Vue sur le complexe touristique

Avis sur Tommy Bahama Miramonte Resort & Spa

4 out of 5
Tommy Bahama Miramonte Resort & Spa
45000 Indian Wells Lane, Indian Wells, CA

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 248 avis sur 474." "
Note des voyageurs de 8 (Bien), d’après 80 avis sur 474." "
Note des voyageurs de 6 (Satisfaisant), d’après 54 avis sur 474." "
Note des voyageurs de 4 (Médiocre), d’après 49 avis sur 474." "
Note des voyageurs de 2 (Horrible), d’après 43 avis sur 474." "

8,6/10

Propreté

8,4/10

Personnel et service

8,0/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Gricela, Upland

Voyage en couple
There is never enough sitting in the pool area. This was the same issue a couple years ago. My husband had to share the same lounge chair with me. The food at the restaurant and pool was very good. We ran out of toilet paper and water in our room and it took about 2 hours to be brought up by housekeeping. We won't he staying here again.
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Boulos

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Very old furniture and dated materials not what you would expect from TB hotels
Séjour de 2 nuits en mars 2024
Réponse de Patrick Bardenett le 23 mai 2024
Hi Boulos,Thank you for choosing to stay with us and taking time to share your experience. We strive to create an exceptional experience for each and every guest and we are truly sorry that you experienced otherwise. Your feedback is appreciated as we continuously strive to enhance our guest experience. We hope to have the opportunity to welcome you back for an improved stay in the future.Sincerely,Patrick BardenettDirector of Rooms

8/10 Bien

Jane

The property was very nice. Staff were great! I would suggest having elevators for guests staying in the second floor
Séjour de 4 nuits en mai 2024
Réponse de Patrick Bardenett le 22 mai 2024
Hi Jane,Thank you for your recent stay at our Tommy Bahama Miramonte Resort & Spa. Your kind words about the staff are truly appreciated! We appreciate your comment about elevators, as we continually work to enhance the guest experience. We hope to have the pleasure of welcoming you back again soon.With gratitude,Patrick BardenettDirector of Rooms

10/10 Excellent

Sheryl

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Newly revamped. It was really a great stay. Going back in July. The restaurant is amazing as is the pool. The staff is top notch. If i were to nitpick for the sake of review; they are still in process of landscaping and because of that outside of rooms are lagging and a lot of dirt instead of rich desert plantings but hoping that is coming
Séjour de 2 nuits en avril 2024
Réponse de Patrick Bardenett le 21 mai 2024
Hi Sheryl,Thank you for the outstanding 5-star rating and your positive review about our resort. We are thrilled that you found our restaurant and pool amazing and our staff top-notch! We look forward to welcoming you back in July.With gratitude,Patrick BardenettDirector of Rooms

10/10 Excellent

ROMAN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Patrick Bardenett le 22 mai 2024
Hi ROMAN,Thank you for your recent stay and for your 5-star rating! It was our pleasure to have you as our guest. We appreciate your feedback and look forward to welcoming you back in the future.Many thanks,Patrick BardenettDirector of Rooms

10/10 Excellent

Nicole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Patrick Bardenett le 15 mai 2024
Hi Nicole,Thank you for the 5-star rating! Your feedback is truly appreciated. We enjoyed having you as our guest, and are looking forward to having you with us again in the future.Kind regards,Patrick BardenettDirector of Rooms

10/10 Excellent

victoria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Love the Tommy Bahama decor that was renovated in Nov. 2023! We will definitely come back again.
Séjour de 2 nuits en mai 2024
Réponse de Patrick Bardenett le 13 mai 2024
Dear victoria,We are so pleased to hear that you enjoyed your recent stay at Tommy Bahama Miramonte Resort & Spa. We really appreciate your feedback and enjoyed having you as our guest. We look forward to your next visit! Kind regards,Patrick BardenettDirector of Rooms

