was a little overpriced. It had a good breakfast. It was clean. It was a big room. The phone in my room didn't work and the remote for the TV needed batteries.
4 nachten verbleven in mei 2024
Reactie van Nikki op 13 mei 2024
Thank you for your review, we will make sure the phone and the remote are fixed asap. We hope to see you again soon.

8/10 – Goed

Tracy

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The dog barking in the neighboring room wasn’t pleasant. I also had to call the front desk over 10 times before someone finally answered. But it was comfortable and clean.
1 nacht verbleven in mei 2024
Reactie van Nikki op 13 mei 2024
Thank you for your review, I am sorry about the dog barking, I hope that you will stay with us again.

10/10 – Uitstekend

Jillian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place
1 nacht verbleven in mei 2024
Reactie van Nikki op 8 mei 2024
Thanks for the great rating!

8/10 – Goed

Joshua, Redmond

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Nikki op 8 mei 2024
Thanks for the great rating!

6/10 – Redelijk

Lisa, Hill AFB

Negatief: Netheid
I had to clean the outside of the toilet myself because I didn’t want to sit down before I did so. Average property in an average area, but trying to turn left outside of the property was very difficult. Cleanliness was only so so. If I hadn’t already unloaded my stuff with my 15-year-old, I probably would have gone to the front desk and demanded my money back
2 nachten verbleven in mei 2024
Reactie van Nikki op 8 mei 2024
Lisa, I am sorry that your stay wasn't what you expected. I will make sure to share these details with my staff so we can improve. I hope you give us another chance.

10/10 – Uitstekend

Ping Cheng

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
2 nachten verbleven in april 2024
Reactie van Nikki op 1 mei 2024
Thanks for the great rating!

2/10 – Ontzettend slecht

Brandon

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Booked a junior suite for the family and when we got there they said they didn’t have any available so we had to get a basic room instead. Staff was rude and careless. Breakfast was terrible
1 nacht verbleven in april 2024
Reactie van Nikki op 17 apr 2024
Brandon, I am so sorry for the issues with your reservation, I will look into this and apply any discounts that I can for the inconvenience. I truly hope you give us another chance.

10/10 – Uitstekend

Alex Connor

Positief: Netheid, personeel en service
It was pretty good.
2 nachten verbleven in april 2024
Reactie van Nikki op 15 apr 2024
Thank you very much!

10/10 – Uitstekend

Crystal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Nikki op 1 apr 2024
Thank you for the great rating!

10/10 – Uitstekend

Shusti

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
They have upgraded their rooms!
4 nachten verbleven in maart 2024
Reactie van Nikki op 25 mrt 2024
Thanks Shusti! We are loving the remodeled rooms as well!

8/10 – Goed

Deborah

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nicely updated , lots of towels, two tvs, very comfortable beds
3 nachten verbleven in februari 2024
Reactie van Nikki op 20 feb 2024
Thank you very much for your review! I am so happy you enjoyed your stay with us.

10/10 – Uitstekend

Nicole

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My family and I had a great experience. The pool area was nice, the breakfast was great and our room was really nice better than expected. Would definitely stay here again!!
1 nacht verbleven in februari 2024
Reactie van Nikki op 13 feb 2024
Thank you so much Nicole! I am so happy you enjoyed your stay! We hope to see you again soon.

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Comfy bed, updated decor but crazy heater!
The bed was great, exactly the way I like it. But I couldn’t figure out the heater. It was waiter blazing hot or cold. I was freezing all night. There was no heat at all in the bathroom.
1 nacht verbleven in februari 2024
Reactie van Nikki op 13 feb 2024
Thank you so much for your review! I will make sure that maintenance takes a look at the heater in your room.

10/10 – Uitstekend

Lyle

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Nikki op 13 feb 2024
Thank you so much for the great rating!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Once renovated I am sure will be great.
Hotel was being renovated and I wish I had known that ahead of time. Construction on the room directly next door went on past 8pm with drilling and hammering on the wall. Other than that, the room was “dated” but clean and pretty comfortable. Breakfast was very good and staff was very friendly.
2 nachten verbleven in januari 2024
Reactie van Nikki op 29 jan 2024
Thank you for your review. I am sorry the renovation was going on that late in the evening. I hope that you come back when we are all finished and stay again.

10/10 – Uitstekend

Babette

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There was a mix up with the room. The hotel staff immediately found other rooms that worked fine. Nikki, at the front desk was very helpful, and even comped the rooms for us because of the hassle. We would stay there again.
1 nacht verbleven in januari 2024
Reactie van Nikki op 26 jan 2024
Thank you for the great review despite the mix-up with the rooms. I appreciate your patience and understanding about the whole situation. I truly hope we see you again soon!

