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Avis sur Housel Bay Hotel

3 out of 5
Housel Bay Hotel
Housel Bay Road, Helston, ENG

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 66 avis sur 110." "
Note des voyageurs de 8 (Bien), d’après 30 avis sur 110." "
Note des voyageurs de 6 (Satisfaisant), d’après 8 avis sur 110." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 110." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 110." "

8,6/10

Propreté

9,2/10

Personnel et service

8,4/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

François

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Superbe emplacement, nourriture excellente et chambres spacieuses. Nous avons adoré notre séjour!
Séjour de 2 nuits en juin 2022

6/10 Satisfaisant

Steve

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
It was my first time here, I didn’t like my room as there was very little light in there and just seemed very dark, I didn’t pay for a view but was disappointed as there was no view at all which made the room dark and depressing. I also think that the breakfast should be included in the price. The food was very good and the breakfast was lovely. The staff were very friendly.
Séjour de 1 nuit en février 2024

10/10 Excellent

Jeffrey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024

10/10 Excellent

william

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect short break
The Hotel stay was really good. Location is breathtaking. Food amazing.Already looking forward to our next visit.
Séjour de 2 nuits en décembre 2023

10/10 Excellent

pamela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Sean

Séjour de 2 nuits en octobre 2023

8/10 Bien

Tim

Séjour de 3 nuits en septembre 2023

6/10 Satisfaisant

Helen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great for healthy living people
This hotel does not have a pool, although it says it does on Hotels.com website Room pleasant and well equiped with fantastic views, bed comfortable but found pillows so hard I went and bought one! Staff were very friendly on the whole, except breakfast waiting staff, who were not very approachable. Breakfast choice was OK, although no cereals or white toast available (only muesli, fruit or yoghurt and brown granary toast)- again I went and bought my own. Fried breakfast was nice though. Not much room for parking, so to avoid a long walk up to the village for parking, (my partner is awaiting a knee replacement so I would have had to drop him off and walk back to hotel on my own - not good at night with uneven surface to lane and little lighting) did not take car out for fear of losing parking space. Although we love the area for the quiet, we don't think we'll stay at this hotel again - mainly because of the lack of a pool, the parking and the breakfast.
Séjour de 4 nuits en septembre 2023

10/10 Excellent

Joanna

Séjour de 2 nuits en juin 2023

8/10 Bien

J

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 4 nuits en mai 2023

8/10 Bien

Jeremy

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Enjoyable weekend away
The Housel Bay hotel is in an amazing location with gorgeous views across the bay. Overall the staff were friendly and the beds comfortable, although there are some areas of the home that look tired. We understand that there is further refurbishment planned to address this. The food was good although the choice was limited and the main restaurant is a tasting menu only.
Séjour de 2 nuits en avril 2023

8/10 Bien

Kavita

Séjour de 2 nuits en mars 2023

10/10 Excellent

Christopher

Séjour de 1 nuit en février 2023

10/10 Excellent

Marjory

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful location and wonderful coastal sea views. Friendly and very helpful staff. Delicious food fir breakfast lunch and dinner, Easy parking in the car park. Will definitely return.

10/10 Excellent

Marjory

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful location with superb sea and coastal views. Comfortable rooms, although petite. Good bathrooms. Lovely food.

10/10 Excellent

Mark, Bath

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely hotel, amazing view, great people, delicious food
Séjour de 1 nuit en octobre 2022

10/10 Excellent

Chris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabulous location and team
Always looked after very well by Alfred and the team at Housel Bay. Fabulous location right on the coastal path. Our initial room had couple of issues, but we were moved to a different room - so resolved very efficiently. Not our first visit, will not be our last.
Séjour de 5 nuits en septembre 2022

4/10 Médiocre

Barry

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Terrible decor
The room had a great veiw refurbishment needed in room9
Séjour de 2 nuits en juillet 2022

10/10 Excellent

Reginald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel and great staffing
Can't blame the weather for being far too HOT, which ruined our week.
Séjour de 7 nuits en juillet 2022