10/10 Excellent

Jane

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There is always a chill vibe here and the staff is so personable, especially Gina. Definitely nice to have the happy hour and an incredible breakfast! Rooms are spotless! One of the best hotels in the area!
Séjour de 1 nuit en mai 2024
Réponse de Patrick Bardenett le 13 mai 2024
Hi Jane,Thank you for your recent visit at Tommy Bahama Miramonte Resort & Spa. We love hearing the positive feedback for our chill vibe, breakfast, rooms and staff - especially Gina! Honored to be considered one of the best hotels in the area by you. Please come back and visit us again soon.With gratitude,Patrick BardenettDirector of Rooms

10/10 Excellent

Honoria, San Marino

Great ambience. Restaurant was fantastic.
Séjour de 1 nuit en mai 2024
Réponse de Patrick Bardenett le 10 mai 2024
Hi Honoria,Thank you for choosing Tommy Bahama Miramonte Resort & Spa. We are delighted that you enjoyed your stay and very much appreciate your positive comments about the resort ambiance and fantastic restaurant. We hope that you will come back and visit us again soon! Best Regards,Patrick BardenettDirector of Rooms

10/10 Excellent

Donna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Have stayed several times. We will be back!
Séjour de 5 nuits en mai 2024
Réponse de Patrick Bardenett le 10 mai 2024
Hi Donna,We are thrilled to have you back again at Tommy Bahama Miramonte Resort & Spa! Thank you for the 5-star rating. It was our pleasure to have you with us once again. We look forward to your next visit.Warmest regards,Patrick BardenettDirector of Rooms

8/10 Bien

Stephanie, Los Angeles

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Restaurant was terrific
Séjour de 4 nuits en avril 2024

10/10 Excellent

ROMAN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Patrick Bardenett le 6 mai 2024
Dear ROMAN,We love hearing that your recent stay with us at Tommy Bahama Miramonte was exceptional. Thank you for taking time to leave this review of your visit. We enjoyed having you as our guest, and we look forward to welcoming you back again soon.Many thanks,Patrick BardenettDirector of Rooms

10/10 Excellent

Odis, Blaine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff really made this stay special. Amazing service in the bar and restaurant.
Séjour de 2 nuits en avril 2024
Réponse de Patrick Bardenett le 3 mai 2024
Dear Odis,Thank you for your recent visit at Tommy Bahama Miramonte Resort & Spa. We love hearing that our staff made your stay special - especially in the bar and restaurant. We truly value your feedback. It was our pleasure to have you as our guest. Please come back and visit us again soon.Warm regards,Patrick BardenettDirector of Rooms

10/10 Excellent

Chelsie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great pool staff, clean hotel and love the tropical vibe.
Séjour de 4 nuits en avril 2024
Réponse de Patrick Bardenett le 1 mai 2024
Dear Chelsie,We love hearing that your recent stay with us at Tommy Bahama Miramonte was exceptional. Thank you for sharing your positive feedback about our great pool staff, clean hotel and tropical vibe. It was our pleasure to have you with us. Please come back soon and enjoy more of what makes Indian Wells so special.Many thanks,Patrick BardenettDirector of Rooms

10/10 Excellent

Eduardo

Séjour de 2 nuits en avril 2024
Réponse de Patrick Bardenett le 20 mai 2024
Hi Eduardo,Thank you for choosing to stay with us at Tommy Bahama Miramonte Resort & Spa. We appreciate your positive rating. It was our pleasure to have you as our guest. Please come back and visit us again soon.With gratitude,Patrick BardenettDirector of Rooms

6/10 Satisfaisant

Madeline

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed here for Coachella weekend 2. By the time we were looking to book our stay, there weren’t many options and this was one of two options that was convenient, affordable and of quality. I did have a incident, I accidentally cancelled my stay through experience thinking it was a different booking. I reached out within 5 minutes to try and resolve the mistake but they Tommy Bahama refused to rebook or refund me, even though we rebooked with them. Although it was a great stay, they are very strict with their policies and will not work with you.
Séjour de 3 nuits en avril 2024

10/10 Excellent

Kiumars

Séjour de 2 nuits en avril 2024
Réponse de Patrick Bardenett le 13 mai 2024
Dear Kiumars,Thank you for the 5-star rating! Your feedback is truly appreciated. It was a pleasure to have you as our guest. We look forward to welcoming you back for another exceptional experience.With gratitude,Patrick BardenettDirector of Rooms

10/10 Excellent

Marc

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Patrick Bardenett le 16 avr. 2024
Hi Marc,Thank you for choosing to stay with us at Tommy Bahama Miramonte Resort & Spa. We really appreciate your 5-star review. It was our pleasure to have you as our guest. Please come back and visit us again soon.With gratitude,Patrick BardenettDirector of Rooms

10/10 Excellent

Francine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Patrick Bardenett le 15 avr. 2024
Hi Francine,Thank you for your recent stay at Tommy Bahama Miramonte Resort & Spa. We are thrilled that your visit was 5-star! We enjoyed having you as our guest, and we look forward to welcoming you back again soon.Warm regards,Patrick BardenettDirector of Rooms

10/10 Excellent

Kevin

Séjour de 1 nuit en février 2024
Réponse de Patrick Bardenett le 12 avr. 2024
Dear Kevin,We love hearing that your recent stay with us at Tommy Bahama Miramonte was exceptional. Thank you for taking time to leave this review of your visit. It was our pleasure to have you with us. Please come back soon and enjoy more of what makes Indian Wells so special.Many thanks,Patrick BardenettDirector of Rooms

8/10 Bien

Leigh

Séjour de 3 nuits en mars 2024
Réponse de Patrick Bardenett le 29 avr. 2024
Dear Leigh,We are pleased that you enjoyed your recent stay with us at Tommy Bahama Miramonte. It was our pleasure to have you as our guest. We look forward to welcoming you back again soon. Kind regards,Patrick BardenettDirector of Rooms

6/10 Satisfaisant

Jennifer

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Restaurant service needs major improvement. We had dinner and breakfast 3 times and service was terrible. Prior to our recent stay, restaurant service was great. Rooms should have more towels on hand. Pool service was exceptional. Elvia, Angel and Albert provided excellent service.
Séjour de 2 nuits en avril 2024
Réponse de Patrick Bardenett le 12 avr. 2024
Dear Jennifer,Thank you for sharing your feedback with us, especially your compliments for Elvia, Angel and Albert! We apologize for the restaurant service issues you experienced during this most recent stay. Your comments are appreciated, and we will take steps to address these concerns. Guest satisfaction is our highest priority, and we look forward to welcoming you back for an even better stay.Kind regards,Patrick BardenettDirector of Rooms

2/10 Horrible

Timothy

Voyage en couple
Les points forts : Propreté
The one star is because the pool is too small and there are not enough lounge chairs. We stayed two nights and both days we could not get a lounge chair. The rooms are also terrible. There is no dresser, and no counter in the bathroom. The toilet is also in the middle of the floor which was extremely odd.
Séjour de 2 nuits en avril 2024

10/10 Excellent

claudia

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the staff.
Séjour de 2 nuits en avril 2024
Réponse de Patrick Bardenett le 11 avr. 2024
Dear claudia,Thank you for the positive rating and compliment for our staff! We appreciate your feedback. It was our pleasure to have you as our guest. We look forward to welcoming you back again in the future.Warm regards,Patrick BardenettDirector of Rooms

10/10 Excellent

Monica

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice upkeep, nice staff! Nice aesthetic!
Séjour de 2 nuits en avril 2024
Réponse de Patrick Bardenett le 11 avr. 2024
Dear Monica,Thank you for sharing your positive experience with us. We are thrilled that you had a great stay and enjoyed our staff and aesthetic. Your feedback means a lot to us. We look forward to welcoming you back on your next visit.With gratitude,Patrick BardenettDirector of Rooms

