3 piscines extérieures, parasols de plage, chaises longues
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Avis sur TRS Ibiza Hotel - Adults Only +16

5 out of 5
TRS Ibiza Hotel - Adults Only +16
Carretera Cala Gracio, s/n, Sant Antoni de Portmany, Ibiza

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 84 avis sur 123." "
Note des voyageurs de 8 (Bien), d’après 21 avis sur 123." "
Note des voyageurs de 6 (Satisfaisant), d’après 9 avis sur 123." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 123." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 123." "

9,2/10

Propreté

9,0/10

Personnel et service

9,0/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 Bien

Mélanie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Un vrai bonheur avec une vue magnifique
Séjour de 8 nuits en mai 2024
Réponse de Thank you for your review le 21 mai 2024
Dear Mélanie,Thank you for your kind words! We are truly pleased to hear that you had a wonderful time with us at TRS Ibiza Hotel. We look forward to welcoming you back soon. Warmest regards, Patricia Ribas Hospitality Manager

10/10 Excellent

Julien

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tout est beau, la chambre, le hall, les piscines, la salle de sport, le spa, les différents restaurants et bars......et une vue a couper le souffle. Le personnel est là pour pallier à tous nos besoins. Vraiment un établissement magnifique
Séjour de 4 nuits en mai 2024
Réponse de Thank you for your review le 16 mai 2024
Dear Julien, Thank you for taking the time to share your feedback!We are delighted to read such wonderful comments regarding your time in TRS Ibiza and our lovely facilites. We hope to have the pleasure of welcoming you back soon.Warmest Regards, Patricia Ribas Hospitality Manager

8/10 Bien

Laurent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
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Séjour de 7 nuits en mai 2024
Réponse de Thank you for your review le 13 mai 2024
Dear Laurent,Thank you for your feedback!We are truly pleased to hear that you had a wonderful time with us at TRS Ibiza Hotel. We look forward to welcoming you back soon. Warmest regards, Patricia Ribas Hospitality Manager

8/10 Bien

Guillaume

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Très bon séjour, mais quelques points à améliorer
Établissement spacieux, bien placé et proche de la mer. Chambre spacieuse (signature level) et vue magnifique sur la mer. Steak house restaurant très bon et service très bien. Helios bon restaurant pour le midi avec un très beau cadre, mais service et accueil à améliorer. Restaurant buffet bon et varié mais sans plus. Signature level est un bon choix offrant des prestations supplémentaires, toutefois le personnel n'explique pas les avantages et n'est également pas attentif à la couleur du bracelet. Piscine du Signature level très bien et peu occupée, service peu proactif. Spa très beau mais bruyant car devant la route et pas d'intimité car vis-à-vis importantsur les chambres. Rooftop magnifique et beau couché de soleil au calme, mais service lent et pas attentif. Globalement service pas au niveau d'un 5 étoiles.
Séjour de 7 nuits en septembre 2023
Réponse de Hospitality Manager le 25 oct. 2023
Cher Guillame, Je tiens à sincèrement vous remercier pour le temps accordé à la rédaction de cet avis.Je suis enchanté de lire que vous ayez apprécié l'établissement et les chhambres. Nous sommes sincèrement désolés si le service n’a pas été à la hauteur de vos attentes. Nous accordons une grande attention aux retours de nos clients : soyez assurée que nous avons pris bonne note de votre déception et ce genre de situation ne se reproduira plus.Au plaisir de vous recevoir à nouveau.Cordialement,Simona Altamura

10/10 Excellent

Bryan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait
Top
Séjour de 6 nuits en août 2023
Réponse de Hospitality Manager le 29 août 2023
Cher M. Bryan,Je vous remercie très chaleureusement d'avoir pris le temps de partager votre sublime séjour et d'avoir souligné la qualité de notre hotel.Sachez que ce fut pour l'ensemble de nos équipes, un réel plaisir de vous accueillir lors de votre séjour !Cordialement,Simona Altamura

