Façade de l’hébergement

Avis sur Hills Hotel Lisboa

4 out of 5
Hills Hotel Lisboa
R. De Dona Estefânia 24, Lisbon, Lisboa

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 23 avis sur 44." "
Note des voyageurs de 8 (Bien), d’après 10 avis sur 44." "
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 44." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 44." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 44." "

8,2/10

Propreté

8,4/10

Personnel et service

9,2/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Claudie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024

6/10 Satisfaisant

Franck

Les points forts : Propreté
Séjour de 3 nuits en octobre 2023
Réponse de Thank you for your feedback le 7 nov. 2023
Dear Mr. Franck,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. Your comment is very important to us and we will take it into consideration. We apologize for any embarrassment caused. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

8/10 Bien

Didier Jean axel

Séjour de 4 nuits en septembre 2023
Réponse de Thank you for your feedback le 7 oct. 2023
Dear Mr. Didier,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. Your comment is very important to us and we will take it into consideration. We apologize for any embarrassment caused. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

10/10 Excellent

Tatiana, Colomiers

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel at a good neighborhood.
Séjour de 2 nuits en septembre 2023
Réponse de Thank you for your feedback le 24 sept. 2023
Dear Ms. Tatiana,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. We are also pleased to know that our staff were helpful and attentive. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

8/10 Bien

Simon

Voyage d’affaires
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté
Séjour de 3 nuits en juillet 2023
Réponse de Thank you for your feedback le 24 sept. 2023
Dear Mr. Simon,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. We are also pleased to know that our staff were helpful and attentive. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Courage fuyons
Hôtel à éviter ,pas vraiment top.état géneral, propreté etc,etc... Fonctionnement de la réservation pas optimale .La chambre ne correspond pas avec votre réservation et cela fait la personne pas au courant. Doit avoir bien mieux à Lisbonne.
Séjour de 2 nuits en juillet 2023
Réponse de Hills Team le 21 juil. 2023
Bonjour, nous espérons que vous avez eu un bon retour; Nous en profitons pour vous remercier de votre visite et de votre séjour au Hills Hotel.Vos commentaires étant anonymes et le nom Courage fuyons - fait référence comme vous le savez c'est une comédie française ! il nous est impossible d'identifier ce qui s'est passé, nous doutons même qu'il ait jamais séjourné au Hills Hotel Lisboa ;Cependant, en tant qu'Hôtel récemment ouvert, nous sommes reconnus pour la qualité de notre offre et de notre service. Nous sommes toujours soucieux de nous améliorer sans cesse, mais le nom d'hôte étant une comédie française ne mérite aucun autre commentaire.Merci à l'équipe Hills

10/10 Excellent

Yonathan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Thank you for your feedback le 24 sept. 2023
Dear Mr. Yonathan,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. We are also pleased to know that our staff were helpful and attentive. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

8/10 Bien

Julien

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tres propre. Tranquill. Bon rapport qualité/ prix
Séjour de 3 nuits en mars 2023
Réponse de Equipa Hills le 1 mai 2023
Dear Julien, thank you so much for the comments. Warm regards.

10/10 Excellent

Loretta

Voyage en groupe
Les points forts : Équipements
Love the friendliness of the staff. Property was kept very clean, water pressure is excellent
Séjour de 5 nuits en mai 2024
Réponse de Thank you for your feedback le 19 mai 2024
Dear Ms Loretta,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and appreciated the friendliness of our staff, the cleanliness of our property, and the excellent water pressure. We strive to provide the best experience for our guests, and your feedback is truly appreciated. We hope to welcome you back to the Hills Hotel Lisboa in the near future!Kindest Regards,Hills Hotel Lisboa Team

8/10 Bien

Donna

Séjour de 6 nuits en mars 2024
Réponse de Thank you for your feedback le 23 avr. 2024
Dear Ms. Donna,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. Your comment is very important to us and we will take it into consideration. We apologize for any embarrassment caused. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

10/10 Excellent

Jose

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was clean and nice, the room was very spacius and well equiped. The staff very friendly. Breakfast was delicius Highly recimended
Séjour de 3 nuits en mars 2024
Réponse de Thank you for your feedback le 10 avr. 2024
Dear Mr Jose,Thank you for taking the time to share your positive feedback with us! We are delighted to hear that you enjoyed your stay at Hills Hotel Lisboa. Providing clean and spacious rooms with excellent amenities, along with friendly and attentive staff, is always our top priority. We're also glad to hear that you found our breakfast delicious. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Lisbon!Kindest Regards,Hills Hotel Lisboa Team

10/10 Excellent

Abdulhamid, Chicago

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Do not recall any negative exp.
Séjour de 1 nuit en novembre 2023
Réponse de Thank you for your feedback le 5 déc. 2023
Dear Abdulhamid, That's great to hear! If you ever do have any concerns or feedback, feel free to let us know. We're here to ensure your experience is as positive as possible.