6/10 – Redelijk

Korri

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen
1 nacht verbleven in januari 2024
Reactie van Nikki op 22 jan 2024
Thank you for the good rating!

2/10 – Ontzettend slecht

Rachel

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bottom floor room we were given was in the very back corner of the property, and it was blocked by an enclosed stairwell tower. Our door led directly to the outside which made it feel very unsafe. Additionally, because of the stairwell, we could not see our car and that made us equally uneasy. Once we entered the room, we were overpowered by a horrible stench, and everything looked dingy. The room did not even come close to the photos on the website, so we decided to leave. When we returned to the office, we told the front desk clerk that we would not be staying. Immediately she asked, "Is it because the room looks different than the photos?" We nodded our heads. She then said, "I totally understand. You are not the only ones to leave. We are in the middle of a remodel and our website is not up-to-date. Contact the company who did the booking, and I will approve a refund. My husband then verified that she had the authority to approve the refund. She responded with, "I am the front desk clerk, they will speak with me, and I will approve it." We left, found a new place to stay, and then contacted the booking company. Today, we received an email from the company and were told that the motel management is refusing to refund our money. The entire experience was frustrating but the lack of integrity from the front desk clerk will not soon be forgotten.
1 nacht verbleven in december 2023
Reactie van Nikki op 9 jan 2024
I am very sorry you had a bad experience at our hotel. We are in the middle of a full renovation, our staff is trying their best to accommodate everyone as we are going through this. I truly hope that you will give us another chance to impress you.

2/10 – Ontzettend slecht

Ashley

Negatief: Personeel en service
WORST EXPERIENCE EVER!
1 nacht verbleven in december 2023
Reactie van Nikki op 3 jan 2024
Ashley, I am sorry you had a bad experience at our hotel. I hope that you will give us another chance to provide a better stay.

10/10 – Uitstekend

John

2 nachten verbleven in december 2023
Reactie van Nikki op 31 jan 2024
Thanks for the great rating!

4/10 – Matig

Debra

3 nachten verbleven in december 2023
Reactie van Nikki op 31 dec 2023
Thank you for the rating, if there is anything we could have done to make your stay better, please reach out!

10/10 – Uitstekend

Gary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything went as expected.
2 nachten verbleven in december 2023
Reactie van Nikki op 31 dec 2023
Thank you very much!!

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Paige K. op 11 dec 2023
We are so happy you enjoyed your experience! Thank you for the positive review, we hope to see you again soon.

10/10 – Uitstekend

Mark

1 nacht verbleven in november 2023
Reactie van Nikki op 31 dec 2023
Thank you so much!!

10/10 – Uitstekend

Isaac

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice pool. Good breakfast. Decent rooms. We needed sheets and more shampoo and serviced quickly.
1 nacht verbleven in november 2023
Reactie van Nikki op 27 nov 2023
Thank you so much Isaac, I am happy to hear you enjoyed your stay with us. We hope to see you again soon.

8/10 – Goed

Chase

1 nacht verbleven in november 2023
Reactie van Paige K. op 11 dec 2023
Thank you for your review, we're happy you had a positive experience at our hotel. We hope to see you again soon!

6/10 – Redelijk

Richard

Zakenreiziger
1 nacht verbleven in november 2023
Reactie van Nikki op 31 dec 2023
Thank you for the rating, if there was anything we could have done to make your stay better, please let us know!

4/10 – Matig

Gail

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not a great experience!
My first issue was with check in. The clerk said the Mastercard number on my reservation was invalid. I booked it on my American Express and showed them that I had been charged. I ended up having to pay again with my checking card. The room had several box elder bugs in the window and bathroom. There was virtually no hot water when we tooks showers the next morning.
1 nacht verbleven in november 2023
Reactie van Nikki op 16 nov 2023
I am so sorry that you had a bad experience at our hotel. I never want any of our guests to leave unhappy, I hope you give us another chance to impress you.

10/10 – Uitstekend

Ronda

1 nacht verbleven in oktober 2023
Reactie van Paige K. op 20 nov 2023
Thank you for the great review! We are glad you enjoyed your time here and hope to have you back soon!

10/10 – Uitstekend

Ronda

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great pool and breakfast. The suite had enough room for the whole family.
Reactie van Nikki op 31 okt 2023
Thank you so much Ronda! I am so happy you enjoyed your stay with your family. We hope to see you again soon!

2/10 – Ontzettend slecht

Ryan

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Nikki op 31 okt 2023
Ryan, I am sorry you didn't enjoy your stay with us, if there is anything we can improve on, please reach out to the hotel with your feedback.

8/10 – Goed

Sarah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Nikki op 18 okt 2023
Thank you so much for your review!

