Chalets in Kilmacolm

'We had a very pleasant stay at this hotel with a very helpfull and friendly staff. The room was large, clean and nicely decorated. Breakfast was so good, we will certainly come back again'

'I was part of a group of 5 with DB reservations. 3 arrived in advance and told us not to come. I tried to get out if this reservation in advance Inc calling from a flight. They were adamant that no refunds would be given. The advanced party were correct. The room had not been cleaned, it had mold in the bathroom, used toilet tissue left on the floor, at least 5 spiders crawling around. All of this I have on video. Horrendous does describe it. None of us stayed and we effectively lost all our...

'Vanwege verbouwing iets rommelig, echter de kamer was geweldig.'

'Staff were all lovely and also excited to greet our toddler. Lodges were incredibly cozy, worth booking less so in the summer as heating options were available but no cooling options if it's a particularly hot season. Hot tub was great to relax in after day trips out or if with children and dropping them off at the soft play facility (look to book a time slot in advance). Pool and gym facilities were well kept and had good options. A specific bit of praise to Helenann from the cafe for...

'Nice rooms, very nice surroundings. But it’s a pity they turned this lovely house into a very expensive Center Parcs. You smell the pool already when entering the lobby. All the new extensions you do not see on the pictures on the website. . Service often is quite bad & chaotic.'

'Goed ontbijt, makkelijk parkeren, sfeervol hotel, zeer behulpzaam personeel.'