6/10 Satisfaisant
Zarine
28 juil. 2025
Fantastic view from The Penthouse, a beautiful spacious room - 10/10. The location is excellent however thatâs the good news. Good AC. Bottle of Procesco on arrival. Good selection of teas/coffees/hot chocolate and biscuits. Nice fridge. Thereâs a lot of bad: daily housekeeping is awful, the room felt dirtier each day. Did not replenish enough towels or really change sheets. The bathroom was not only unclean and slippery but it had the cleaners hair all over the shower. Breakfast was awful, lots of choice but nothing was stocked across the 3 days we were there. Food did not taste fresh and generally there was no care. The sauce bottles for example, always empty and dirty. Staff generally unhelpful and disconnected. Worst part: no bed provided for 10 year old kid despite clearly booking for 3 people. Was told that the suite doesnât allow a sofa bed or anything despite that being plenty of space. Style over substance and no one is particularly bothered.
Zarine
Séjour de 3 nuits en juillet 2025