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Avis sur Mia Reef Isla Mujeres - All Inclusive

4 out of 5
Mia Reef Isla Mujeres - All Inclusive
Calle Zazil-Ha S/N, Zona 7, Islote El Yunque, Isla Mujeres, QROO

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 489 avis sur 1009." "
Note des voyageurs de 8 (Bien), d’après 264 avis sur 1009." "
Note des voyageurs de 6 (Satisfaisant), d’après 133 avis sur 1009." "
Note des voyageurs de 4 (Médiocre), d’après 64 avis sur 1009." "
Note des voyageurs de 2 (Horrible), d’après 59 avis sur 1009." "

8,6/10

Propreté

8,8/10

Personnel et service

7,8/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

Katherine

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Beautiful location, food was ok, it's pricey but the location is worth it.
Réponse de Ricardo from concierge le 12 mars 2024
Dear Katherine, Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

6/10 Satisfaisant

Tommy

Voyage en couple
Les points forts : Personnel et service
Nourriture et drinks ok. En haut de 2500$ ce serait trop dispendieux pour cet hôtel. L’emplacement et la plage très bien. Pour profiter au maximum de la vue spectaculaire il faut se retrouver au 4e étage minimum.
Séjour de 6 nuits en janvier 2024
Réponse de Martin from concierge le 27 janv. 2024
Dear tommy, Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Excellent

Natacha

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nous avons eu le droit à une suite pour notre accès VIP expédia. Sérieusement la plus belles plages de toutes la côte… superbe avec de jeunes enfants… il y a pleins de poissons sur le bord du pont. Petit hôtel avec des vues imprenables… c’est un hôtel pour se reposer… pas de grosse fiesta! Les gens sont #1… les drinks super… la bouffe bien. Vous pouvez vous rendre à pied à l’avenue principale… c’est super sécuritaire. De loins la plus belle place de l’île… et j’ai fait le tour ♥️
Séjour de 4 nuits en décembre 2023
Réponse de Ricardo from concierge le 14 déc. 2023
Dear, Natacha Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres and thanks for mention that North beach is one of the beautifuls beaches here in mexico . Kind regards!!

10/10 Excellent

David Gussie, punxsutawney

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel location on its own island was unique and was very close to all of the attractions
Séjour de 6 nuits en mai 2024

10/10 Excellent

René

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service et équipements
La playa mas bella que eh visitado
Séjour de 3 nuits en mai 2024

8/10 Bien

Martha

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Nice for a family with things to do for adults and children. Property was somewhat dated and had
Séjour de 3 nuits en mars 2024

8/10 Bien

Vince, Toronto

Voyage en couple
Les points forts : Propreté et personnel et service
The resort is older and needs some work to maintain 2024 standards. The Beach is awesome and best part of this hotel and location. The food is simply not good enough and the options are limited. This area needs attention. The tern's are adorable but are messy and noisy.
Séjour de 5 nuits en mai 2024

4/10 Médiocre

Jaime

Voyage en groupe
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
“Tern Sanctuary” not advertised large amount of birds horrible smell, online pics are VERY deceptive. Bathrooms are very small, property not kept up very worn. Shower head in ceiling was loose and hanging, sink didn’t drain. Food was horrible, no room service, fridge in room was from the 90’s and had a few soft drinks and a small bag of Doritos and a couple of Corona’s. Have to pay $157 for a cabana area unless you are a black wristband person. Time share sales people that work for hotel disguised as explaining the hotel and options when you arrive. Each time we went back through lobby we were approached and harassed to meet for a sales pitch. I kept saying no and continually pressured to have a “breakfast” it was super uncomfortable. We avoided the lobby for this reason. Most of the staff was kind but the black wristband people got preferred service everywhere.
Séjour de 5 nuits en mai 2024
Réponse de Martin from concierge le 24 mai 2024
Dear JaimeThank you very much for your kind comments and for taking the time to post your review on expedia! Please note that one of our main objectives is to work every day to constantly improve our services and guest satisfaction. I have taken note of all your comments and suggestions which we will use constructively to improve our services and facilities. We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

8/10 Bien

Reyna

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La vista de la habitación al mar es fabulosa y la playa perfecta para toda la familia, El personal en general es muy atento y amable. Lo que podrían mejorar es el buffet
Séjour de 1 nuit en mai 2024
Réponse de Kevin From Concierge le 22 mai 2024
Estimada Reyna, ¡Muchas gracias por tus amables comentarios y por tomarte el tiempo de publicar tu reseña en Expedia! Estaremos honrados de darle la bienvenida nuevamente en un futuro cercano a Mia Reef Isla Mujeres. ¡¡Saludos!! ¡¡Atentamente!!

