Literie de qualité supérieure, coffres-forts dans les chambres, bureau

Avis sur Oneida Hotel

3.5 out of 5
Oneida Hotel
2040 Airport Dr, Green Bay, WI

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 552 avis sur 999." "
Note des voyageurs de 8 (Bien), d’après 283 avis sur 999." "
Note des voyageurs de 6 (Satisfaisant), d’après 83 avis sur 999." "
Note des voyageurs de 4 (Médiocre), d’après 48 avis sur 999." "
Note des voyageurs de 2 (Horrible), d’après 33 avis sur 999." "

8,8/10

Propreté

8,8/10

Personnel et service

8,4/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

Karl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en octobre 2023
Réponse de Management le 23 nov. 2023
Thank you for the feedback, we appreciate the time that was taken to rate your stay.

8/10 Bien

Denis

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Belle endroit pour un cours séjour
Séjour de 1 nuit en novembre 2021
Réponse de Radisson Hotel le 2 déc. 2021
Thank you for your review we appreciate your business and look forward to your return

10/10 Excellent

Kathrine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice stay, easy parking & walkable indoors to casino
Séjour de 1 nuit en mai 2024

8/10 Bien

Danielle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

8/10 Bien

Liza

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fast easy check in. Hotel was clean. Bed were comfortable. Definitely would stay again
Séjour de 2 nuits en mai 2024

8/10 Bien

Joel

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stay was ok. Close to the airport and was able to get done what I needed
Séjour de 2 nuits en mai 2024

2/10 Horrible

Julie

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements
I booked 2 queens and go 1 king. The service desk could not fix this because I book through Expedia. Terrible.
Séjour de 1 nuit en mai 2024

8/10 Bien

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

2/10 Horrible

Nicole

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Personnel et service et équipements
Terrible customer service at check in, no directory in the the room of food or delivery options of the area, tv wasnt working properly on 4 channels. looked like our room had not been swept wen cleaned when i called the desk for area directory they told me to google it. The sunday manager was nice n understood my frustrations and gave me some coupons. Unfortunately we will no longer be staying there, worst part was that my kids n i just wanted a basic stay and onieda casino hotel could not handle a basic stay.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Jason

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a very "Resort" like feel was very nice to just walk around. Lobby has some nice sitting areas, there is a nice beer garden. The Food at the main restaurant was excellent as was the food at the noodle place on casino floor.
Séjour de 1 nuit en mai 2024
Réponse de Andy H le 20 mai 2024
Thank you for staying with us, Jason! We appreciate the feedback.

8/10 Bien

GARY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The facility itself was very good. The only issue was there was absolutely no where to eat on Sunday afternoon and evening - Not at the hotel and 1 Noodle Bar with an hour wait at the casino - Bingo hall had the snack shop open at five and was out of food by 5:30. Good thing we found a few subs in the gift shop. Why is this? Now on Monday morning we had a lovely breakfast in the Cedar and Sage (?) restaurant.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Darlene

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love the 24 hour pool/hot tub being open
Séjour de 1 nuit en mai 2024
Réponse de Andy H le 20 mai 2024
Thanks Darlene! We loved having you here.

8/10 Bien

Jeff and Trudi

Voyage en famille
Les points forts : Équipements
Les points faibles : Propreté
I loved the hotel, my room was very dirty. Had old soda cans under the bed. The floor was sticky. Mirrors were very streaky..
Séjour de 2 nuits en mai 2024
Réponse de Andy H le 12 mai 2024
Hi Trudi,Please accept our sincerest apologies for the experience you had at our property. We take the satisfaction our customers and regret that your stay did not meet your expectations. If you decide to give us another chance in the future, please reach out to the property directly and ask to speak to a manager so we can do something for you.

6/10 Satisfaisant

robin

Voyage en famille
Les points forts : Propreté et équipements
Les points faibles : Personnel et service
One towel and washcloth in our room, two guests. When we called to request more, no answer. Toilet paper holder in our room was hanging down, poor maintenence. Won't stay there again. Check in personnel needs a personality, also.
Séjour de 1 nuit en mai 2024
Réponse de Andy H le 12 mai 2024
Hi Robin,Thank you for staying with us and for providing feedback about your experience. We take the satisfaction of our guests seriously and regret that your experience was not as you had hoped. If you decide to stay with us again, please reach out to the property directly and ask to speak to a manager so we can do something for you.

8/10 Bien

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
N/A
Séjour de 1 nuit en mai 2024
Réponse de Oneida Hotel le 15 mai 2024
Thank you for your review. We appreciate your business and look forward to your return.

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Andy H le 11 mai 2024
Thank you for staying with us. Mark! We really appreciate it.

6/10 Satisfaisant

Randy

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I could not get a receipt from the hotel even though I paid at the property - Expedia stated paying at the property would need to get a receipt from the hotel - they told me they couldn't and to go through Expedia - this was a business trip and the receipt was needed for my expense report.
Séjour de 1 nuit en avril 2024
Réponse de Oneida Hotel le 8 mai 2024
Thank you for your review. We do apologize for the you not being able to get a receipt. You can contact the hotel direct and ask to speak to a manager and they will be able to get that receipt for you. We appreciate your business and look forward to your return.

10/10 Excellent

Beth

Voyage en famille
Great spot for families
Séjour de 1 nuit en mai 2024
Réponse de Oneida Hotel le 8 mai 2024
Thank you for your review. We appreciate your business and look forward to your return.