10/10 Excellent

Bryan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chambre et hôtel parfait
Chambre avec jaccuzi au top Service all inclusive parfait . En revanche à revoir sur certains services de chambres / et où propreté de la chambre
Séjour de 2 nuits en août 2023
Réponse de Hospitality Manager le 29 août 2023
Cher M. Bryan,Je tenais à vous remercier sincèrement pour vos compliments suite à votre séjour au TRS Ibiza Hotel.Aussi, Je vous remercie de nous avoir fait part de vos commentaires concernant la propreté de la chambre. Les remarques de nos clients nous aident à améliorer la qualité du service délivré et nous permettent de nous rendre compte des améliorations à faire.Nous sommes ravis d'avoir pu vous accueillir et espérons avoir la chance de vous recevoir de nouveau.Cordialement,Simona Altamura

10/10 Excellent

Loic

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Really great all inclusive 5 stars offer
Nice modern hotel with beautiful surroundings and garden. Pools are great whether you like festive atmosphere or a quieter arbor you’ll find what you need. Really great food (breakfast buffet, snacks by the pool, 2 in-house restaurants) and attentive staff. It has all the features of a 5 stars hotel; but reminds that it is a big hotel, lot of guests and an all inclusive offer meanings : you won’t find the charm of a boutique hotel. 2 points to make it even better: - menu on restaurants and snacks could be more diverse. After a week you starts eating the same food - cocktail and drinks are nice but more premium alcohol would be a plus ( it says premium ones are reserved for Signature level guests, but to the price you already pay, all guests should have access to premium alcohols, not cheap ones like Jim beam or San Jose)
Séjour de 7 nuits en août 2023
Réponse de Hospitality Manager le 24 août 2023
Dear Mr. Loic,Thank you for sharing your feedback. We appreciate the positive aspects you have highlighted, such as our excellent staff and amazing dining options. Regarding your suggestions, we note your comments and are gratefull for them. Your insights are valuable, and we are always looking for ways to improve our guest experience.Once again, we appreciate the time you took to leave this review and we hope to welcome you back to TRS Ibiza Hotel in future to show our improvements.Warmest regards,Simona Altamura

10/10 Excellent

Laura

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beau, belles piscines, plages à proximité, repas excellents. Musique un peu forte.
Séjour de 4 nuits en octobre 2022
Réponse de Hospitality Manager le 4 août 2023
Chère Mme. Laura,Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience au sein de TRS Ibiza Hotel.Nous sommes ravis de savoir que vous avez passé un excellent séjour et que vous avez apprécié nos installations et services.C'est un honneur pour nous de savoir que vous avez trouvé notre hôtel de qualité.Nous nous efforçons toujours de fournir un service amical et attentif pour garantir le confort de nos clients.Cordialement,Simona Altamura

10/10 Excellent

CHRISTINE

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le top. Le tout compris. Tout le personnel est aux petits soins. Tout est parfait. Tout est organisé pour qu’on ne se soucie de rien. Un hôtel idéal pour passer de vraies vacances. Note spéciale pour la restauration, tout simplement un délice pour les papilles et les cocktails divins.
Séjour de 4 nuits en août 2022
Réponse de Carmen Pérez Hospitality Manager le 17 sept. 2022
Cher Mme. Pavard,Nous n'avons pas de mots pour des commentaires aussi merveilleux et des mots si gentils. Nous sommes heureux que tous les aspects de votre séjour aient été satisfaisants et que vous ayez gardé un excellent souvenir de vos vacances à TRS Ibiza.Bien cordialement,

10/10 Excellent

Patrick

Séjour de 6 nuits en août 2022

10/10 Excellent

Cedric

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tout était parfait 👍
Séjour de 5 nuits en août 2022
Réponse de Carmen Pérez Hospitality Manager le 30 août 2022
Cher M. Dufour,Je vous remercie d’avoir pris le temps de partager avec nous votre expérience au sein du TRS Ibiza Hotel. Je suis ravie de recevoir des commentaires et des notes aussi positives, ce qui reflète que votre séjour a été à la hauteur de vos espérances.Merci de choisir TRS Ibiza Hotel pour votre séjour en Ibiza. Bien cordialement,

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nickel
Parfait. Personnel au top surtout Soufiane au restaurant Caprichio et Diego a la piscine. Je recommande. Bonne qualité du restaurant. Allez y. Juste climatisation un peu faible.
Séjour de 4 nuits en juillet 2022
Réponse de Carmen Pérez Hospitality Manager le 8 août 2022
Cher M. El Hamdaoui, Nous sommes heureux de savoir que vous avez apprécié TRS Ibiza et merci de partager votre opinion avec nous. Nous transmettrons votre retour à nos collègues Diego et Soufiane qui seront ravis de l'entendre. Sincères salutations,