10/10 Excellent

CAMERON

Séjour de 1 nuit en mars 2024
Réponse de Patrick Bardenett le 15 avr. 2024
Hi CAMERON,Thank you for the 5-star rating! It was our pleasure to have you as our guest. We really appreciate your feedback and look forward to welcoming you back again soon. Kind regards,Patrick BardenettDirector of Rooms

8/10 Bien

Heidi

Les points forts : Propreté et personnel et service
.
Séjour de 3 nuits en mars 2024
Réponse de Patrick Bardenett le 11 avr. 2024
Dear Heidi,Wonderful to have you stay with us here at Tommy Bahama Miramonte. We appreciate your feedback. Please come back and visit us again soon.Warm regards,Patrick BardenettDirector of Rooms

2/10 Horrible

Launda

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Not clean and no customer service
Séjour de 2 nuits en mars 2024
Réponse de Patrick Bardenett le 11 avr. 2024
Dear Launda,I want to extend my sincerest apologies for the disappointing experience you had during your recent stay. We truly value your feedback, and we will use your comments to make meaningful improvements.We constantly strive to provide the best experience for our guests, and we hope you will give us another chance to exceed your expectations in the future.Sincerely,Patrick BardenettDirector of Rooms

8/10 Bien

Sonja, Sammamish

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Definitely did not look like the pictures. Still very outdated and the rooms were very moldy so allergies were not very good but the people and the staff and the restaurant was amazing.
Séjour de 2 nuits en mars 2024
Réponse de Senior Operations Manager le 30 mars 2024
Dear Ms. Sonja. We really appreciate your feedback. It was great to hear that our team members had made a positive impact on your stay. Take care and we hope you will return to see the changes we have in plan for the rooms. Best regards,Linh Nguyen

10/10 Excellent

Mauricio

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had an amazing stay, resort staff was always attentive and friendly from the minute we arrived. Yanelly at check in was a delightful, gave us such a sweet welcome.
Séjour de 2 nuits en mars 2024
Réponse de Senior Operations Manager le 30 mars 2024
Dear Mauricio,It brings joy to our heart that Yanelly was able to make a positive impact to your experience. Thank you for your feedback and we hope to welcome you back soon. Best regards,Linh Nguyen

6/10 Satisfaisant

Valejo, Las Vegas

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Amazing landscaping, beautiful property but old rooms with smelly carpet and lumpy old beds. Honestly not worth the high price.
Séjour de 2 nuits en mars 2024
Réponse de Patrick Bardenett le 12 avr. 2024
Dear Valejo,Thank you for your recent visit with us and for sharing that you enjoyed the amazing landscaping and beauty of the property. Your feedback regarding the room is also appreciated, and we apologize for the inconvenience you experienced. We are working to address these issues promptly. We hope to have the opportunity to welcome you back for a better experience in the future.Sincerely,Patrick BardenettDirector of Rooms

2/10 Horrible

Chandrasekar

Séjour de 2 nuits en mars 2024
Réponse de Stephen le 27 mars 2024
We're sorry to see that your stay was not to your satisfaction. If there is anything you'd like to discuss, please feel free to reach out.

10/10 Excellent

Gina

Voyage en couple
Beautiful grounds, really stunning and the main building and restaurant are just stunning! Love the pool, really one of the best in the valley -spacious, chill, and gorgeous! Ok that’s all the good stuff! Meh to weird stuff: great restaurant but no room service-rooms on the south side of the property are really oddly arranged-bed faces wall-TV faces windows and blank wall faces the view of the mountains?!? Bed had a lovely divot in-the middle-great for being cozy not so great for backs,sleep, relaxing 😎, bathroom tiny like a refurbished holiday inn-just some odd inconsistencies. We tried it out cause it was the cheapest this trip and really won’t be coming back-grand Hyatt and Ritz and do many boutique hotels have so much going for them that there is no need to lose sleep-literally for poor maintenance!
Séjour de 1 nuit en mars 2024
Réponse de Patrick Bardenett le 12 avr. 2024
Dear Gina,Wonderful to have you stay with us here at Tommy Bahama Miramonte. We are thrilled that you found the grounds, main building and restaurant stunning, and the pool one of the best in the valley! We deeply regret the disappointment you experienced with your room. Your feedback is truly appreciated and we are committed to addressing the issues. We hope to have the opportunity to welcome you back for an improved experience in the future.Warm regards,Patrick BardenettDirector of Rooms

