Exterieur

Beoordelingen van Novotel Leicester

4 out of 5
Novotel Leicester
2 Great Central Street, Leicester, England

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 387 van 544 beoordelingen" "
Gastenscore: 8 - Goed. 90 van 544 beoordelingen" "
Gastenscore: 6 - Redelijk. 35 van 544 beoordelingen" "
Gastenscore: 4 - Matig. 12 van 544 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 20 van 544 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

9,0/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

stijn

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Novotel Leicester op 13 feb 2024
Thank you for your kind rating!

10/10 – Uitstekend

Arno

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean rooms and the staff was really great.
1 nacht verbleven in november 2023
Reactie van Novotel Leicester op 20 nov 2023
Dear Arno, thank you for posting your review regarding your recent stay at Novotel Leicester. We look forward to welcome you again soon!

10/10 – Uitstekend

Alexa

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Modern hotel and a great breakfast.
1 nacht verbleven in mei 2024

4/10 – Matig

Hayley

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was unable to offer basic toiletries such as hair conditioner or moisturiser as they are swapping supplier. The shower gel In the room was almost empty.When I asked they were unhelpful and the individual on reception didn’t know what cotton wool was.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Shaquille

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I really liked the rooms
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Jess

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean , comfy beds . Highly recommend
1 nacht verbleven in mei 2024
Reactie van Novotel Leicester op 20 mei 2024
Dear Jess, many thanks for your review and we are very pleased to hear that you had a lovely stay. we look forward to welcome you again.

10/10 – Uitstekend

Laura, San Jose

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was my second stay at Novotel. I will stay here again when in Leicester. Great hotel, clean, comfortable, and excellent fitness facilities.
1 nacht verbleven in mei 2024
Reactie van Novotel Leicester op 9 mei 2024
Dear Laura, many thanks for taking time to post your review. We are pleased to hear that you enjoyed your stay at Novotel Leicester and we look forward to welcome you again soon!

10/10 – Uitstekend

Renata

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Novotel Leicester op 9 mei 2024
Dear Renata, thank you for your kind rating!

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient location, clean hotel with good service - great value
1 nacht verbleven in april 2024
Reactie van Novotel Leicester op 22 apr 2024
Dear Andrew, thank you for taking time to post your review. We are pleased to hear about your experience about Novotel Leicester and we look forward to welcome you again soon! Kind regards

10/10 – Uitstekend

Rahul

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
New and clean
2 nachten verbleven in april 2024
Reactie van Novotel Leicester op 18 apr 2024
Dear Rahul, many thanks for taking time to review your stay at the Novotel Leicester. We are pleased to hear that you found our hotel nice and clean and we have passed your feedback to our housekeeping team. Kind regards

10/10 – Uitstekend

samir

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Novotel Leicester op 18 apr 2024
Thank you for your kind rating!

8/10 – Goed

Martin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel, friendly staff, room on the 5th floor was excellent. Only issue was that it wasn’t made clear on check in that breakfast wasn’t included. Pre book cost £13, paid the next morning £18.95 per head.
1 nacht verbleven in april 2024
Reactie van Novotel Leicester op 11 apr 2024
Dear Martin, thank you for taking time to post your review. As booking was made by yourself we would assume that you know the type of rate you booked. On the contrary, we have incentive in place for our reception team to upsell breakfast for the rooms who doesn't have breakfast included in their rate. Looks like you were given option to book breakfast at 13. Once again thank you for your review and we look forward to welcome you again soon!

10/10 – Uitstekend

Mandir

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice and convenient stay
2 nachten verbleven in april 2024
Reactie van Novotel Leicester op 9 apr 2024
Dear Mandir, many thanks for posting your review. We look forward to welcome you again soon!

