Vind je ideale hotel in Highland Springs

'Mediocre for price '

'Breakfast was good. Potatoes weren’t hot but there was plenty of other food to eat. Frankie, Portia and Terrance were all super helpful. They were always busy cleaning or doing something. Kudos on such great workers. It’s definitely a hotel we’d stay at again. '

'The only good about this property was Megan, she was very nice. The room wasn’t well clean, there were hairs on the bathroom shower, it’s an old place that haven’t had a renovation in a long time. The photos on the app aren’t nothing like the place. '

'Clean room, very kind staff. AC and plumbing wet'

'I love the TRU by Hilton chain! The hotels are fresh and looking modern and young. They’re clean and are also focused on younger people who do remote working. I always book a hotel from that chain and the one in Ashland was no exception. Breakfast is typically US, so not the best but super bad either.'

'Property was clean and had comfortable beds'

'Nice place, recently renovated, rooms were in good condition. Staff were mixed between good and bad. Whoever manages this place likely needs to spend more time with the staff. Front desk specifically. Elevators were terrible. At one point both were out, used the stairs, not a big deal, but annoying they know it’s a problem and just live with it. The staff mentioned it’s been like that for a while. Giving a decent rating as the rooms are what mattered to me for staying one night, but not sure I’d...

'The hallways smelled the water in the tub black stuff came out the front desk gave someone my room when it was still being occupied by me rooms was just okay '

'Good location for our needs '

'We booked two rooms for one night before we few back home from Richmond airport (about 25min). This hotel wasn't that close to the airport. The rooms were very large (like a studio apartment) and had a refrigerator, stove, sink, and all the items needed in a kitchen. It had some amenities..hair dryer and soap but no shampoo or any "extras." One of our rooms was perfect no complaints. The other had an overwhelming smell of fried food and the room looked like it had been lived in for...

'Desk clerk was extremely helpful. '

'The staff here was very friendly. The room was clean and comfortable. The only complaint i have is the walls are very thin. You can hear people talking in the next room and people walking above. '

'Good'

'The toilet was stopped up the shower curtain was on the floor. I told the guy at reception and he said that he was gonna get me to come up there then he called and said no one was answering. Then I told the lady at the recession desk the next morning very disappointed.'

'Very nice room with a sitting area, desk, dressing area, fridge, mostly accessible bathroom, comfy bed. Would definitely stay again.'

'I made my reservation for Woodspring Suites months in advance, but 10 minutes before I got there (9PM), they cancelled my reservation to give to someone else when all the hotels in the area were full due to a convention, meaning I had to hunt for an extended period of time to find a replacement. Very much not happy about them not honoring my reservation. Also, I have to wonder about safety on the property, as all entrances to the lobby are locked 24/7.'

'Very clean. Staff was amazing!!! Just a heads up-the rooms do not have a safe in them, if that is something you need!'

'PROS: The area is cute, walkable to buses, and there’s a sweet lobby kitty. The building is historic, with nice architecture. One front desk staff member was awesome, but the others during our stay were a bit less friendly. None were rude or unprofessional. They gave us fresh washcloths when they weren’t able to clean the room. CONS: The walls are so thin, we could hear all of our neighbors’ conversations, even though they were speaking in a normal voice. Our upstairs neighbors dropped their...

'It was decent. '

'the room was wonderful, staff was great, breakfast and parking was amazing '