This was one of the most disappointing stays I’ve ever had somewhere. Bed was awful, one side was rock hard and unusable. Dealt with it since it was only one night and we were already settled in obviously. However, the reason we paid extra for this room was for the jetted run. When my wife turned on the jets, a large amount of disgusting brown and green chunks came out into the water filling it. We packed up and went downstairs to leave, and I was hoping to speak to the manager on duty and get some sort of compensation, but waited for 20 minutes and nobody showed up. I emailed the company but a week later I have gotten no response. I will never use them again.