10/10 Excellent

anisio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Thank you for your feedback le 1 nov. 2023
Dear Anisio,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. We are also pleased to know that our staff were helpful and attentive. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

6/10 Satisfaisant

Voyageur vérifié

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté
Friendly hotel
Very friendly and helpful check-in. The breakfast was very good. The hotel feels small but modern. The bedroom was very bright with a large balcony. The only complaint is that the room didnt feel very clean - there was visible dust and hair on the floor.
Séjour de 2 nuits en octobre 2023
Réponse de Thank you for your feedback le 10 oct. 2023
Dear Mr./Ms. ,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. Your comment is very important to us and we will take it into consideration. We apologize for any embarrassment caused. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

10/10 Excellent

Stephen

Séjour de 2 nuits en octobre 2023
Réponse de Thank you for your feedback le 10 oct. 2023
Dear Mr. Stephen,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. We are also pleased to know that our staff were helpful and attentive. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

10/10 Excellent

Kenji

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
安心して快適に過ごせます。
閑静で坂の上にあるので、ゴミゴミした感もなく優雅に過ごせました。部屋も衛生的ですが、強いてマイナス面を挙げるなら、お風呂のシャワーがトイレ側に流れやすい(扉がなくて仕切りも幅が狭い)ことです。朝食も美味しかったし、スタッフの笑顔が印象的でした。
Séjour de 1 nuit en octobre 2023
Réponse de Thank you for your feedback le 10 oct. 2023
Dear Mr. Kenji,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. We are also pleased to know that our staff were helpful and attentive. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not approved
Central position Modern hotel but very bad smell in all building Roof top bar nice but with poor service (no wines knowledge at all) Economy room is so small with dark window Breakfast very poor and expensive (15€) and No Pastel de nata, not acceptable . No parking possibility
Séjour de 1 nuit en septembre 2023
Réponse de Thank you for your feedback le 10 oct. 2023
Dear Mr./Ms. ,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. Your comment is very important to us. We regret what happened, and we offer our sincerest apologies. We would like to count on a future visit again, in order to change our image, which is not in line with our quality standards.Best regards,Hills Hotel Lisboa team

8/10 Bien

Marina

Séjour de 1 nuit en août 2023
Réponse de Obrigada pelo seu feedback le 24 sept. 2023
Estimada Sra. Marina,Agradecemos por escolher o Hills Hotel Lisboa para a sua estadia e pela partilha da sua experiência vivida no nosso hotel. Estamos igualmente satisfeitos em saber que o nosso pessoal foi prestável e atencioso. É com muita satisfação que constatamos que a estadia foi de vosso agrado. Ficamos na expectativa de uma futura visita.Com os melhores agradecimentos,Equipa do Hills Hotel Lisboa

8/10 Bien

racim

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A good hotel
Very cosy hotel . Nice staff. Good breakfast. The hotel room was nice, bigger than usual with a little balcony. I didn t try the rooftop unfortunately.
Séjour de 6 nuits en août 2023
Réponse de Thank you for your feedback le 24 sept. 2023
Dear Mr. Racim,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. We are also pleased to know that our staff were helpful and attentive. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

10/10 Excellent

Viviane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel maravilhoso
Séjour de 2 nuits en juillet 2023
Réponse de Thank you for your feedback le 1 août 2023
Dear Viviane, thank you for your feedback regarding your stay and Thank you for your preference on choosing Hills Hotel Lisbon. We are very happy that you enjoyed our facilities. Our goal is to offer the best experience to every guest. Your message is very important to us. Hills Hotel Lisboa Team

6/10 Satisfaisant

ishak

Les points forts : Propreté et confort de la chambre
Séjour de 3 nuits en juin 2023
Réponse de Thank you for your feedback le 7 juil. 2023
Dear Mr. Ishak, Thank you for letting us know about this problema and thank you for your preference on choosing Hills Hotel Lisbon. We apologize for what happened and we understand your frustration. We are proud on providing the best possible experience for our guests and we are sorry that we were unable to do so in your case.Hills Hotel Lisboa Team

