Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Overall, the condo is comfortable and met our needs. The living room furniture was comfortable, but the finishes and furnishings are very dated. The window coverings are not in great shape especially in the bedrooms and the blinds need replacing. The location and view from the condo and balcony were great! The unit was clean and had all the amenities promised and clean linens. King bed is memory foam and fairly comfortable. Bunk bed lower mattress is very soft if that’s something that you like or don’t. Check-in, checkout process was fairly seamless and easy to follow. We loved having a wood-burning fireplace however, had a very difficult time getting any firewood delivered to us. Had we known this would be the case, we would have bought firewood ahead of time. Since it was supposed to be part of the rental and stocked when we arrived, we were very disappointed to find the patio empty. I asked to have some brought to us that night. Although they were able to arrange it, we were never able to get more and barely had enough for a little fire the next night. Very frustrating. Management was unresponsive and unapologetic, passing the buck to keystone HOA. Probably would not rent again for a short trip given the cost and cleaning fees. Bring your own firewood!