10/10 Excellent

Nancy

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The check in process and accommodations were very nice. I had trouble the following morning trying to reach someone at the front desk. Tried calling from the room and even call the outside line to reach someone. No one would answer the call :-(
Séjour de 1 nuit en avril 2024
Réponse de Oneida Hotel le 8 mai 2024
Thank you for your review. We have shared your review with our front desk manager and we are addressing the issue with the phone system. We appreciate your business and look forward to your return

10/10 Excellent

Jeremy

Séjour de 1 nuit en mars 2024

10/10 Excellent

Alex

Séjour de 1 nuit en avril 2024
Réponse de Andy H le 20 mai 2024
Thank you!

10/10 Excellent

Stephanie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en avril 2024

8/10 Bien

Jessica

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love the late night noodle bar and casino!
Séjour de 1 nuit en avril 2024
Réponse de Oneida Hotel le 8 mai 2024
Thank you for your review. We appreciate your business and look forward to your return.

8/10 Bien

Alexander

Séjour de 1 nuit en avril 2024
Réponse de Andy H le 20 mai 2024
Thanks for staying with us, Alexander!

8/10 Bien

Beverly

Les points forts : Personnel et service
Séjour de 3 nuits en avril 2024
Réponse de Oneida Hotel le 8 mai 2024
Thank you for your review. We appreciate your business and look forward to your return.

10/10 Excellent

Jan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A wonderful and restful evening after a stunning banquet in your facility for the Golden Apple Awards!
Séjour de 1 nuit en avril 2024
Réponse de Oneida Hotel le 8 mai 2024
Thank you for your review. We appreciate your business and look forward to your return.

8/10 Bien

Constance

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great Staff especially in the morning coffee shop in the lobby of the hotel. Great convenience and selections! Very caring Baristas!
Séjour de 4 nuits en avril 2024
Réponse de Oneida Hotel le 8 mai 2024
Thank you for your review. We appreciate your business and look forward to your return.

10/10 Excellent

Jean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Oneida Hotel le 8 mai 2024
Thank you for your review. We appreciate your business and look forward to your return.

10/10 Excellent

Lauren

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Oneida Hotel le 8 mai 2024
Thank you for your review. We appreciate your business and look forward to your return.

8/10 Bien

John

Séjour de 1 nuit en avril 2024
Réponse de Oneida Hotel le 8 mai 2024
Thank you for your review. We appreciate your business and look forward to your return.

4/10 Médiocre

Regina

Voyage en couple
Les points faibles : Personnel et service
Staff was blah, not excited to be at work I guess. At check in no information on dining, pool etc. Later found out no dining that day. Asked staff about problem with the refrigerator but never offered to provide help or take a look. Ice machine out of order
Séjour de 1 nuit en avril 2024
Réponse de Oneida Hotel le 8 mai 2024
Thank you for your review. We have shared your review with our management team and are addressing the issues that occurred during your stay. We do use all reviews for training to makes sure that we do not have issues in the future. We appreciate your business and feedback

10/10 Excellent

Gwenn

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to my business meeting and clean
Séjour de 1 nuit en avril 2024
Réponse de Oneida Hotel le 8 mai 2024
Thank you for your review. We appreciate your business and look forward to your return.

8/10 Bien

Marshal

No review
Séjour de 1 nuit en mars 2024
Réponse de Oneida Hotel le 8 mai 2024
Thank you for your review. We appreciate your business and look forward to your return.

10/10 Excellent

Jill

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Oneida Hotel le 8 mai 2024
Thank you for your review. We appreciate your business and look forward to your return.

10/10 Excellent

Steven

Séjour de 1 nuit en avril 2024
Réponse de Oneida Hotel le 8 mai 2024
Thank you for your review. We appreciate your business and look forward to your return.

10/10 Excellent

Stephanie

Séjour de 1 nuit en avril 2024
Réponse de Oneida Hotel le 8 mai 2024
Thank you for your review. We appreciate your business and look forward to your return.

2/10 Horrible

Reginald

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The food for the Easter buffet was aweful and way overpriced
Séjour de 3 nuits en mars 2024
Réponse de Oneida Hotel le 8 mai 2024
Thank you for your review. We have shared you review with our food and beverage managers. We use all reviews to better our service and appreciate your feed back for future events.

10/10 Excellent

James

Séjour de 2 nuits en mars 2024
Réponse de Oneida Hotel le 8 mai 2024
Thank you for your review. We appreciate your business and look forward to your return.

10/10 Excellent

Richard

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Great casino, very clean. friendly, rooms and beds excellent
Séjour de 1 nuit en avril 2024
Réponse de Oneida Hotel le 8 mai 2024
Thank you for your review. We appreciate your business and look forward to your return.

10/10 Excellent

Curtis

Voyage en groupe
Les points forts : Équipements
Smooth process checking in. In fact we were accommodated with early checkin
Séjour de 1 nuit en mars 2024
Réponse de Oneida Hotel le 8 mai 2024
Thank you for your review. We appreciate your business and look forward to your return.

10/10 Excellent

FIDENCIO, waukesha

Les points forts : Équipements
Nice & clean great customer service
Séjour de 1 nuit en mars 2024
Réponse de Oneida Hotel le 19 mars 2024
Thank you for your review we appreciate your business and look forward to your return.

10/10 Excellent

Grant

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Oneida Hotel le 19 mars 2024
Thank you for your review we appreciate your business and look forward to your return.

10/10 Excellent

Tracy

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The attached casino, pool, hot tub and onsite dining helped make this a very enjoyable stay. The rooms were clean and very nice with exceptionally comfortable beds
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Maureen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best service ever
Unfortunately we had a fire in our outside wood burner & were unable to stay in our home with no heat during the frigid temperatures. This was obviously an unexpected & unfortunate event but the Radisson employees were eager to assist us in every aspects. They made us feel at home during this difficult time.The room was spotless, the service was the best I’ve ever encountered and our meals were worth every Penny. Best. Hospitality. