I had to contact the company to get checked in. I was told the check in info was emailed to me, but I never found it. It was easy to do once we had the info. The location of the rental was very nice. The view from the lanai was magical. The issues I have, are that the title of the listing states “brand new”. The kitchen and bath had been updated, but there were very glaring problem areas. The completely tile floor had black to muddy looking grout lines in all of the high traffic areas and a light tan where it still looked clean. I’m sorry, but black grout all over the entire apartment is not clean. The outside walls of the apartment were mostly floor to ceiling windows. Well, the vertical blinds looked like they were original to the building. I tried to open some and they just did not budge. The main ones for the lanai worked, but were still gross. The shower looks like it was recently updated but with no exhaust besides a window in the shower, it looked terrible. If you ignored the plethora of gross vertical blinds, the grout on almost the entire floor, and shower floor, then it’s a great place. If that bothers you, then I would find a different place. I managed but it was constantly on my mind while at the apartment. Also, the air conditioners worked great, but they were located in annoying locations. One ac unit blows directly on your face in bed in the bedroom. We were able to block this with a suitcase. The one in the living room blew on you while on the couch. We tried to contact the company the night before checkout for an hour delayed checkout and didn’t receive an answer. We emailed at 8:30pm the day before. We called half a dozen times in the morning starting at 8 am and didn’t get an answer to our question until 5 minutes before check out, that the answer was, “no”. It being no would have been fine if they actually returned our call in a reasonable time.