10/10 Excellent

Aminat

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The food was amazing. The staff was great and polite. The drinks could have been a bit stronger but they were great.
Séjour de 6 nuits en mai 2024
Réponse de Thank you for your review le 27 mai 2024
Dear Aminat, Thank you for your kind message and for taking the time to share your feedback of your stay with us! We are very pleased to read that you enjoyed our lovely staff, our restaurants and facilities. On the other hand, we will take note of your suggestions, as there is always room for improvement. We hope to have the pleasure of welcoming you back in the near future. Warmest Regards, Patricia Ribas Hospitality Manager

8/10 Bien

Thandile

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mai 2024
Réponse de Thank you for your review le 27 mai 2024
Dear Thandile, Thank you for your feedback!We are delighted that you enjoyed your holiday with us in TRS IBIZA!We look forward to welcoming you back soon. Warmest regards, Patricia Ribas Hospitality Manager

10/10 Excellent

Stroma

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely everything was wonderful. Beautiful hotel and staff were friendly and service was flawless!
Séjour de 3 nuits en mai 2024
Réponse de Thank you for your review le 27 mai 2024
Dear Stroma, Thank you for your kind words! We are truly pleased to hear that you had a lovely time with us at TRS Ibiza Hotel. We are delighted that you acknowledged our friendly staff.We look forward to welcoming you back soon. Warmest regards, Patricia Ribas Hospitality Manager

6/10 Satisfaisant

shakeema

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Communication with the staff was the worst! I had to go to the reception desk soooooo many times for issues and more then once for the same thing! Butler service is pointless because after 3 days trying to get confirmed for one of the 2 reservation dinning options she books me the one that I didn’t want and when I went down there it wasn’t confirmed! We just left the hotel to eat out downtown! The only thing that saved this hotel fe getting a complete zero in my book was SOME of the bartenders MARCO, MISHA,SANDRA,ANNA, And one more but forgot his name every one didn’t acknowledge us when we sat at the bar would tend to other people of other races or pretend to be busy! Would not stay here again!
Séjour de 4 nuits en mai 2024
Réponse de Thank you for your review le 21 mai 2024
Dear Shakeema, Thank you for taking the time to share your feedback. We are very sorry to read that some issues affected your stay with us. Believe us, our priority is to respond to all comments or suggestions and we take note of your comments to prevent this type of situation in the future. We look forward to welcoming you again to soon. Warmest regards, Patricia Ribas Hospitality Manager

10/10 Excellent

Kemesha

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Beauty environment ,great service, friendly people , staff Went above and beyond to make us comfortable .
Séjour de 4 nuits en mai 2024
Réponse de Thank you for your review le 21 mai 2024
Dear Kemesha, Thank you for your kind words! We are truly pleased to hear that you had a lovely time with us at TRS Ibiza Hotel and that they made you feel at home! We look forward to welcoming you back soon. Warmest regards, Patricia Ribas Hospitality Manager

8/10 Bien

Kathryn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely hotel with great variety of services. Staff helpful and pleasant.
Séjour de 5 nuits en mai 2024
Réponse de Thank you for your review le 21 mai 2024
Dear Kathryn,Thank you for taking the time to share your feedback of your recent stay in TRS Ibiza. We are delighted to read such wonderful comments regarding your time here. Especilly about our lovely staff and our facilities. We hope to have the pleasure of welcoming you back in the near future. Warmest Regards, Patricia Ribas Hospitality Manager

6/10 Satisfaisant

Amir

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
This hotel is great. Good views and good beds to sleep on. Rooms are also very beautiful. However, I am Very Disappointed in the service. This is supposed to be all inclusive hotel and when you ask for drinks, it sometimes takes them 20-30 minutes to get them or they forget. That is. It acceptable for a 5 star hotel. They need to improve the service a lot more.
Séjour de 2 nuits en mai 2024
Réponse de Thank you for your review le 21 mai 2024
Dear Amir, First of all, thank you for taking the time to review your stay at TRS Ibiza Hotel. We were pleased to read that you enjoyed your experience at our hotel. Thank you for acknowledging our amazing views and lovely rooms. At the same time,we are very sorry that the hotel did not meet all of your expectations regarding the time you waited at the Bar. We sincerely hope that this isolated incident will not deter you from considering a return to our beautiful property. We hope that your travel plans bring you back to the hotel in the near future. Warmest Regards, Patricia Ribas Hospitality Manager