8/10 Bien

Miss

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing views but room could use some TLC
Room was clean and tidy, although carpet was rather worn, and floors very creaky.Bed was comforatable but pillows were very hard, like cardboard! Bathroom needs refurbishment (I caught my foot on a nail protruding from the carpet fitting), but clean. Hotel was nice and quiet, a great place to get away from it all - even in June! Views from the hotel and our room were amazing, and the room was a good size with plenty of storage. Breakfast was OK, but no breakfast cereal or white toast available, and the brown toast available was again, like cardboard. However, we would stay again, as we love the position of the hotel and the views, and the easy walk into Lizard village. This is more important to us than value for money.
Séjour de 3 nuits en juin 2022

8/10 Bien

Steve

Séjour de 3 nuits en juillet 2022

10/10 Excellent

Clement, Mercer Island

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stunning view and setting. Hotel property is ok but the restaurant with the new young chef is surprising good. We would definitely come back.
Séjour de 3 nuits en juin 2022

8/10 Bien

Bettina

Voyage en groupe
Les points forts : Personnel et service
Das Hotel liegt wunderschön direkt am Meer. Die Zimmer sind recht klein und hellhörig. Der Garten des Hotels ist sehr schön angelegt.
Séjour de 9 nuits en mai 2022

10/10 Excellent

Gladys

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The location was wonderful with a breathtaking view of the water and the lighthouse. The staff was pleasant and helpful.
Séjour de 2 nuits en avril 2022

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Location, Amazing Hotel with poor room.
Staff 5* Location 5* Food 5* lounges/breakfast rooms 5* Hotel Grounds 5*.... Actual Room was disappointing, felt cheated with the extra cost for a partial Sea View... if you stand in the bath & lean out of the window - it's a great view! If the side cabinet & bedside table wasn't by that particular wall & the bed moved over then you would get a partial Sea view. Walk to the bathroom & watch your shoulder as you will hit the Tv sticking out! You hear bed springs when you move (12st) head board makes a banging noise when you roll over. chipboard wallpaper, rough old carpet, just really run down which is Not what the rest of the hotel is about. Rating is 3* BUT it should be higher if the bedroom was modernized. Thankfully You Don't Stay in Your Room Much. !
Séjour de 2 nuits en avril 2022

10/10 Excellent

John W

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en avril 2022

10/10 Excellent

Kirsten H

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2022

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Romantic break
Séjour de 1 nuit en avril 2022

10/10 Excellent

MICHELLE, Chicago

Séjour de 1 nuit en mars 2022

4/10 Médiocre

Craig

Les points forts : Propreté et personnel et service
Great location, poor experience
The location was perfect, right on the coast itself and far from the madding crowd. The staff were all excellent, as was the bed and pillows The room was small, and there was only 1 chair. The bathroom was clean, but the toilet was squeezed between the bath and radiator and it was easy to get scalded The food was attempting to be trendy, but ended up being overpriced and bland I asked to be upgraded from rear to front, and ended up paying extra for a room with 1 less bed, and a tiny window, through which to appreciate the view Overall a less than pleasurable stay
Séjour de 2 nuits en janvier 2022

10/10 Excellent

Andrew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was very relaxing and the staff were very friendly and helpful.
Séjour de 2 nuits en janvier 2022

10/10 Excellent

william

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2021

10/10 Excellent

Christopher

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cornwall at it's very best
Brilliant. Excellent service, food, views and overall ambience. Our room had a superb panoramic view of the sea and cliffs, very dramatic. Our 5 course tasting menu and matched wine flight was up there with the very best as was the friendly and efficient service. We’ll be back!
Séjour de 1 nuit en décembre 2021

8/10 Bien

Alan, Tavistock

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is an old property with a lot of character and set in a most stunning location.
Séjour de 3 nuits en novembre 2021

10/10 Excellent

Jeremy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
A lovely hotel in an amazing location. The highlight was watching Blue Fin Tuna jumping in the bay and seeing dolphins (a long way out to sea).
Séjour de 1 nuit en novembre 2021