8/10 Bien

Meredith

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Gorgeous property, the staff in restaurant needs better management and training. Disorganized
Séjour de 2 nuits en mars 2024
Réponse de Patrick Bardenett le 11 avr. 2024
Dear Meredith,We love that overall you had an enjoyable stay at our resort. We apologize for the restaurant inconveniences you faced during your stay. Your comments are noted, and we will take steps to review these concerns. Your input is instrumental in our continuous efforts to enhance the guest experience. We hope you will allow us another opportunity to exceed your expectations in the future.Kind regards,Patrick BardenettDirector of Rooms

8/10 Bien

Nicole

Les points forts : Propreté et personnel et service
The room was super clean and spacious. All good inside and very quiet. We just got a room with a view of orange cones and caution tape right outside our balcony. Kinda sucked for $800 night. It was the tennis tournament weekend so prices were gouged.
Séjour de 2 nuits en mars 2024
Réponse de Patrick Bardenett le 12 avr. 2024
Dear Nicole,It was our pleasure to have you as our guests. We really appreciate your feedback and are grateful you enjoyed your clean, spacious and very quiet room. My sincere apologies for the lack of view this time. We hope to welcome you back for another positive stay and better view next time.With gratitude,Patrick BardenettDirector of Rooms

8/10 Bien

Gordon

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was very convenient for the tennis center and ran a regular shuttle. Probably a premium weekend as the room rates are high for the quality provided
Séjour de 2 nuits en mars 2024
Réponse de Patrick Bardenett le 11 avr. 2024
Dear Gordon,We are thrilled to hear that you enjoyed your recent stay with us at Tommy Bahama Miramonte. We are grateful that you found our location and regular shuttle to be convenient. We enjoyed having you as our guest, and we look forward to welcoming you back again soon.With gratitude,Patrick BardenettDirector of Rooms

10/10 Excellent

Hessler

Séjour de 1 nuit en mars 2024
Réponse de Patrick Bardenett le 11 avr. 2024
Dear Hessler,We are delighted to hear that you enjoyed your stay at Tommy Bahama Miramonte. Thanks for taking the time to let us know about your visit. We look forward to having you with us again for another 5-star stay. Kind regards,Patrick BardenettDirector of Rooms

8/10 Bien

Minoo

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
We had a ground level room and the upper level guests were very noisy at late hours. The rooms are not properly insulated. Also, the facility charges for surface parking on top of resort fees which seems excessive
Séjour de 3 nuits en mars 2024
Réponse de Patrick Bardenett le 11 avr. 2024
Dear Minoo,Thank you for recent stay at Tommy Bahama Miramonte. Your feedback is truly appreciated and we apologize for the inconveniences you encountered. I want to assure you that enhancing guest satisfaction is our top priority. We look forward to the opportunity to welcome you back for a much-improved stay.Sincerely,Patrick BardenettDirector of Rooms

2/10 Horrible

Victoria

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This stay was absolutely horrible. I has to change my room three times, the service was very slow, the spa was very dirty.
Séjour de 1 nuit en mars 2024
Réponse de Patrick Bardenett le 11 avr. 2024
Dear Victoria,We are deeply sorry for the disappointing experience you had during your recent stay. Your feedback is crucial to us and we are committed to addressing the issues you encountered. I want to assure you that enhancing guest satisfaction is our top priority and we look forward to the opportunity to welcome you back for a much-improved stay.Sincerely,Patrick BardenettDirector of Rooms

