Hôtel près de Jardin botanique d'Hanoï (Hanoï)

« The hotel has a beautiful and well-designed interior with a modern and elegant atmosphere. The front desk staff were very friendly, welcoming, and supportive throughout my stay. The room was fully equipped with all the necessary amenities, very clean, and offered a great view. I was truly satisfied with the quality of service provided by the hotel. The rooftop swimming pool was also very nice; however, due to the cold weather, I didn’t have a chance to experience it. The entire hotel, including...

« Very good communication and service. I recommend »

« Outstaning location and best hosts! »

« Bel accueil dans cet hôtel chaleureux. Le jeune homme a l'accueil parle même français ! Le personnel a vraiment été très sympathique et arrangeant. Jolie chambre au 8eme étage, de quoi admirer les lumières du soir. Il y a même quelques petits trucs à manger à disposition si vous arrivez tard (pas très chers). Et le bonus est clairement le petit déjeuner. Un plat chaud cuisiné sur demande et un beau buffet sucré, salé, chaud et froid. Merci beaucoup ! Nous avons vraiment passé un bon moment ! »

« The Five Suites Lilas Hanoi was an absolute standout. From the moment I arrived, everything felt calm, elegant, and thoughtfully designed. The suites are spacious, spotless, and beautifully styled with a perfect balance of modern comfort and boutique charm. The bed was incredibly comfortable, and the room felt like a quiet sanctuary after a busy day in Hanoi. What truly sets this place apart is the service. The staff are genuinely warm, attentive, and go out of their way to make you feel...

« Awesome staff, very understanding, very quiet building. Fair price. I recommend ! »

« The staff and service were superb! »

« Cool balcony with clear street view. New and attractive interior. Staff are friendly and quick. »

« Room was spotless, I’m a Head Chef in Australia and I found the food excellent. Staff were so friendly and professional . »

« I had a great stay at this Hotel, Location was ideal, Lovely staff, very friendly and polite. Would highly recommend. »

« Cute and functional rooms at a great price »

« My mom loves this place. She said it’s really awesome. It’d be even better if a 2 bed unit had 2 chairs but no big deal. Overall we had a delightful stay. »

« Overall nice for the price »

« Our stay was wonderful. Loved the hotel. Staff was great and very attentive to us. Rooms were clean and comfortable. Breakfast was great and included so many options. We would highly recommend this hotel. »

« Very good hotel. Staff is super and hotel clean and cosy. »

« Very affordable, amenities and property feels new compared to a lot of other hotels in Hanoi. »

« Très bien. »

« Franchement, j'avais un peu de soucis avec l'odeur dans ma chambre(humidité ? ). Mais le service ici est top!! Donc je lui donne quand-même 5 étoile : dès qu’on descend de la voiture, quelqu’un vient porter les bagages, ouvrir la grande porte, on vous offre une boisson de bienvenue, et on vous accompagne jusqu’à la chambre avec vos valises. Surtout, tout le monde était à la disposition si besoin. C'est le mieux service que j'ai eu en Vietnam ! »

« Absolutely beautiful one bedroom. Really enjoyed my 4 nights here and would definitely stay again if I come back. Really easy check-in and they answered me quickly when I had questions »

« The laundry service was very helpful and the room was very clean. »