10/10 Excellent

EC

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2021

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en octobre 2021

10/10 Excellent

Victoria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Characterful romantic accommodation
A lovely setting for a romantic weekend. The staff were friendly and helpful. The room was a little aged but clean and comfy. I would definitely recommend and would consider staying again. The only thing I would say is that there is not much choice for those on a vegan and gluten-free diet, which I think is fairly easy to accommodate for these days, especially when there is a trained chef available.
Séjour de 1 nuit en octobre 2021

6/10 Satisfaisant

Mark

Les points forts : Propreté
Les points faibles : Confort de la chambre
Average stay (at best).
Reception staff were friendly and helpful.Room was much smaller than expected. Toilet was particularly tightly positioned between bath and wall. Room could do with a blackout blind to block out the lighthouse light shining in all night. Service was inconsistent, depending on staff. Waitress on thursday and friday was awful - she was slow, wearing a holey top and spent more time chatting than working. She brought our fried breakfast before our drinks and toast, only to take it away and bring it back cold after we had eaten the toast. In the evening, We asked for a cocktail and could hear the waitresses discussing how to make it- they clearly didnt have a clue. For £12, I expected much better - it was awful. The service was much better on Saturday - different staff who worked hard and cared. Overall, very average at best and we would not recommend it or return.
Séjour de 2 nuits en septembre 2021

10/10 Excellent

Adam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2021

8/10 Bien

GINA, Bristol

Voyage en couple
Les points forts : Propreté et personnel et service
It’s fair to say that the rooms need updating and I understand this is gradually being done. The bed was extremely comfortable and the room facilities were adequate. The staff in the main were very helpful and polite. Breakfast is excellent, with a wide range of dishes using local produce. Both restaurants provide a good choice and the food served in both is also excellent. The location and views are stunning. The only real downside was the parking provision - it’s tight and you may have to park off-site. That said, I would happily stay again.
Séjour de 4 nuits en septembre 2021

8/10 Bien

Wendy

Voyage en groupe
Les points forts : Personnel et service
Amazing location overlooking bay with direct access onto coastal path. Beautiful . The public lounges were lively with views of garden and bay. However the decor of bedroom tired and need refurbishing. Bed needs replacing
Séjour de 5 nuits en septembre 2021

6/10 Satisfaisant

carol

Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en septembre 2021

8/10 Bien

Russell

Les points forts : Propreté, personnel et service, confort de la chambre
Autumn break.
Food and service very good. Location second to none. Dated small room with creaking floorboards. Fog horn from lighthouse kept us awake during one night of wet weather.
Séjour de 3 nuits en septembre 2021

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
beautiful spot- would highly recommend visit to the lizard peninsula and the hotel . We had a beautiful view from our room and the staff were helpful and friendly. Food was excellent . hotel bedroom was pretty small considering it was the ocean view room but the bed was very comfortable . En suite was also bit tight space wise but shower was good. As hotel is near the lighthouse we were woken a couple of times during our stay by the fog horn at 4 am .Maybe the rooms at the back of the hotel wouldnt have this issue but then you would miss out on the spectacular view. Hotel location is great for coastal path walking and trip to kynance cove and we were lucky enough to see plenty seals at lizard point. Loved our stay!
Séjour de 3 nuits en septembre 2021

10/10 Excellent

Derren

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was comfortable, food was good, and the location was perfect.
Séjour de 1 nuit en septembre 2021

6/10 Satisfaisant

Adam

Les points forts : Personnel et service
The room
Séjour de 5 nuits en août 2021

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful location
Location of the hotel is spectacular. Overlooks the sea with direct access to the SW coastal path. Staff were all lovely and very accommodating. Good selection of choice at breakfast which was included in our stay. Overall, thoroughly enjoyed our stay.
Séjour de 2 nuits en septembre 2021

8/10 Bien

Mrs J M

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2021

10/10 Excellent

Wendy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful
It was amazing, the most relaxing hotel I’ve ever stayed in! The room and bathroom etc are in desperate need of modernization (which is made clear on the website) but other than that it was a perfect 3 nights. The parking was restricted due to visitors coming in for food (food delicious!) but they did their best to accommodate us. Staff were lovely, very helpful and friendly. Tried to book in for another stay but fully booked on the dates we could do! Will definitely go back :)
Séjour de 3 nuits en août 2021