2 piscines couvertes, 2 piscines extérieures, parasols de plage

Avis sur Hotel Solemare Beach & Beauty SPA

4 out of 5
Hotel Solemare Beach & Beauty SPA
Via Battistessa 43, Ischia

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 17 avis sur 42." "
Note des voyageurs de 8 (Bien), d’après 13 avis sur 42." "
Note des voyageurs de 6 (Satisfaisant), d’après 6 avis sur 42." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 42." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 42." "

8,2/10

Propreté

8,4/10

Personnel et service

7,6/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

Amanda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The location is great. Walkable to port and other area. The beach is nice. The spa was nice and clean. The staff were very helpful. We found the mattresses on the beds to be very uncomfortable. They weren’t old or worn out just hard and unable for us to get comfortable to gave a good night rest for four nights. That’s my only wish was that the beds had some type of comfort topper to make the more comfortable.
Séjour de 4 nuits en mai 2024

4/10 Médiocre

Günther

Les points faibles : Infrastructures et conditions de l’hébergement
Dieses Hotel ist nicht 4 Sterne wert
Séjour de 7 nuits en mai 2024

8/10 Bien

Tracie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Staff were friendly, room was clean, close to everyth8ng.
Séjour de 4 nuits en septembre 2023

10/10 Excellent

Sharyn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
WOW! So so so happy I booked this hotel. It’s very clean and beautiful, but what makes this unique is the service. The staff is incredibly helpful and welcoming. This hotel is very centrally located and the rooms are nice. The bed was very comfortable which I found to be a rarity in Italy. The breakfast alone is worth the stay, I could not believe such an elaborate breakfast was included in the room price. The coffee was phenomenal and the food options were plentiful. I can’t wait to come back!
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Joseph

Séjour de 3 nuits en mai 2023

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ischia hotel
Great, clean hotel with very helpful staff. Could not be happier
Séjour de 3 nuits en septembre 2022

4/10 Médiocre

levit josue

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
It said is a 4 star hotel but is not any close. It’s to old and not clean more like 2 start restaurants disappointed.
Séjour de 1 nuit en août 2022

6/10 Satisfaisant

Camillo

Voyage en famille
Les points forts : Propreté et personnel et service
.
Séjour de 3 nuits en août 2022

6/10 Satisfaisant

Marco

Séjour de 2 nuits en juillet 2022

10/10 Excellent

Emma

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely room with sea view. Small bathroom. Great location!
Séjour de 2 nuits en juin 2022

10/10 Excellent

Trevor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2022

10/10 Excellent

Eduard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2021

8/10 Bien

Barbara, Torino

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bella struttura
Séjour de 2 nuits en septembre 2021

8/10 Bien

Salvatore

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juillet 2021

2/10 Horrible

Voyageur vérifié

This review is based on our experience with hotel Solemar, let me start by saying the location is superb, both for the view of the sea and for the shops and restaurants. The hotel is understaffed however with staff being poorly trained in how to deal with the public ,with oje particularly over worked but polite ypung ladu manning the desk.the breakfast is of ppor quality
Séjour de 5 nuits en juillet 2020
Réponse de Aldo Presutti le 14 août 2020
Dear Customer. Thank you for your kind review. With reference to your observation, of a few workers I would like to remind you, that we have fixed two or three people at the reception, but for the Covid19 regulations the times unfortunately according to the safety regulations have lengthened. We are sorry for the inconvenience, but the safety of our guests is of prime importance. with cordiality Aldo Presutti

10/10 Excellent

Line

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice place.
Séjour de 4 nuits en octobre 2019

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel
Great hotel, not far from the main street. Good roof terrace, breakfast. Spa okay. Stayed here for five nights and can recommend it
Séjour de 3 nuits en septembre 2019

4/10 Médiocre

Art, Pennsylvania

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Our room smelled and the air conditioner did not work properly. Actually, it was cooler in our room with the sliding glass door open than using the air conditioner. The air conditioner was in pieces and duct taped. The desk staff and house keeping staff were very courteous and kind. The owner and/or manager never made eye contact or talked to us. He gave the impression that he could care less
Séjour de 3 nuits en septembre 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en septembre 2019

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points forts : Propreté et équipements
Location great, good spa facilities; misleading pictures and information about gym- no separate room and inadequate equipment; breakfast buffet trays were not regularly restocked during breakfast times
Séjour de 7 nuits en septembre 2019

10/10 Excellent

Marat

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Все отлично!
Все очень хорошо. С момента заселения и до момента отъезда наслаждались отдыхом. Месторасположение просто великолепное, все очень близко. Поравилась зона СПА. В общем, ни разу не пожалели, что приехали сюда.
Séjour de 11 nuits en septembre 2019

6/10 Satisfaisant

Lev

Les points faibles : Confort de la chambre
In the spa no water! No free towels! Good location
Séjour de 12 nuits en septembre 2019

10/10 Excellent

tamir

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2019

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Directly at beach and close to via roma, super central
Séjour de 2 nuits en août 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Accettabile la struttura anche se le camere piano terra e laterali al mare sono buie ed a ridosso della piscina; dovreste chiarire con l'Hotel alla prenotazione se le camere sono dal primo piano in su e con vista mare centrale e non laterale in modo che le persone siano consapevoli di cio' che vanno a prenotare; centro benessere bello ed ottime e professionali le estetiste anche se la direzione non e' all'altezza (la direttrice invadente ed insistente) ed i prezzi troppo elevati.
Séjour de 6 nuits en juillet 2019

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service
Séjour de 5 nuits en juillet 2019

