2/10 – Ontzettend slecht
Pieter
22 dec 2025
To whom this may concern,
I stayed the past weekend (December 19th/20th) with my wife and daughter at ibis Liège Centre Opéra, room 517, while visiting the Christmas Market. I am writing to formally express my disappointment and shock regarding the condition of the bathroom in our room.
As shown in the attached photos I took during our stay, the bathroom was in a completely unacceptable state. There was a persistent rotten drain smell throughout our stay, which was already unpleasant enough. However, every time we took a shower, the bathtub leaked brown water all over the bathroom floor. This was not only disgusting, but also extremely disappointing, especially given that we were travelling as a family.
This is absolutely not the standard we expected when booking an ibis hotel. The situation made our stay very uncomfortable and left us with a very poor impression of your establishment.
I am extremely disappointed by this experience and will think twice before booking at ibis again in the future.
I would appreciate your feedback on this matter.
Kind regards,
P. du Plessis




Pieter
2 nachten verbleven in december 2025





















