Piscine couverte, piscine extérieure, chaises longues

Avis sur Orka Royal Hotel & Spa

4 out of 5
Orka Royal Hotel & Spa
Hocapasa Mah. Nobethane Cad., No:6, Sirkeci, Istanbul, Istanbul

Avis

5,8
Note des voyageurs de 10 (Excellent), d’après 2 avis sur 7." "
Note des voyageurs de 8 (Bien), d’après 1 avis sur 7." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 7." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 7." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 7." "

6,8/10

Propreté

6,8/10

Personnel et service

8,6/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

6,4/10

Écoresponsabilité

Avis

10/10 Excellent

Farhad

Voyage en famille avec de jeunes enfants, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stuff are very polite and caring . Clean rooms .close to all you need .
Séjour de 2 nuits en mai 2024

4/10 Médiocre

Abdul Rahman

Voyage en groupe
Les points faibles : Équipements
The only thing I like about the hotel is the location, very close to the Sirkeci Marmaray station. Other than that it was a total disappointment and terrible value for money. In terms of cleanliness I once found a cockroach in my room, I once came to the room and found my pillow with no pillow case and I once found a hair in the cheese plate in the breakfast buffet. Speaking of the breakfast buffet, it was the most disappointing. I almost went out to get breakfast elsewhere every day of my stay because there is no variety in the buffet and nothing is inviting! The staff are not the warm kind, they might get you what you need but again they might just night. The room is not small but not spacious, however it’s the dimmest hotel room I’ve ever been to, to the extent that I almost went to buy a lamp to put in the room to brighten it up a little bit. I wouldn’t stay there again and wouldn’t recommend it.
Séjour de 7 nuits en avril 2024
Réponse de Guzra le 23 avr. 2024
Dear Abdul,Thank you for sharing your feedback. We will take immediate care of your complaints. What happened is not okay and we are very sorry about it. We're going to do our best and keep getting better thanks to your reviews. Hopefully when you comeback next time you will see the improvements yourself.Warm regards, Orka Royal Hotel & Spa

4/10 Médiocre

Hasan

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
😞
Daha önce bir çok severek kaldığım lokasyonu dan dolayı hayran olduğum yer ilk kez ailem ile kalmak istedim lakin, inşaatın ortasında sürekli elektirgin gitti bir zamanda kahvaltı kalitesinin düştüğü birana denk gelmek beni çok üzdü.. bu durum otel yönetimi yoksa hotels.com un kabahatimi bilmem lakin tadilat durumunda haberdar edilmemek kusurlu bir ürün almakdan farksız.
Séjour de 3 nuits en janvier 2024

2/10 Horrible

Bekim

Séjour de 3 nuits en décembre 2023

10/10 Excellent

Claire

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
In the heart of everything. Clean. Best price aiport transfers. Very helpful staff
Séjour de 1 nuit en octobre 2023
Réponse de FRONT DESK le 14 oct. 2023
THANK YOU SO MUCH FOR YOUR COMMENT

8/10 Bien

Philip

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Xyz
Séjour de 8 nuits en septembre 2023
Réponse de FRONT DESK le 14 oct. 2023
THANK YOU SO MUCH FOR YOU COMMENT