8/10 Bien

Claudia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Thank you for your review le 21 mai 2024
Dear Claudia, Thank you for taking the time to share your feedback of your recent stay with us. We are delighted that you had a lovely time in TRS Ibiza. We hope to have the pleasure of welcoming you back in the near future. Warmest Regards, Patricia Ribas Hospitality Manager

8/10 Bien

Lataijah

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean!
Séjour de 4 nuits en mai 2024
Réponse de Thank you for your review le 16 mai 2024
Dear Lataijah, Thank you for your kind words! We are truly pleased to hear that you had a wonderful time with us at TRS Ibiza Hotel. We look forward to welcoming you back soon! Warmest regards, Patricia Ribas Hospitality Manager

10/10 Excellent

Ashley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Would come back again! If you need help booking excursions be sure to speak with Carla!!! She’s the best
Séjour de 6 nuits en mai 2024
Réponse de Thank you for your review le 13 mai 2024
Dear Ashley,Thank you for taking the time to share your feedback of your recent stay with us. We are really delighted to read such wonderful comments regarding your time in TRS Ibiza! I will share your comments with the rest of the team.We hope to have the pleasure of welcoming you back in the near future. Warmest Regards, Patricia Ribas Hospitality Manager

4/10 Médiocre

Bonnie

Les points forts : Personnel et service
Les points faibles : Équipements
Used open coke can from previous guest in room upon check in. Lots of missing pool lounger cushions( >30). This makes it difficult to relax when guest are having to fight over them. Food was below average, even at the reservation restaurants. Drinks were decent but the poolside drink service was often disorganized and slow. Spa was very overpriced for the services offered. The only thing I really enjoyed was the proximity to town which makes it easy to go exploring (I went scuba diving). After my poor mid-trip review, management did implement positive changes but it was a little too late into my vacation for it to make an impact for me. Overall, one of my least favorite resorts I’ve stayed at. Would not recommend.
Séjour de 6 nuits en mai 2024
Réponse de Thank you for your review le 13 mai 2024
Dear Bonnie, Following your recent stay here at TRS Ibiza Hotel, I would like to thank you for taking the time to share your feedback. It is our priority to ensure that we always provide our guests with the highest standards of service. We are very sorry to read that some issues affected your stay with us. Ishare your complaint with the rest of the management and I will check what occured during your stay. We look forward to welcoming you again soon.Warmest regards, Patricia RibasHospitality Manager

4/10 Médiocre

Dennis

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Zimmer ansich sch
Séjour de 5 nuits en avril 2024
Réponse de Thank you for your review le 13 mai 2024
Dear Dennis,Following your recent stay here at TRS Ibiza Hotel, I would like to thank you for taking the time to share your feedback. We are very sorry to read that some issues affected your stay with us. Believe us, our priority is to respond to all comments or suggestions and we take note of your comments to prevent this type of situation in the future. We look forward to welcoming you again to soon.Warmest regards, Patricia RibasHospitality Manager

10/10 Excellent

Christian, Garmisch Partenkirchen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alles bestens
Séjour de 3 nuits en avril 2024
Réponse de Thank you for your review le 1 mai 2024
Dear Mr. Christian,Thank you for taking time to share your experience. We are delighted that you enjoyed your stay with us.We truly hope to welcome you back soon again! Warmest regards, Patricia Ribas Hospitality Manager TRS Ibiza Hotel

10/10 Excellent

Louise Jane

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en septembre 2023
Réponse de Hospitality Manager le 17 nov. 2023
Dear Louise Jane,Thank you very much for choosing TRS Ibiza Hotel.We are glad you had a great stay and hope to be able to welcome you back again soon.Warmest Regards,Simona Altamura

10/10 Excellent

michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
good service,very clean ,wonderful staff
Séjour de 2 nuits en octobre 2023
Réponse de Hospitality Manager le 2 nov. 2023
Dear Michael,Thank you very much for taking the time to review your stay at TRS Ibiza Hotel.It is great to hear that you had such a positive experience at our hotel and that you enjoyed the service, the cleanliness, and the friendly staff. I was delighted to read about how much you enjoyed your experience at our hotel. We hope to welcome you back soon to create another memorable experience for you.Warmest regards,Simona Altamura

