Vind je ideale hotel in Holyoke

'Stayed one night and had already paid through Expedia, got a charge on my card for the room, have called 3 times and they told me they were going to refund my money, this has been over a week and still waiting, this will be the only time I will stay at this hotel.'

'The staff was great, hotel great but ice machine was empty at 6am. However they gave us a small amount for our room ice bucket from their freezer which was nice and no coffee was available at 8:30 am. Friendly suggestions stronger coffee provided all day and make sure ice machine working especially on big event weekends. Associate Randy who was working 3p to 11p was awesome! He took the time to see if we needed assistance and was very cheerful. We had a great stay!'

'We stay here often. We love everyone there💜'

'Cozy retro room. Staff was great and very informative.'

'The restaurant is closed and to check in you need to call a number and they will drive over. The price was $5 per night more than the quote on Expedia. Still very cheap, and she apologized saying she had tried to get Expedia to change it many times. The room looked superficially clean but very outdated with ragged comforters and blankets. Dead bugs were everywhere that they didn’t hit with a vacuum including the bedding on one of the beds. The toilet leaked and the shower was very slow draining....