We arrived in the afternoon around 3:00 PM the surroundings of the apartment are not safe, we called the office which manages this apartment because we had no code to enter the building. We were with two children, and the person who answered the phone wrongly stated that he sent the access instructions, and everything was paid, we reconfirmed with the property management company agent that they had our correct email address we rechecked our email several times and we had no access instructions at all. After a long argument and threatening to call the police somebody provided the access code and told us that we needed to pick up the apartment keys at the property management office, this is insane, we paid for the apartment, apartment management company didn't provide clear instructions to access the property, and then we had to pay a taxi to collect the apartment key at a different location. Fortunately, we arrived when there was still sunlight, I can't imagine this place at night, be careful if you arrive late at night, nobody will help you, a lot of drunk people and drug users around this building.