10/10 Excellent

Stefani

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Booked here last minute after a traumatic experience. Was able to take the first full breath of air in almost two weeks. We appreciated the staff, the amenities and the beauty of the property more than we can say.
Séjour de 2 nuits en octobre 2023
Réponse de Hospitality Manager le 25 oct. 2023
Dear Stefani,Thank you so much for sharing this review. I am glad that you enjoyed our newly refurbished hotel a lot, as well as our amazing staff. Thank you once again for sharing your experience and we cannot wait to welcome you back again very soon!Warmest Regards,Simona Altamura

10/10 Excellent

Rakesh

Séjour de 3 nuits en octobre 2023
Réponse de Ana Castro le 15 nov. 2023
Dear Mr. RakeshThank you very much for letting us know your opinion of our hotel on your last stay with us. It is a pleasure to see you have enjoyed our services and facilities and receive such positive feedback. We look forward to receiving you again in the near futureAttentively

8/10 Bien

Denica

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en octobre 2023
Réponse de Ana Castro le 15 nov. 2023
Thank you very much for letting us know your opinion of our hotel on your last stay with us. It is a pleasure to see you have enjoyed our services and facilities. We look forward to receiving you again in the near futureBest Regards

10/10 Excellent

Natalia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved our stay here.
Réponse de Hospitality Manager le 19 oct. 2023
Dear Natalia,Many thanks for taking some of your valuable time to leave feedback about TRS Ibiza Hotel. I am pleased to read your lovely comments about how much you enjoyed your experience at our hotel.We are looking forward to welcoming you back to the hotel soon to create another memorable experience for you.Warmest Regards,Simona Altamura

10/10 Excellent

Anja

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastisches Essen und unglaublich freundliche Kellner mit hervorragendem Service. Die Betten waren sehr bequem, der Ausblick zum Meer hervorragend. Was nicht akzeptabel war, war das Beharren der Rezeption auf eine Zimmerübergabe erst ab 15 Uhr. Zimmer waren definitiv fertig und es gab keinen Grund, den Gast verschwitzt rumsitzen zu lassen. Außerden wird vorher nach der Ankunftszeit gefragt - wieso fragt man sich da.
Séjour de 5 nuits en octobre 2023
Réponse de Hospitality Manager le 19 oct. 2023
Dear Anja,Thank you very much for your lovely review of TRS Ibiza Hotel. We are delighted to read that your experience at was memorable. Many thanks for acknowledging our great food selection, service and rooms. I look forward to sharing your kind comments with the entire team. I know everybody will be incredibly proud.We hope to welcome you back soon to create another memorable experience for you.Kind regards,Simona Altamura

10/10 Excellent

Natalia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a wonderful place for a romantic getaway. It is quiet, some music by the pools but you're on the opposite side of the island from the main clubbing area. At least it seemed that way. We just stayed in the resort and enjoyed all it had to offer. Even did the couples massage which is a great value. Great staff, the butler service was excellent and all the restaurants were delicious. We'll be back.
Séjour de 3 nuits en octobre 2023
Réponse de Hospitality Manager le 19 oct. 2023
Dear Natalia,Thank you very much for taking the time to review your stay at TRS Ibiza Hotel. I was delighted to read about how much you enjoyed your romantic getaway at our hotel. We hope to welcome you back soon to create another memorable experience for you.Kind regards,Simona Altamura

10/10 Excellent

Ralph

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Incredible attentive staff, live entertaining each night of the week and awesome food choices. Some familiar for Americans and some exotic and upscale for all! Pool areas were amazing with plenty of seating daily. Very nice property with nice views in all directions.
Séjour de 7 nuits en octobre 2023
Réponse de Hospitality Manager le 19 oct. 2023
Dear Ralph,Thank you very much for your lovely review. I was delighted to read that you had an incredible experience at TRS Ibiza Hotel. Many thanks for acknowledging our great staff and the views. I look forward to sharing your kind comments with the entire team. I know everybody will be incredibly proud. We hope to welcome you back soon to create another memorable experience for you.Kind regards,Simona Altamura