10/10 Excellent

Juan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff the service and the food were excellent
Séjour de 7 nuits en mai 2024
Réponse de Kevin From Concierge le 19 mai 2024
Dear Juan Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Excellent

Katherine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Place needs some serious updating but overall I will come back over and over again. Pool needs to be open later. They kick you out at dark. Beer only at the bar after 10pm so that sucks for non beer drinkers. I love the location and the beaches are amazing. Mexican restaurant was so yummy and so were the fish tacos at the ceviche place. Oddly no ceviche there. I don’t want to leave!! Will be back!!
Séjour de 5 nuits en mai 2024
Réponse de Kevin From Concierge le 19 mai 2024
Dear Ketherine Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

2/10 Horrible

Miroslav, Austin

Voyage en famille avec de jeunes enfants
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Will never come back again.
Séjour de 10 nuits en mai 2024
Réponse de Kevin From Concierge le 16 mai 2024
Good afternoon Mr. Miroslav Thank you for giving us the opportunity to review your comments! We are sorry that we could not meet your expectations but we appreciate your sincere and constructive comments. Please note that one of our main objectives is to work every day to constantly improve our services and guest satisfaction. I have taken note of all your comments and suggestions which we will use constructively to improve our services and facilities. It was a pleasure organizing your holiday and we hope you will give us the opportunity to organize your holiday once again. A cordial greeting!!

10/10 Excellent

Edward

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The food was excellent and the staff was fantastic. We will definitely be going back.
Séjour de 7 nuits en mai 2024
Réponse de Kevin From Concierge le 16 mai 2024
Dear Edward Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

8/10 Bien

Jose Miguel

Les points forts : Propreté et personnel et service
Séjour de 6 nuits en mai 2024
Réponse de Kevin From Concierge le 16 mai 2024
Estimado Sr. Jose Miguel ¡Muchas gracias por tus amables comentarios y por tomarte el tiempo de publicar tu reseña en Expedia! Estaremos honrados de darle la bienvenida nuevamente en un futuro cercano a Mia Reef Isla Mujeres. ¡¡Atentamente!!

2/10 Horrible

Fethi

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
As stay was ok good stat all friendly clean , but I had a really bad experience with the house keeper that was missing my money , was 500 US dollars missing from my room and the. Lobby nothing can do about
Séjour de 5 nuits en mai 2024
Réponse de Erik Morales From Recepcion le 16 mai 2024
Good afternoon Mr. Feithi Thank you for giving us the opportunity to review your comments! We are sorry that we could not meet your expectations but we appreciate your sincere and constructive comments. Please note that one of our main objectives is to work every day to constantly improve our services and guest satisfaction. I have taken note of all your comments and suggestions which we will use constructively to improve our services and facilities. It was a pleasure organizing your holiday and we hope you will give us the opportunity to organize your holiday once again. A cordial greeting!!

6/10 Satisfaisant

Everett, Smithville

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The location was beautiful and the staff was great. The property needs updated and repaired. No hot water and the shower head was broken, holes in the blackout drapes, rust on the curtains, tv broken shampoo and conditioner bottles were used. Under par for a 5 star resort. The birds were loud and stunk, bird poo everywhere.
Séjour de 4 nuits en mai 2024
Réponse de Martin from concierge le 6 mai 2024
Dear everettThank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

8/10 Bien

Harold Edward, Allen Park

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We first came to Mia Reef in 2018 and loved it. Great location. Awesome snorkeling. Decent accommodations and food. On a 1-5 scale ... 5 for location, 5 for staff, 3.5 for rooms and 3 for food. Food is their weakest point. Not enough variety and so so on quality at times. Kudos to Guillermo and Chris. These men were so helpful on numerous fronts and were greatly appreciated!
Séjour de 10 nuits en avril 2024
Réponse de Martin from concierge le 6 mai 2024
Dear Harold Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

