2/10
According to the information provided in Expediaâs email, the property manager has refused to issue a refund due to a system issue between Super 8 and Expedia. I only booked one room for one night, but the system sent me two booking confirmations. I requested a refund from Expedia, and they informed me that Super 8 refused to approve the refund, which is why Expedia cannot refund me.
When I arrived at the property, I informed the manager that I had received two booking confirmations from Expedia. He told me he wouldnât charge me for the duplicate booking because it was an error on Expediaâs part.Both parties are giving me different explanations, which is very frustrating. I advise others to be cautious when booking through the Expedia app or with Super 8.
Trinh
Séjour de 1 nuit en juin 2025