We took parents and an aunt with us, all elderly. Too many stairs. As soon as you entered the door you had to climb two flights of stairs. The bedroom with bunk beds was very small. You basically had to turn sideways and slide while in that bedroom. Otherwise, nice stay.
Location was within 5 minutes of River Run. The condo its self was very spacious it fit our family of ten people comfortably. The views were spectacular and so cozy. There seemed to be an issue with the plumbing many of the sinks/shower heads leaked for some reason. It wasn't of any inconvience to us just something to note. What was extremely inconvenient however was the fact that they only had one parking permit available. We were a family of 10 so we drove two cars. the only option was to parking one of the cars accros the street at the convention center for 25 a night! it was inconvenient and an expensive unexpected expense, they should put that upfront and in bold on the listing for people to know before booking. There was plenty of parking space right outside which made it even more of a bumber. For that I dock the stars.
Our family stayed in this rental in February of this year. It was in a very good location but very outdated. Also the communication between us and the property managers was ridiculous. None of the main lighting downstairs was working so when the sun went down we basically sat in the dark. Which we were told by maintenance that was a known issue that was neglected by property managers. Our first night stay in the master loft was a disaster. We tried to use the washing machine which apparently had some type of issue and it wouldnât drain so our clothes sat in water and it also backed up the two bathroom sinks which over flowed and flooded the restroom area. We contacted the property managers and they sent maintenance out which didnât arrive until super late in the evening and they werenât even equipped to fix the clog. The next day they sent two more maintenance workers and both said we needed an actual plumber to fix the issue and they informed us they notified property managers but the property managers never sent us a plumber. So the unit smelled like old dirty water for the rest of our stay which in turn made us decide to leave early and get a hotel room. For the amount of money we paid to stay here for a week we were pretty disappointed.