8/10 Bien

Ashley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We felt very safe at this resort. We did wish that the food was kept warmer on the buffet. Its a great place to get "lost" in the day as there are no clocks!! 😊
Séjour de 5 nuits en avril 2024
Réponse de Martin from concierge le 6 mai 2024
Dear AshleyThank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Excellent

Monika Marzena

Voyage en groupe
Les points forts : Propreté et personnel et service
The location was the best part of the hotel. Food was good, service excellent. Room was clean. Close to downtown . Definitely we will come back.
Séjour de 4 nuits en avril 2024
Réponse de Martin from concierge le 10 mai 2024
Dear monika Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Excellent

Cindy

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff and the property is beautiful
Séjour de 5 nuits en avril 2024
Réponse de Kevin from Concierge le 5 mai 2024
Dear Cindy Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Excellent

Jacob

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 8 nuits en avril 2024
Réponse de Martin from concierge le 25 mai 2024
Dear JacobThank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Excellent

Keith, Buda

Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service!
Séjour de 7 nuits en avril 2024
Réponse de Kevin from Concierge le 5 mai 2024
Dear KeithThank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Excellent

Jacqueline

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location of the property is beautiful! The personnel was always working hard to make sure everything was in top condition. Very clean and comfortable. It never seemed crowded. Food options were breakfast/lunch/dinner buffet or Mexican/italian restaurant (dinner only). They all had good options. On most nights there was an entertaining show at 8. The beach is kid/non swimmer friendly. If you are looking to relax on the beach and enjoy a chill laid back environment this is the place to do it!
Séjour de 6 nuits en avril 2024
Réponse de Martin from concierge le 3 mai 2024
Dear jacqueline Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Excellent

RoseMary

Les points forts : Propreté et personnel et service
Séjour de 8 nuits en avril 2024
Réponse de Martin from concierge le 3 mai 2024
Dear rose Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Excellent

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very unique property. The best location on the island!
Séjour de 5 nuits en avril 2024
Réponse de Ricardo from concierge le 1 mai 2024
Dear Paul Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

2/10 Horrible

Anderson

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were very disappointed overall.
Séjour de 3 nuits en avril 2024
Réponse de Kevin from Concierge le 30 avr. 2024
Good afternoon Mr. Anderson Thank you for giving us the opportunity to review your comments! We are sorry that we could not meet your expectations but we appreciate your sincere and constructive comments. Please note that one of our main objectives is to work every day to constantly improve our services and guest satisfaction. I have taken note of all your comments and suggestions which we will use constructively to improve our services and facilities. It was a pleasure organizing your holiday and we hope you will give us the opportunity to organize your holiday once again. A cordial greeting!!

10/10 Excellent

Emma

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en avril 2024
Réponse de Ricardo from concierge le 30 avr. 2024
Dear Emma Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Excellent

Samantha

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mia Reef was perfect. Great food, drinks and beautiful beach!
Séjour de 4 nuits en avril 2024
Réponse de Ricardo from concierge le 30 avr. 2024
Dear Samantha Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

8/10 Bien

Erika

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall stay was great with just a few minor issues. First, my room was not ready upon check in. Waited 2 hours for that, but luckily concierge took our bags so we were able to just eat/hang out at the beach. The food like most all inclusives is okay, just have to find what is good pretty much. The buffet always had tons of options and the place near the beach to eat had some good tacos. The 2 other restaurants on property require 24 hours notice for reservations. Last thing that kept us awake at night was the birds! If you're staying in an ocean front villa, make sure to check the bird mating schedule. We were told they are there for 4-5 months and they are LOUD! All night and all day, sounded like cats fighting at the door, bring good earplugs! We went end of April. Everything else was great! The staff, the amenities, the property is GORGEOUS. The beaches are so nice and in the front there's great snorkeling. Also a highlight of this hotel is Kings Pool! It is a must when staying here! It has the best snorkeling on property and is so beautiful, we spent a whole day at this pool and had it all to ourselves. Place is definitely great if you just want to stay and have a few chill beach days for sure! Kept nice and clean as well. We did an excursion one day and transportation was easy! Would definitely come back.
Séjour de 3 nuits en avril 2024
Réponse de Ricardo from concierge le 29 avr. 2024
Dear Erika Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Excellent