10/10 Excellent

REINALDO

Séjour de 2 nuits en septembre 2023
Réponse de Hospitality Manager le 19 oct. 2023
Dear Reinaldo,Thank you very much for your generous rating. We look forward to hosting you again.Kind regards,Simona Altamura

10/10 Excellent

Vanessa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was nicr
Séjour de 3 nuits en octobre 2023
Réponse de Hospitality Manager le 19 oct. 2023
Dear Vanessa,Thank you very much for taking the time to review your stay at TRS Ibiza Hotel. We hope to welcome you back soon to create another memorable experience for you.Warmest Regards,Simona Altamura

10/10 Excellent

Muhammad

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing property, highly recommend!
Séjour de 4 nuits en octobre 2023
Réponse de Hospitality Manager le 10 oct. 2023
Dear Muhammad,Thank you for sharing your excellent review and for awarding us 5 stars. We are delighted to hear you enjoyed all aspect of your stay with us. Thank you for kind compliments and for recommending us. Your positive evaluation is greatly appreciated and we look forward to welcoming you back to our hotel in the not too distant future.Warmest regards, Simona Altamura

8/10 Bien

David

Les points forts : Propreté et personnel et service
Séjour de 5 nuits en septembre 2023
Réponse de Hospitality Manager le 27 sept. 2023
Dear David,Thank you for taking the time to share your rating about your recent experience at TRS Ibiza Hotel. It was a pleasure hosting you, and we look forward to welcoming you again.Warmest regards,Simona Altamura

10/10 Excellent

J

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Butler staff was fantastic
Séjour de 4 nuits en septembre 2023
Réponse de Hospitality Manager le 26 sept. 2023
Dear J,Thank your review and for mentioning the Butlers Staff! It is always exciting to know that we exceeded our guest's expectations. We are glad you enjoyed so much about your time with us. It was a pleasure hosting you and we hope to see you again soon.Warmest Regards,Simona Altamura

10/10 Excellent

Lina, Queens

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved my stay and would come back as well as recommend staying at TRS. Food, rooms, service, pools and spa were beyond excellent.
Séjour de 5 nuits en septembre 2023
Réponse de Hospitality Manager le 26 sept. 2023
Dear Ms. Lina,Thank you for choosing TRS Ibiza Hotel and for the kind review. We are so glad our establishment was perfect for your visit! We also appreciate you mentioning our attentive and thoughtful service and great facilities. We hope to welcome you again soon.Warmest Regards,Simona Altamura

10/10 Excellent

Elliot

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Unbelievable hotel with amazing food, drinks and service! Allowed us to check-in 3hrs early (without even batting an eyelid), with full access to food and drinks! Cannot recommend this place highly enough!
Séjour de 3 nuits en août 2023
Réponse de Hospitality Manager le 26 sept. 2023
Dear Elliot,Thank you for choosing us for your visit to Ibiza. It is always exciting to know that we exceeded our guest's expectations. We are glad you enjoyed so much about your time with us. We especially appreciate you for mentioning our outstanding service and food and drinks selection. We hope to welcome you to TRS Ibiza Hotel again soon.Warmest regards,Simona Altamura

10/10 Excellent

Maikel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One of the best hotels in Ibiza
Very classy hotel and food is great
Séjour de 1 nuit en septembre 2023
Réponse de Hospitality Manager le 20 sept. 2023
Dear Mr. Maikel,Many thanks for taking some of your valuable time to leave feedback about TRS Ibiza Hotel. We truly appreciate your comments about how much you enjoyed the time spent in our property. I was also delighted to hear that you liked our establishment and service that you and our great food selection. I look forward to sharing your kind comments with the entire team. I know everybody will be incredibly proud. We are looking forward to welcoming you back to the hotel soon to create another memorable experience for you.Warmest Regards,Simona Altamura

10/10 Excellent

Dennis P

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Outstanding staff. Very clean hotel. Pool is nice, beach is cool but nothing beats the gravity area on the roof. Infinity pool and lounge chairs during the day and great bar/entertainment at night. Would return just to hang out on the roof.
Séjour de 3 nuits en septembre 2023
Réponse de Hospitality Manager le 20 sept. 2023
Dear Dennis,Thank you very much for taking the time to review your stay at TRS Ibiza Hotel. It is a pleasure to read about how much you enjoyed your visit at our hotel. Thank you for acknowledging our "outstanding staff''. I look forward to sharing your kind comments with the entire team. They will be thrilled. We hope to welcome you back soon to create another incredible experience for you.Warmest Regards,Simona Altamura

