Everything about this listing is misleading. From the inaccurate location to generous photos, we felt duped.
Our largest complaint was that the location was NOT actually in City Center. Both the map and description lead travelers to believe it is located in City Center and a “1 min walk” from the shops, which is why we chose this listing. It is actually located north of I-10 and west of the tollway, which would mean you’d need to cross major highways to walk there.
Upon arrival, we were disheartened by the amount of damage in the unit, the smell of cheap air fresheners and left over trash. As for safety, the gates to the community remained broken/open for the entire duration of our stay and we never received the garage opener to our unit as requested.
It is clearly located in a community that does not allow short term rentals, given the amount of messages we received to never contact the leasing office and only communicate with the property managers. They asked us to text them off of the VRBO platform when we reported damages, which seemed unprofessional. However, the property manager, Nicole, was extremely responsive for any questions. But again, that was probably to avoid tenants contacting the main office.
If you are looking for a townhome to comfortably rest your head while visiting Houston,
I’d recommend looking elsewhere. We will not be back.