2/10 Horrible

GIZEM

Séjour de 1 nuit en juin 2023
Réponse de Thank you for your feedback le 7 juil. 2023
Dear Mr. Gizem, thank you for letting us know about this problema and thank you for your preference on choosing Hills Hotel Lisbon. We truly apologize for what happened and we understand your frustration. We are proud on providing the best possible experience for our guests and we are sorry that we were unable to do so in your case. Hills Hotel Lisboa Team

10/10 Excellent

Maria

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Staff was amazing, very friendly and accomodating.
Séjour de 2 nuits en avril 2023
Réponse de Equipa Hills le 2 juin 2023
Dear Maria thank you so much for your feedback! :-) Looking forward welcoming you back - Hills Team

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mai 2023
Réponse de Equipa Hills le 2 juin 2023
Thank you for your kind feedback that will share among our team, came back and stay with us on your next trip to Lisbon. Hills Team

10/10 Excellent

carolyn

Séjour de 1 nuit en mai 2023
Réponse de Thank you for your feedback le 7 juil. 2023
Dear Mrs. Carolyn, Thank you for your feedback regarding your stay and Thank you for your preference on choosing Hills Hotel Lisbon. We are very happy that you enjoyed our facilities. Our goal is to offer the best experience to every guest. Your message is very important to us. Hills Hotel Lisboa Team

10/10 Excellent

Lotta

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We liked the hotel. The location was a bit off but both bus and metro was nearby. It was also very cheap to go by uber. Breakfast was very good. Staff nice and friendly. The bed was good. Over all a really nice hotel!
Séjour de 5 nuits en mai 2023
Réponse de Thank you for your feedback le 7 juil. 2023
Dear Mrs. Lotta, Thank you for your feedback regarding your stay and Thank you for your preference on choosing Hills Hotel Lisbon. We are very happy that you enjoyed our facilities. Our goal is to offer the best experience to every guest. Your message is very important to us. Hills Hotel Lisboa Team

2/10 Horrible

silvia

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Poca pulizia camere e struttura
Séjour de 1 nuit en mai 2023
Réponse de Equipa Hills le 18 mai 2023
We are sorry and quite suprised to hear such experince while mainly all clients give us the opposite feedback about our cleanning team and facilities; by your short comment we cannot understand specificly what has happened in order to understand and correct. Regards Hill Team

10/10 Excellent

MARIA

Séjour de 2 nuits en mai 2023
Réponse de Obrigada pelo seu feedback le 7 juil. 2023
Estimada Maria, agradecemos o seu feedback em relação à sua estadia e gostaríamos também de agradecer a sua preferência no Hills Hotel Lisboa. Ficamos muito felizes que tenha gostado das nossas facilidades. O nosso objetivo é oferecer a melhor experiência a todos os hóspedes. A sua mensagem é muito importante para nós. Equipa Hills Hotel Lisboa

10/10 Excellent

Zoia

Séjour de 2 nuits en mai 2023
Réponse de Thank you for your feedback le 7 juil. 2023
Dear Mrs. Zoia, thank you for your feedback regarding your stay and Thank you for your preference on choosing Hills Hotel Lisbon. We are very happy that you enjoyed our facilities. Our goal is to offer the best experience to every guest. Your message is very important to us. Hills Hotel Lisboa Team

6/10 Satisfaisant

Melisa

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vriendelijk personeel en schoon hotel! Echter ligt het niet in het centrum van Lissabon zoals op Expedia wordt beschreven (het is 20-30 minuten lopen) en is de Standard Twin kamer net iets te klein voor 2 personen.
Séjour de 4 nuits en mai 2023
Réponse de Thank you for your feedback le 7 juil. 2023
Dear Mrs. Melisa, Thank you for letting us know about this problema and thank you for your preference on choosing Hills Hotel Lisbon. We apologize about the size of the room and understand your frustration. We are proud on providing the best possible experience for our guests and we are sorry that we were unable to do so in your case.Hills Hotel Lisboa Team