10/10 – Uitstekend

Danica

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great price for how centre it is to everything, everything is a walkable distance. Decor inside was lovely and nice and quiet/peaceful. Car park was a little tricky to find
1 nacht verbleven in april 2024
Reactie van M Singh op 9 apr 2024
Dear Danica, we very much appreciate your comments regarding your recent stay at Novotel Leicester. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues.Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future.

10/10 – Uitstekend

Deborah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spent one night here for a show at The Curve. The hotel is modern and clean and the staff were very pleasant. Ate both breakfast and an evening meal, and whilst it was just regular food (not high end dining) it was very reasonable and plentiful. The car park is close by but somehow we did struggle to find it and ended up ringing for instructions! All in all a good stay and would return if back in Leicester for any purpose.
1 nacht verbleven in maart 2024
Reactie van Novotel Leicester op 2 apr 2024
Dear Deborah, we very much appreciate your comments regarding your recent stay at Novotel Leicester. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future.

10/10 – Uitstekend

Novella

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a nice and comfortable room. Bathroom was clean. Room was spacious. Breakfast was very good. Easy check in
1 nacht verbleven in maart 2024
Reactie van Novotel Leicester op 25 mrt 2024
Dear Novella, we very much appreciate your comments regarding your recent stay at Novotel Leicester. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues.Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future.

10/10 – Uitstekend

Yvette

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We should not have to pay additional for parking
1 nacht verbleven in maart 2024
Reactie van Novotel Leicester op 25 mrt 2024
Dear Yvette, thank you your feedback although the sentiment that parking should be freely available or included in the cost of other services is understandable, as it can be frustrating to have to pay extra for what seems like a basic necessity. However, there are various factors to consider in the debate about parking fees:Cost of Maintenance: Parking lots require maintenance, including cleaning, repairs, lighting, CCTV, security, and sometimes even staffing. These costs have to be covered somehow, whether through parking fees or other revenue sources.Space Management: Providing free parking can lead to inefficient use of space, encouraging people to occupy spots for extended periods without turnover. This can be detrimental to businesses, as it reduces the availability of parking for customers.Revenue Generation: Parking fees generate revenue for local councils, which can be reinvested into improving transportation infrastructure, public services, or amenities for the community.Equity Considerations: Free parking can disproportionately benefit those who own cars, potentially disadvantaging individuals who rely on other modes of transportation or cannot afford to own a vehicle. Charging for parking can help promote equity by ensuring that the costs are borne by those who use the service.While it may be inconvenient to have to pay for parking, especially in situations where it seems unnecessary, it's important to recognize the broader implications and considerations involved in parking management. Finding a balance between providing convenient access and managing demand effectively is essential for creating vibrant and sustainable urban environments.Kind regards

10/10 – Uitstekend

Matthew

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The daily clean of the room could me more attentive but generally a great stay. The selection at breakfast was very good!!
2 nachten verbleven in maart 2024
Reactie van Novotel Leicester op 24 mrt 2024
Dear Matthew, thank you for your feedback! We're glad to hear that you enjoyed your stay overall and appreciated the breakfast selection. We apologise for any oversight in the daily room clean and will ensure that our staff pays closer attention to detail moving forward. Your feedback helps us improve, and we're committed to providing excellent service during your next visit. We look forward to welcoming you back soon!

6/10 – Redelijk

Felicity

1 nacht verbleven in maart 2024
Reactie van Novotel Leicester op 2 apr 2024
Dear Felicity, many thanks for taking time to post your review. We look forward to welcome you back again soon!

10/10 – Uitstekend

Claire Louise, London

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Outstanding on all counts. Thank you!
1 nacht verbleven in maart 2024
Reactie van Novotel Leicester op 13 mrt 2024
Dear Claire, many thanks for posting your kind review. We are pleased to hear that you enjoyed your stay with us and we look forward to welcome you back again soon!

