Hôtel près de K'umarcaaj (Santa Cruz del Quiché)

"Chambre rustique, salle de bain vétuste et sale. Même si la literie était correcte et le personnel était sympa, ça reste une mauvaise expérience. Ceci dit, je ne crois pas qu’il y ait mieux à Chichicastenengo."

"This is a wonderful hotel in a beautiful location surrounded by lush gardens. It lacks some of the amenities you expect at this level (gym, fridge in the room, tea making facilities) and the helicopters that come and go to the hotel’s helipad are a real nuisance. However, my real reason for the 4/5 grade is because of all the bird cages. Toucans are meant to be free."

"Everything was perfect, Astrid is very professional and helpful. Thank you !!"

"Chambre très propre mais nous avions la chambre numéro 7 et elle est dans un coin. Il n’y a pas de fenêtre. Il y fait très noir, donc il est facile de dormir tard. "

"La chambre était propre par contre côré du stationnement. Au moins pas trop bruyant. Personnel agréable et serviable."

"Chambre impeccable, site enchanteur, Nourriture au restaurant très moyen. On y a pris seulement notre petit-déjeuner après notre premier souper pris lors de notre arrivée "

"Con: Unhelpful staff. The tours organized by the hotel are overpriced. We were asked several times by the restaurant staff to buy them boat rides. The restaurant food is really not good. Didn't even think about doing laundry there: $2 US for panties and $1.50 US for boxer shorts (which is a bit sexist). You have to pay $5 US for a clean towel, even after 3 days at the hotel. Also, the bathroom was very old and not quite as good as the photos. The only positive point is the incredible view of the lake and the hotel gardens, which are very beautiful."