Renee Grace

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Ricardo from concierge le 29 avr. 2024
Dear Renee Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

6/10 Satisfaisant

Evelyn, Alexandria

Voyage en couple
Les points faibles : Équipements
Surroundings are incredible! Amazing beach, best in the island, amazing for snorkeling. The hotel room is ok and the hotel`s location is just the best. Hotel quality is ok, needs a lot of improvement. It should not be considered all inclusive. The food at the buffet was unacceptable. But the food in the restaurants near by were great :)
Séjour de 4 nuits en février 2024
Réponse de Martin from concierge le 27 avr. 2024
Dear Evelyn Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. We will work on improving the areas of opportunities you mentioned to provide you the best experience in your next visit.Regards!! Kind regards!

8/10 Bien

Melissa K

Voyage en couple
Les points forts : Propreté et personnel et service
Mia Reef is a beautiful setting. You cannot beat its location and natural beauty, the cove, the King's Bath, Atlantic view, palm trees, sand, fish and birds. Check-In had time share pressure. All-inclusive does not include a bali-bed, that is extra or only for timeshare members. A good variety of food and drink options included. Las Marias had incredible dining, very delicious and upscale. We preferred the outdoor dining to the indoor at Las Marias. Guillermo and Rogelio were very gracious. Sarimar had a buffet and hot grill style, allowing for great variety, something for everyone. Jerry and Gustavo were always quick to serve you. The Cevicharia had beachside informal dining by Roberto, where you could grab a refreshing beverage, tostada, tacos and ceviche. We enjoyed entertainment in the Blue Moon Bar, the Caribbean dancers, Mayan dancers and cirque performers. The Spa Mia was heavenly, with massages and sun care oils. Ileana was great! We went in mid April, so the Sooty Terns were in mating season by the villas. This made for a lot of noise, but after the first night we got used to them. Pretty neat to know that they fly for months at a time but come back to Mia Reef during this time of year. Loved being able to watch them laying their eggs. The villas were incredible, clean, great views, and the mini fridge was stocked daily. Minor setbacks were inconsistent on room towels, toiletries and fridge items you would get, pool was hazy. Can't beat the cove!
Séjour de 8 nuits en avril 2024
Réponse de Ricardo from concierge le 27 avr. 2024
Dear Melissa Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Excellent

Patricia l, Monroe

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La propiedad está buena no es hotel de lujo pero la playa es paradisiaca , está libre de sargazo y la atención del staff es excelente. Definitivamente volveremos el próximo año
Séjour de 10 nuits en avril 2024
Réponse de Ricardo from concierge le 26 avr. 2024
Estimada Patricia, ¡Muchas gracias por tus amables comentarios y por tomarte el tiempo de publicar tu reseña en Expedia! Estaremos honrados de darle la bienvenida nuevamente en un futuro cercano a Mia Reef Isla Mujeres. ¡¡Saludos!! ¡¡Atentamente!!

10/10 Excellent

Aimee

Les points forts : Personnel et service
Séjour de 5 nuits en avril 2024
Réponse de Kevin From Concierge le 16 mai 2024
Dear Aimee Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

4/10 Médiocre

Aileen

Séjour de 3 nuits en avril 2024
Réponse de Kevin From Concierge le 16 mai 2024
Good afternoon Mr. Aileen Thank you for giving us the opportunity to review your comments! We are sorry that we could not meet your expectations but we appreciate your sincere and constructive comments. Please note that one of our main objectives is to work every day to constantly improve our services and guest satisfaction. I have taken note of all your comments and suggestions which we will use constructively to improve our services and facilities. It was a pleasure organizing your holiday and we hope you will give us the opportunity to organize your holiday once again. A cordial greeting!!

