Hôtel près de Lac Gulshan (Dhaka)

« excellent hôtel. très belle chambre. »

« Room was worn, mosquitos and other bugs. Breakfast was uninspiring. Staff though were friendly and helpful. »

« The check-in process was not smooth because the staff seemed unfamiliar with the required documents. Room amenities were missing. There are also no nearby shops, and public transportation is difficult to find unless you walk to the bazaar. Improved training for the front desk staff would greatly enhance the guest experience. »

« The service at this hotel was very poor. During check-in, we were at the lobby waiting for almost an hour - in the middle on the night. I had booked two different rooms, but only one was showing up on their system. The man at the front desk was saying it was our fault for booking on Expedia. We had gotten to our rooms around 3am. He then put us on a smoking floor when we did not book that. We told him that was an issue as non-smokers. All he did was change the blankets. And to add to that, one...

« Excellent in all respects- I have experience of different premium quality hotels in Dhaka and Platinum Grand was far superior. Staff were courteous and helpful in every respect - quality of hotel decor and fittings was very good. Excellent comfortable room, and food was well produced from varied menu. Rooftop pool was very pleasant and clean. Excellent value for money. »

« The staff are excellent and very attentive. The rooms are very clean. Great breakfast and service! »

« Everything at the hotel was amazing, including the staff. However, both TVs in the living room and in the bedroom was horrible. Needed TV Internet was working or any streaming channels, including YouTube. I called maintenance workers to come fix it, but it was a total disaster. I was told by the staff at the hotel those TVs are 15+ years old. That is not a good look. At this point, they should throw those TVs away because it’s embarrassing. »