8/10 – Goed

Steven

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great room, reasonable price!
The rooms and amenities were certainly better than average. Clean towels, roomy bathroom, ironing board, table and chair for work, plenty of light, etc. There was plenty of options for breakfast food included, and the staff were very helpful. The only complaint is the carpet was a bit sticky in a few spots that looked to be something like gum smashed into the carpet. Location is great being downtown and plenty of parking.
4 nachten verbleven in oktober 2023
Reactie van Nikki op 13 okt 2023
Thank you so much Steven for your review! We are in the middle of a full renovation so the carpet is being replaced!! I hope you come back and see us when it's all done. I am happy to hear that you enjoyed everything else about your stay with us.

8/10 – Goed

lynn

Positief: Netheid
2 nachten verbleven in oktober 2023
Reactie van Nikki op 11 okt 2023
Thank you so much for the great rating!

10/10 – Uitstekend

Justin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed there twice at the beginning and end of our vacation. We found the staff very helpful and friendly. Rooms were clean and spacious. Breakfast was excellent!
1 nacht verbleven in september 2023
Reactie van Nikki op 4 okt 2023
Thank you very much for your kind words! I am happy to hear that you enjoyed your stay with us and we look forward to seeing you again soon.

10/10 – Uitstekend

Himanshu

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Nikki op 4 okt 2023
Thank you so much for the great rating!

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All around a nice hotel, clean and quiet and the staff was very friendly.
1 nacht verbleven in september 2023
Reactie van Nikki op 2 okt 2023
Thank you so much!!!

10/10 – Uitstekend

Ashlyn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Nikki op 2 okt 2023
Thank you so much!

6/10 – Redelijk

Robert

Reisde met partner
Beds are not very comfortable. Pillows were ok. Rooms need updating. Shower did not get very hot unless you turned it all the way on hot and then the flow was not very strong. Toilet did not flush well either. Even with only a little toilet paper, you sometimes had to flush twice. That being said, it was surprisingly quiet, they have a decent pool and workout room. Breakfast was ok, typical of most hotels.
3 nachten verbleven in september 2023
Reactie van Nikki op 2 okt 2023
Thank you for your review and feedback Robert! We are in the middle of a full renovation and I hope you come back and visit us once it's finished!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Needs and update. Cheap & old.
I came to town for parent weekend at USU. Great service by front desk attendant who corrected a reservation error I made. However, room was outdated, kind of smelly, and the AC/Heat unit sounded like a lawnmower in my room all night. I think most people would have complained or left, it was so loud. I was too tired to bother for my 2 night stay. Towels were small & thin, no soap at sink, and the only port for phone charging was broken.
4 nachten verbleven in september 2023
Reactie van Nikki op 26 sep 2023
I appreciate you leaving a review and providing feedback on what we can improve on. I will make sure these issues are addressed with the correct team members. We are in the middle of a full renovation, and I hope you come back to visit when we are fully renovated so we can provide a better experience.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
sejour agreable ,correspond à nos attentes
1 nacht verbleven in september 2023
Reactie van Nikki op 26 sep 2023
Thank you very much!

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van Nikki op 26 sep 2023
Thank you very much for the great rating!

4/10 – Matig

Douglas

1 nacht verbleven in september 2023
Reactie van Nikki op 18 okt 2023
Hi Douglas, Thank you for leaving a review. I am sorry you didn't enjoy your stay. If there is anything we can do better, please reach out and let us know.

4/10 – Matig

Kurtt

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Fine room, horrible location of room for sleep.
Beware the rooms that face the indoor pool if you are trying to sleep at all before 11:00pm. We needed to get some sleep with an early morning expected, but there are several rooms, including 101 where we were, that face directly on the indoor pool with its very loud echoing room. I don’t begrudge the families having a good time at the pool, that’s what it’s for, but the layout for these rooms is very unique, and should be a separate option at purchase. Those who wish to be poolside should be able to opt in and those who need early sleep should be able to choose other rooms at purchase. As is, it was impossible to sleep with the pool noise. Otherwise, check in was great, with friendly staff. The room itself was what you’d expect from a Best Western.
1 nacht verbleven in september 2023
Reactie van Paige K. op 25 sep 2023
Hi Kurtt, thanks for you feedback. I'm sorry you had a poor experience. Our front desk staff would love to move you into a separate area of the hotel next time you stay with us. We hope you consider staying with us again!

10/10 – Uitstekend

Franklin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Paige K. op 25 sep 2023
Thanks for the positive review! We hope to see you back here again.

10/10 – Uitstekend

Lynn

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Front desk gals were awesome. Love the brand of soap and shampoo for the bathroom. Everything was great!
1 nacht verbleven in september 2023
Reactie van Nikki op 19 sep 2023
Thank you so much Lynn! I will make sure the staff knows how great they are! We hope to see you again soon.