Our experience was mostly good. The air conditioning was a little difficult to manage. We followed the suggestions and still the lower level was like a refrigerator. The instructions on the TVs throughout were very confusing. The TV on the lower living room area was the only one that made sense. Also, the trash removal instructions were beyond confusing. The instructions need to pertain to only that property, not for every possible property in the area. However, even with these snags, we had a great stay!!! Overall a great property but would suggest they address a few negative issues.