2/10 Horrible

Rebecca

Les points faibles : Propreté
Séjour de 5 nuits en septembre 2023
Réponse de Hospitality Manager le 20 sept. 2023
Dear Ms. Rebecca,Thank you very much for taking the time to rate your stay. I was dismayed to read that you were not entirely satisfied with your experience. I am sorry that we did not meet your expectations fully and I hope you will give us another opportunity in the near future.Warmest Regards,Simona Altamura

10/10 Excellent

Rachel

Voyage en couple
Les points forts : Équipements
Great hotel
Séjour de 3 nuits en septembre 2023
Réponse de Hospitality Manager le 18 sept. 2023
Dear Ms. Rachel,Thank you so much for the lovely feedback! It is great to hear you enjoyed your stay at the TRS Ibiza Hotel.We hope to welcome you back very soon.Warmest Regards,Simona Altamura

10/10 Excellent

Christer

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2023
Réponse de Hospitality Manager le 18 sept. 2023
Dear Christer,Thank you so much for taking the time to leave us your wonderful feedback. We are delighted to hear you had a great stay with us.I hope to welcome you back to TRS Ibiza Hotel in the near future!Simona Altamura

10/10 Excellent

Raffael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super Hotel mit schönen und modernen Zimmern, sehr leckeres Essen und absolut freundliche Angestellte.
Séjour de 10 nuits en septembre 2023
Réponse de Hospitality Manager le 15 sept. 2023
Dear Mr. Raffael,Thank you very much for choosing TRS Ibiza Hotel and for your lovely review.We are so glad to hear that you appreciated our beautiful rooms. excellent gastronomic offer and amazing staff.We look forward to hosting you again.Warmest regards,Simona Altamura

10/10 Excellent

Eleanor

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing hotel - we didn’t want to leave! The standard of the food was the best we’ve ever had at an all inclusive resort, along with the choice of drinks on offer to non-signature level guests like us. The staff were all super friendly and we enjoyed the daytime atmosphere at the main pool. Would visit again!
Séjour de 7 nuits en septembre 2023
Réponse de Hospitality Manager le 12 sept. 2023
Dear Ms. Eleanor,Thank you very much for taking the time to review your stay at TRS Ibiza Hotel. I was delighted to read about how much you enjoyed your experience at our hotel. We hope to welcome you back soon to create another memorable experience for you. Warmest Regards,Simona Altamura

10/10 Excellent

Daniele

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super !!!
Séjour de 7 nuits en septembre 2023
Réponse de Hospitality Manager le 8 sept. 2023
Dear Daniele,We appreciate the time you took to share your comments with other travelers regarding your stay at TRS Ibiza Hotel. We are glad you enjoyed your visit and had a delightful experience.We all look forward to your return visit!Warmest Regards,Simona Altamura

8/10 Bien

Andy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We booked for three nights at the end of August and had a signature level suite. The room was fantastic, had two balconies, a wonderfully comfortable bed, the best mattress Ive ever slept on. The shower was great as was the bath that had a stunning view of the sunset every day. The staff were always helpful, friendly and polite, expecially the reception staff and the butlers on the 5th floor. The gravity bar on the top floor was great and there were always beds available for sun bathing. The drinks were great too and it was so easy to stay up there all day in the shade drinking mojitos. The only negative for me was the food. Its definitely not five stars. The buffet restaurant was ok and had a wide variety of food but Ive been to much better places and had much better quality food. We went to the Mediterranean restaurant one night but it was a bit pretentious and again the food was average. Its also worth noting that the portion sizes were so small we asked for another course and were told that the kitchen had closed at 10.30. we ended up having to order room service because we were so hungry. This was an extra 200 euros with a bottle of wine. Overall its a great place to stay but dont expect too much of the food.
Réponse de Hospitality Manager le 6 sept. 2023
Dear Andy,We greatly appreciate you taking the time to provide us with your feedback from your recent stay with us.We are very sorry to hear that one of our restaurants was not to your expectation and that your overall experience was not the greatest.On the othe hand, we are so happy to know that you found our place great.Again thank you for your feedback and we do hope to welcome you again soon.Warmest regards,Simona Altamura