Hôtel près de Helm Crag (Ambleside)

« Zero communication between Victorian House and Expedia, they had no idea I'd booked a TWIN ROOM despite it clearly being the case on the Expedia reservation. I actually would surmise that Victorian House staff just don't look at the reservation details from Expedia? I had walked 15 miles that day and was blamed for not having contacted Victorian House and requesting a twin room (newsflash: I don't need to do that, it says on my booking that I have a twin room reserved). I didn't really like that...

« Lovely, quiet and extremely clean hotel in the heart of Grasmere. Fantastic friendly staff. Excellent breakfast. »

« Due to circumstances beyond our control we were forced to cancel our reservation at the hotel, which we did by telephone four days before our expected arrival. When the hotel refused to refund our prepayment, we asked for a raincheck, which they didn't even answer. »

« Cette hôtel était vraiment parfait , nous avons passer un très bon séjour »

« Charmant petit hôtel de passage, les chambres sont assez confortables. Petit point à revoir sur la literie et la propreté de la salle de bain. Nous y avons dîné 2 fois et la nourriture était bonne. Bon rapport qualité / prix! »

« First arrived and the sign to the hostel was covered so you can’t see where to go We met a really nice lady who told us we should had an email with booking room number we we didn’t.. The room wasn’t great it needs updating the place smells of feet in the corridor and room The room wasn’t great it clean the beding and towels clean just the carpet was stained you didn’t wanna put your feet on it The walls where painted over mold The bathrooms where clean need more than 1 shower and 1 loo Over...

« En plein coeur du lake district, propre, convivial. »

« Wonderfully authentic Lakeland Inn.Our stay was peaceful with so many opportunities for walks straight from the door.Limited options available for dinner, would have appreciated more choices.cooked breakfast was very good but some yoghurt, fruit would have been welcome.Selection of beers at the bar was very good.The staff work extremely hard but we thought an extra member of staff would have helped to reduce waiting times at dinner and breakfast »

« Nice stay, Lovely staff. »

« Seul inconvénient : cette ville n'a pas de numéro de porte et comme la rue devient sens unique, nous avons tourné en rond. Sinon le service est impeccable. Personnel souriant . »