6/10 Satisfaisant

robert

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
2 days in a row same issues with terrible service at the hotel restaurant , Understaffed ,poor service and most importantly offensive
Séjour de 1 nuit en mars 2024
Réponse de Patrick Bardenett le 11 avr. 2024
Dear robert,Thank you for your recent visit with us and for taking time to provide this feedback. We appreciate your input and we are committed to addressing the issues you encountered. We look forward to the opportunity to welcome you back for a much-improved stay.Sincerely,Patrick BardenettDirector of Rooms

10/10 Excellent

Yavuz

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The resort is great, much better than we expected. No construction left, all renovated. Great amenities under the lemon and olive trees. Posh restaurant, 2 outdoor pools, 2 hot tubs (one was not working), free bottles water in the room. Self parking is $17/day and toilet papers are the worst quality. Other than those, all great
Séjour de 5 nuits en mars 2024
Réponse de Patrick Bardenett le 11 avr. 2024
Dear Yavuz,Thank you for sharing your wonderful experience at Tommy Bahama Miramonte. We are thrilled that we could exceed your expectations and that you especially enjoyed the restaurant, pools, hot tubs, and other amenities. Your detailed feedback is truly appreciated. We look forward to welcoming you back for another great stay soon.With gratitude,Patrick BardenettDirector of Rooms

8/10 Bien

Paula

Séjour de 5 nuits en mars 2024
Réponse de Patrick Bardenett le 11 avr. 2024
Dear Paula,We are happy to hear that you enjoyed your recent stay with us at Tommy Bahama Miramonte. Thank you for taking the time to let us know about your visit. It was our pleasure to have you as our guest. Please come back and visit again soon. Kind regards,Patrick BardenettDirector of Rooms

10/10 Excellent

Candace

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024

10/10 Excellent

Dorothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en décembre 2023

10/10 Excellent

Stacey

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was excellent. Staff was very helpful and friendly and the location was perfect. Hotel bar was also very well staffed.
Séjour de 3 nuits en mars 2024
Réponse de Senior Operations Manager le 8 mars 2024
Dear Stacey, Thank you for your kind words. We are very happy that you enjoyed your stay with us. Safe travel and we hope to welcome you back soon!Best regards, Linh Nguyen

10/10 Excellent

Kimberly

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent experience
Séjour de 3 nuits en février 2024
Réponse de Senior Operations Manager le 8 mars 2024
Dear Kimberly, It was our absolute pleasure to make your stay enjoyable. Have a wonderful day and we hope to welcome you back soon. Best regards,

8/10 Bien

Linda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Highly recommend! Will return soon. 😀
Séjour de 2 nuits en février 2024

10/10 Excellent

Claudia

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Excellent staff
Séjour de 2 nuits en février 2024

10/10 Excellent

Tiffany, Garden Grove

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The renovations and updated hotel beds are fabulous It's always been a great Miramonte hotel, but the smell of citrus and relaxing vibes are great for couples, mothers weekends, and families who want downtime. (Splashing kids were not welcomed) The updated decor and subdued tropical feel makes for a fabulous getaway. The quaint spa and nice private pool is perfect for anyone wanting a tranquil and secret time for themselves. Drinks are AMAZING and the Grapefruit Basil restaurant is delicious. Just wish they would add a few more items to their dinner menu. And hopefully they will be able to bring in more bar and pool staff in the spring and summer to allow less lines of waiting on drinks and food when at the pool & spa. this is definitely going to be our families hotel and resort for future trips to Indian Wells. Extremely perfect place for my teenage daughters to enjoy time at the pool with their parents. We all were able to get every thing we needed from this lovely property.
Séjour de 1 nuit en février 2024

10/10 Excellent

sungmin, Los angeles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024