2/10 Horrible
Avion T.
13 févr. 2026
Les points faibles : Propreté
Our check in time was 4pm on Friday February 6th, the first guests to arrive at the home parked in the driveway at 7pm. It was immediately noted that the point of entry was not cleared of snow upon arrival, and guests had to use items available to them in their cars to clear a walkway into the home. Upon entry it was noted that the internal temperature of the house was 35 Fahrenheit. The second item noted within the home was the third floor toilet, which did not flush and would fill with water. The rental manger was contacted and made aware of these issues, guests were instructed to “make sure the windows were closed” and to manually troubleshoot the toilet. All guests traveled from 2.5 hours away and were not able to make the commute back home due to inclement weather and snowfall. The heat was not able to be turned on until 11pm and the house did not get warm until 2am. Guests breath were visible and had to wear outward gear from time of arrival until 1 am- a total of 6 hours. On Saturday afternoon around 1pm a man arrived after being told to plow the driveway. Guests were told the night prior to expect him early in the morning. The property manager was extremely nasty when I contacted her. She told me I should have stayed in a hotel!!!!
Avion T.
Séjour de 2 nuits en février 2026