Hôtel près de Horton Park Children's Farm (Epsom)

« Tout était parfait, le personnel charmant, la chambre très propre, grande, confortable et pratique, le petit-déjeuner super avec la surprise de découvrir qu'il est gratuit pour mes 2 enfants. Nous y reviendrons avec plaisir »

« Ground floor carpet to room was filthy. Carpet in room looked stained. Bathroom shabby. Only one bedside table with edging coming off. Kettle still had water in it from before (but, was fill-sized). Sheets clean, mattress protector used, but didn't dare use a black light on mattress. Bed was well worn but comfy enough. EASY QUICK WINS FOR IMPROVEMENT (1) steam clean or wash carpet (2) create a snag list for minor repairs and get a handyman/woman in for a couple of days (3) Put a mattress...

« Everything is OK, but I noticed there is no bottles of water. It must be with the coffee machine thanks. »

« free parking on the spot; warm and cosy (but no ac, wouldn´t risk it in the summer, even a British one). Floors skeak a lot and there is no elevator. windowsn are to thin especially if you are staying on the street side. »

« Beautiful room, comfortable bed, big size compared to most accommodations. Responsive customer service, but miscommunication with the information provided by Expedia and the property. No room cleaning and change of bedding. The common area wasn't very clean either, but they always provided coffee, tea, milk and cereal. Silence most of the time, I had a long stay and only one day there was a problem with a smoker. The management solved the issue promptly and safely. »

« No Parking close by to drop off luggage. Treacherous, steep downhill path through a park to take several heavy suitcases. Incredibly poor communication from the property, who in the first instance did not respond for over a week to our request for an early check in. e repeatedly asked host for check in details,and we eventually got them on the day of check in only 15 minutes before scheduled (normal) check in time, at which time we were already at the weddding of my daughter, having travelled...

« Rien a redire sur l hotel, personnel sympathique et souriant, la chambre etait propre, le secteur de l hotel etait bien et calme. Petit dejeuner copieux, pour tout les gouts et succulents »

« The room was dirty, the room smelt my colleague who stayed the night could not sleep at all. We have been issued a refund however both deposit and the money has not been refunded. »

« Clean room and had everything needed. Good value for money »