10/10 Excellent

Sandy

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We have been here a few times and always bring new people along. Everyone we have brought have loved it as much as we do. Hope to come back again.
Séjour de 4 nuits en avril 2024
Réponse de Ricardo from concierge le 24 avr. 2024
Dear Sandy Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Excellent

Estella

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Kevin from Concierge le 24 avr. 2024
Dear Estella Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

8/10 Bien

Corlin Jilli

Séjour de 3 nuits en avril 2024
Réponse de Martin from concierge le 11 mai 2024
Dear corlin Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Excellent

Courtney Elizabeth

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Kevin from Concierge le 22 avr. 2024
Dear Elizabeth Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Excellent

Lorenzo

Séjour de 5 nuits en avril 2024
Réponse de Martin from concierge le 11 mai 2024
Dear lorenzo Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Excellent

kimberly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The location,staff ,beach were amazing..highly recommend
Séjour de 5 nuits en avril 2024
Réponse de Kevin from Concierge le 21 avr. 2024
Dear Kimberly Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

6/10 Satisfaisant

James

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
You’re staying here for the location, not the resort. The resort is fine, not great, not awful. If you like finer accommodations with multiple robust food options you will find yourself complaining. Food is minimally acceptable and mostly buffet. But tons of affordable great food options two to three blocks away in town. But again, you are here for the beach and views. The water is remarkable. Extremely safe for people of all ages including young children. Nobody will be getting carried away by a current or rip tide, nobody will be drowning. More geared for beach bums if you want to stay on resort. If you like exploring Isla is a beautiful place too.
Séjour de 7 nuits en avril 2024
Réponse de Kevin from Concierge le 21 avr. 2024
Dear James Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. We will work on improving the areas of opportunities you mentioned to provide you the best experience in your next visit.Regards!! Kind regards!

10/10 Excellent

Vjola

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 9 nuits en avril 2024
Réponse de Ricardo from concierge le 20 avr. 2024
Dear Vjola Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Excellent

María

Séjour de 3 nuits en avril 2024
Réponse de Martin from concierge le 10 mai 2024
Dear maria Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Excellent

Jason

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great spot all inclusive
Séjour de 4 nuits en avril 2024
Réponse de Ricardo from concierge le 18 avr. 2024
Dear Jason Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

8/10 Bien

Rhonda H., Georgetown

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The beaches in Playa Norte is beautiful and well worth the visit.
Séjour de 5 nuits en avril 2024
Réponse de Ricardo from concierge le 18 avr. 2024
Dear Rhonda Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Excellent

Claudia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Das Hotel ist perfekt gelegen fußläufig zum Ort und an dem schönsten Strand der Insel. Morgens, bevor die Boote kommen konnte man fast alleine im Wasser sein, aber auch später war es nie zu voll und traumhaft schön. Unser Zimmer war ein bisschen in die Jahre gekommen, aber das hat uns nicht gestört. Das Essen war abwechslungsreich und lecker. Das Einzige, was wir nicht mehr machen würden war ein Golfcard im Hotel buchen, denn woanders sind die billiger und besser… Insgesamt haben uns super wohl gefühlt und würden auf jeden Fall wiederkommen.
Séjour de 4 nuits en avril 2024
Réponse de Ricardo from concierge le 17 avr. 2024
Dear Claudia Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. We will work on improving the areas of opportunities you mentioned to provide you the best experience in your next visit.Regards!! Kind regards!

10/10 Excellent

Neal

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I appreciated the staff. They were attentive, gracious, welcoming, friendly, honest...... I was impressed with the quality of food and drink. Over-all not a bad moment during the 9 days there. I will definitely be back.
Séjour de 8 nuits en avril 2024
Réponse de Ricardo from concierge le 17 avr. 2024
Dear Neal Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

2/10 Horrible

Manoj

Séjour de 2 nuits en avril 2024
Réponse de Kevin from Concierge le 6 mai 2024
Dear Mr. Manoj Please let us know in what can we help you? Regards!!

6/10 Satisfaisant

Audrey

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Équipements
Limited all inclusive. First all inclusive I've been to with limitations on food and alcohol. For this reason i would not recommend or return. I will say the staff was excellent
Séjour de 4 nuits en avril 2024
Réponse de Ricardo from concierge le 15 avr. 2024
Dear Audrey Thank you very much for your kind comments and for taking the time to post your review on expedia We are sorry that we could not meet your expectations but we appreciate your sincere and constructive comments. Please note that one of our main objectives is to work every day to constantly improve our services and guest satisfaction. I have taken note of all your comments and suggestions which we will use constructively to improve our services and facilities. It was a pleasure organizing your holiday and we hope you will give us the opportunity to organize your holiday once again. A cordial greeting!!