10/10 – Uitstekend

Geoffrey

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location is very convenient for the town centre, plentiful parking is a minutes walk away.
1 nacht verbleven in februari 2024
Reactie van Novotel Leicester op 3 mrt 2024
Dear Geoffrey, thank for your reviewing your stay at Novotel Leicester. We are pleased to hear about your positive experience. Kind regards

8/10 – Goed

Philip

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice modern hotel.
1 nacht verbleven in februari 2024
Reactie van Novotel Leicester op 3 mrt 2024
Dear Philip, many thanks for taking time to post your review. We are pleased to hear that you enjoyed your stay with us and we look forward to welcome you back again soon! Kind regards

10/10 – Uitstekend

Irfan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Exceptional friendly staff. Jess the supervisor was great.
1 nacht verbleven in februari 2024
Reactie van Novotel Leicester op 26 feb 2024
Dear Irfan, many thanks for your kind review. We are very pleased to hear that you enjoyed your stay at Novotel Leicester. Kind regards

8/10 – Goed

Nilesh

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Very nice hotel.
1 nacht verbleven in februari 2024
Reactie van Novotel Leicester op 21 feb 2024
Dear Nilesh, thank you for taking time to review your stay at Novotel Leicester. We hope to welcome you back again soon!

8/10 – Goed

Wayne

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property was very clean, the staff were very friendly and accommodating. I however did not like the parking lot’s distance from the hotel. And the £10 charge for parking
1 nacht verbleven in februari 2024
Reactie van Novotel Leicester op 21 feb 2024
Dear Wayne, thank you for taking time to review your stay at Novotel Leicester. We are pleased to hear that you enjoyed your stay overall however we do have our car parking charges explained on our Expedia webpage. We hope to welcome you back again soon!

10/10 – Uitstekend

Martin

2 nachten verbleven in februari 2024
Reactie van Novotel Leicester op 13 feb 2024
Thank you for your kind rating!

8/10 – Goed

Erlend

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Novotel Leicester op 21 feb 2024
Thank you for your kind rating!

10/10 – Uitstekend

William

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Novotel Leicester op 13 feb 2024
Thank you for your kind rating!

10/10 – Uitstekend

Gillian

2 nachten verbleven in januari 2024
Reactie van Novotel Leicester op 13 feb 2024
Thank you for your kind rating!

10/10 – Uitstekend

Kelly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Definitely recommend
Very good location and very nice modern hotel. Nice lobby for drinks
1 nacht verbleven in januari 2024
Reactie van Novotel Leicester op 13 feb 2024
Dear Kelly, many thanks for your lovely comments. We hope to welcome you back again soon! Kind regards

10/10 – Uitstekend

Jenna

1 nacht verbleven in januari 2024
Reactie van Novotel Leicester op 25 jan 2024
Many thanks for your kind rating Jenna!!

10/10 – Uitstekend

Hemendra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay was very comfortable. Perfect location near city centre without the hustle and bustle of it.
2 nachten verbleven in januari 2024
Reactie van Novotel Leicester op 25 jan 2024
Dear Hemendra, thank you for your kind review and we are pleased to hear that your stay was enjoyable. We hope to welcome you again soon!

8/10 – Goed

TARIQ

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
City Centre Location Everything you would expect from a good decent hotel. Parking is not onsite, but a couple of minuites walk, can be tricky to find. Over all a good stay and would recommend
1 nacht verbleven in januari 2024
Reactie van Novotel Leicester op 25 jan 2024
Dear Tariq, thank you for taking time to review your stay at Novotel Leicester. We look forward to welcome you again soon! Kind regards.

10/10 – Uitstekend

Donna

2 nachten verbleven in januari 2024
Reactie van Novotel Leicester op 25 jan 2024
Many thanks for your kind rating Donna!!

4/10 – Matig

Aisling

1 nacht verbleven in januari 2024
Reactie van Novotel Leicester op 25 jan 2024
Dear Aisling, sorry to see your low rating. We would have loved your feedback on what went wrong so we can avoid future occurrences. Kind regards

10/10 – Uitstekend

Peter

2 nachten verbleven in januari 2024
Reactie van Novotel Leicester op 25 jan 2024
Many thanks for your kind rating

10/10 – Uitstekend

Roxanna

1 nacht verbleven in januari 2024
Reactie van Novotel Leicester op 25 jan 2024
Many thanks of your kind rating!

