2/10 – Ontzettend slecht
Anysa
19 mei 2024
Negatief: Personeel en service
I had a horrible experience at this hotel. I felt monitored and watched my whole trip. Staff was very rude and caused unnecessary problems with me and my boyfriend which caused us to miss a lot of our day time during our vacation. Staff did not greet us, blatantly ignored us during our stay, and made us feel very unwelcome. Never have I had such a terrible experience at a hotel before and I honestly did not know how to handle it. We also were charged extra fees for no apparent reason after already paying for 3 nights. My stay would have been wonderful, as the views were nice and the hotel was well kept. However the staff ruined our weekend get away, as well as members of management. Would never go back to this hotel and would never recommend it to anyone. The conflicts I went through with this hotel are not worth it. I was accused of scamming, smoking in the property, and charged extra within an hour of checking in. Afterwards, it was very apparent that the staff was not welcoming to us, and was definitely racially motivated. Please choose a different hotel.
Anysa
2 nachten verbleven in mei 2024