8/10 Bien

Ana maria m

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Local bom e econômico para ficar em Lisboa
O hotel se situa em um lugar bom, perto do Centro da cidade e de fácil saída para o aeroporto. Bom em termos de custo benefício. É limpo e bem mobiliado. O arquiteto de interiores exagerou com as paredes escuras, mas, deu uma trégua no interior do(s) quarto(s). Não tem garagem no prédio ... O café da manhã é caro, não incluído na diária, mas, existem cafés na rua perto do hotel.
Séjour de 1 nuit en mai 2023
Réponse de Obrigada pelo seu feedback le 7 juil. 2023
Estimada Ana Maria, agradecemos o seu feedback em relação à sua estadia e gostaríamos também de agradecer a sua preferência no Hills Hotel Lisboa. Ficamos muito felizes que tenha gostado das nossas facilidades. O nosso objetivo é oferecer a melhor experiência a todos os hóspedes. A sua mensagem é muito importante para nós.Equipa Hills Hotel Lisboa

8/10 Bien

Christine

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Three night business and pleasure stay
Very clean. New. Staff friendly and very helpful. Bathrooms could use some extra hooks. Standard room is small for two travelers with two suitcases- only one luggage rack. 8-10 mins walk to Arroios metro or Saldanha. Nice breakfast. Hoyle kept our luggage at our early arrival and also after check out.
Séjour de 3 nuits en mai 2023
Réponse de Thank you for your feedback le 7 juil. 2023
Dear Mrs. Christine, Thank you for your feedback regarding your stay and Thank you for your preference on choosing Hills Hotel Lisbon. We are very happy that you enjoyed our facilities. Our goal is to offer the best experience to every guest. Your message is very important to us. Hills Hotel Lisboa Team

8/10 Bien

Nicholas

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was a nice hotel! The room was small but comfortable. The only thing that I would have preferred, would have been if the shower temperature was hotter. In cooler weather it would have felt much too cold. The neighbourhood the hotel is in is just outside the tourist core, making it quieter and peaceful. There are nice cafes and a laundromat around the corner. It’s very accessible via transit!
Séjour de 3 nuits en avril 2023
Réponse de Thank you for your feedback le 24 sept. 2023
Dear Mr. Nicholas,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. Your comment is very important to us and we will take it into account, we have already communicated with the maintenance team to repair it. We apologize for any embarrassment caused. We look forward to a future visit.Best regards,Hills Hotel Lisboa team

10/10 Excellent

tetyana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tanya
Amazing. Staff wS extremely helpful and clearly answered all questions; room was clean, nice andhad e everything you can think of including nespresso coffee machine
Séjour de 1 nuit en mai 2023
Réponse de Thank you for your feedback le 24 sept. 2023
Dear Ms. Tatyana,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. We are also pleased to know that our staff were helpful and attentive. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

4/10 Médiocre

Yuen Cissy

Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
一般
酒店是新開業,很小的酒店,房間也好小,地點是中心區不過離地鐵站不算近,酒店周圍-般。如果不介意走路,二十分鐘走到自由大道。房間一般,清潔不夠好,桌子、床頭都有灰塵。床和枕頭很舒服。價格和酒店的對比,以後不再考慮入住。
Séjour de 8 nuits en avril 2023
Réponse de Thank you for your feedback le 24 sept. 2023
Dear Mr. Yuen,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. Your comment is very important to us. We regret what happened, and we offer our sincerest apologies. We would like to count on a future visit again, in order to change our image, which is not in line with our quality standards.Best regards,Hills Hotel Lisboa team

10/10 Excellent

Ricardo

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en avril 2023
Réponse de Equipa Hills le 1 mai 2023
Estimado Ricardo, gratos pelos comentários e estadia. Melhores cumprimentos.

10/10 Excellent

Carla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel pequeno e muito confortável
Hotel pequeno, com decoração moderna e escura. Quarto pequeno mas bastante prático, com tudo o que necessitavamos, frigo e máquina de café. Cama muito confortável. Zona das refeiçoes em piso inferir sem luz natural. Pequeno almoço bom e saboroso. Com café Nespresso disponível.
Séjour de 1 nuit en janvier 2023

10/10 Excellent

Hamza, Souissi

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel, very close to downtown (10min by car) Staff is very friendly, neighborhood is very good with some small shops around for the staples. 9/10
Séjour de 3 nuits en janvier 2023
Réponse de Thank you for your feedback le 24 sept. 2023
Dear Mr. Hamza,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. We are also pleased to know that our staff were helpful and attentive. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

8/10 Bien

Antonio Eduardo Rodrigues

Séjour de 1 nuit en octobre 2022
Réponse de Hills Team le 6 nov. 2022
Thank you for your guidance. Warm regards