10/10 – Uitstekend

David

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great weekend away
Close to the nightlife. Tidy, comfortable and professional
1 nacht verbleven in januari 2024
Reactie van Novotel Leicester op 25 jan 2024
Dear David, many thanks for taking time to post your review. We hope you had a lovely stay and we look forward to welcome you again! Kind regards

10/10 – Uitstekend

Ahmad

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing
I am definitely staying in this hotel and would highly recommend everyone.
1 nacht verbleven in januari 2024
Reactie van Novotel Leicester op 25 jan 2024
Dear Ahmad, thank you for taking time to post your review. We are pleased to hear that you enjoyed your stay with us and we look forward to welcome you again for another great stay! Kind regards

8/10 – Goed

Reshma

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is nice. You walk in and a small reception area and seating area in front of the lifts. There is a bar/dining area as you walk down which I only used for the breakfast buffet. I booked a room for 3 incl a child they had this set up when we entered, the sofa was set up as a bed. Kettle was stocked and the fridge was empty so I used it to put drinks in etc. overall the hotel was fine. Iv been to other novotels there better in terms of location and extra features that were available. The breakfast buffet was nice. For anyone after halal food options, there was none but there was enough veg options which was fine. The parking was hard to locate especially as we are not local and travelled from london. Overall enjoyed our stay.
1 nacht verbleven in januari 2024
Reactie van Novotel Leicester op 25 jan 2024
Dear Reshma, thank you for posting your review regarding your recent stay at Novotel Leicester. we are pleased to hear that you enjoyed your stay overall and we look forward to welcome you again soon! Kind regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Novotel Leicester op 6 jan 2024
Many thanks for your kind rating!

8/10 – Goed

Edna

1 nacht verbleven in december 2023
Reactie van Novotel Leicester op 25 jan 2024
Thank you for your rating!

10/10 – Uitstekend

Henna

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Novotel Leicester op 6 jan 2024
Many thanks for your kind rating!!

8/10 – Goed

Adam

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Novotel Leicester op 1 jan 2024
Thank you for your kind rating!

10/10 – Uitstekend

Yiu Bing

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Novotel Leicester op 30 dec 2023
Many thanks for your kind rating!!

10/10 – Uitstekend

Larissa

Positief: Voorzieningen
New and very nice hotel. Great experience
1 nacht verbleven in december 2023
Reactie van Novotel Leicester op 28 dec 2023
Dear Larissa, thank you for your great review of Novotel Leicester. We look forward to welcome you again soon!

8/10 – Goed

Natalie

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Very stylish suite and cleaned beautifully. The staff were not very welcoming though on arrival which was a shame and on leaving we didn’t even get asked if everything was ok with our stay. Just a shame as it was a gift for my fiancés birthday (Boxing Day 2023.) But he loved the junior suite that we stayed in.
1 nacht verbleven in december 2023
Reactie van Novotel Leicester op 28 dec 2023
Dear Natalie, thank you for posting your review. We are sorry to hear that your check-in/out experience was not the best but please be assured that we have taken necessary steps to avoid future occurrence. We hope to welcome you again soon!

10/10 – Uitstekend

Anita

2 nachten verbleven in december 2023
Reactie van Novotel Leicester op 28 dec 2023
Many thanks for your kind rating!

10/10 – Uitstekend

kalpendra

1 nacht verbleven in december 2023
Reactie van Novotel Leicester op 28 dec 2023
Many thanks for your kind rating!!

10/10 – Uitstekend

Raymond

1 nacht verbleven in december 2023
Reactie van Novotel Leicester op 21 dec 2023
Many thanks for your kind rating!