10/10 Excellent

Gareth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great choice
Great location on the beach along. With. Swim pool and thermal spa. Staff very helpful, courteous and informative. Especially Marco and Emilia who made our stay very pleasurable. We had 2nd floor room with great view of the pool and the sea.
Séjour de 6 nuits en juillet 2019

2/10 Horrible

Voyageur vérifié

Séjour de 6 nuits en juillet 2019

8/10 Bien

Jiri

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Good hotel in Ischia
Location is perfect, close to the port and at the beach. The hotel has spa, pools and also breakfasts were very good. However, my impression was not so perfect. Firstly, there was a remote control on a wall but no air condition in a room. And there was no net againts insect in the window. So we were either struggling with heat or gnats during nights. Secondly, I like fitness, but one machine located in some corridor is not a fitness centre, in my view. Thirdly, I did not like opening hours of the pool, spa etc, because it was something like 9am to 8pm. And fourthly, room service sometimes forgot to change towels, soap etc. So, to sum up, the hotel is expensive, but relatively good (I believe the missing air condition was a problem of our room), but maybe more suitable for pensioners than for active young people
Séjour de 9 nuits en juin 2019

10/10 Excellent

Martin, Kokkedal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en juin 2019

8/10 Bien

Johannes P.H.

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en juin 2019

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Séjour de 2 nuits en mai 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mi è piaciuta la Strutture, l'accoglienza e il servizio in generale.
Séjour de 3 nuits en avril 2019

8/10 Bien

Voyageur vérifié

Séjour de 3 nuits en octobre 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
albergo molto confortevole e in una posizione ottima
Séjour de 2 nuits en septembre 2018

10/10 Excellent

Maria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en septembre 2018

6/10 Satisfaisant

Lou, Bristol UK

Les points forts : Propreté
Satisfactory hotel near beach
Hotel furniture is a bit dated and the colour scheme throughout is very white. The room was ok, though the TV was old and not working properly. It was also very small and high up on the wall! The bathroom needs urgent updating as the shower screen was broken and the toilet had limescale stains. The breakfast was very good with excellent choice, however, the bacon and scrambled eggs were stone cold also long queue for tea & coffee Staff were ok but not overly friendly. We arrived at the check-in end of the reception desk. The receptionist ignored us and dealt with other guests who came after us on check-out. This went on until I had to demand to be served next. Also we were asked to complete a registration form giving out credit card details. I told her I wasn't happy about this. She said it was hotel policy and in case guests left without paying. I told her that she had our passports and in any case we'd already paid Expedia. We had been staying at other hotels in Ischia and Naples and have never been asked to give CC details. Worried about what happens to these forms and how they are stored. Had I thought about it at the time I would have refused to give my details.
Séjour de 1 nuit en septembre 2018

10/10 Excellent

simone, pistoia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ottimo Albergo sul mare Personale gentile ed efficiente
Séjour de 3 nuits en septembre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
PIACEVOLE SOGGIORNO
Esperienza nel complesso positiva, un appunto all'accoglienza. Porre più cordialità e precisione al momento del check in indipendentemente che venga fatto da un cliente che ha prenotato tramite agenzia o che si presenta con una prenotazione on line.
Séjour de 4 nuits en septembre 2018

10/10 Excellent

giovanna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Benissimo!!!
Io e mia mamma siamo state al Solemar per quattro giorni e devo dire che siamo state felicemente sorprese dalla struttura, molto bella e provvista di ogni comfort, e in particolare modo dalla gentilezza dello staff, che ci ha fatto sentire come a casa! Grazie mille!!
Séjour de 4 nuits en août 2018
Réponse de Gaetano Terzuoli Customer Service le 31 août 2018
Replica pubblicata — 29 ago 2018 Gentile cliente La ringraziamo di cuore delle splendide parole dedicate all’Hotel Solemar Terme. Il nostro desiderio e di far trascorrere la vacanza nel miglior modo possibile e leggo dalle sue parole che reciprocamente abbiamo realizzato i nostri desideri. Colgo l’occasione per salutarla affettuosamente con l’augurio di annoverarla nuovamente presso la nostra struttura. Distinti saluti

10/10 Excellent

Evgeny

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 11 nuits en août 2018
Réponse de Gaetano Terzuoli Customer Service le 31 août 2018
Replica pubblicata — 29 ago 2018 Gentile cliente La ringraziamo di cuore della recensione dedicata all’Hotel Solemar Terme. Il nostro desiderio e di far trascorrere la vacanza nel miglior modo possibile e leggo dalle sue parole che reciprocamente abbiamo realizzato i nostri desideri. Colgo l’occasione per salutarla affettuosamente con l’augurio di annoverarla nuovamente presso la nostra struttura. Distinti saluti

10/10 Excellent

monicaleone, Montesarchio (BN)

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ottima struttura
ottima struttura, posizione strategica due passi dal mare e cinque passi dal centro,ottima colazione si trova di tutto e prodotti di prima qualità, personale gentile e disponibile, camere accoglienti e pulite,centro benessere bello accogliente ed organizzato bene, anche se lo abbiamo usato poco. Consigliato
Séjour de 3 nuits en juillet 2018
Réponse de Gaetano Terzuoli Customer Service le 31 août 2018
Replica pubblicata — 29 ago 2018 Gentile cliente La ringraziamo di cuore delle splendide parole dedicate all’Hotel Solemar Terme. Il nostro desiderio e di far trascorrere la vacanza nel miglior modo possibile e leggo dalle sue parole che reciprocamente abbiamo realizzato i nostri desideri. Colgo l’occasione per salutarla affettuosamente con l’augurio di annoverarla nuovamente presso la nostra struttura. Distinti saluti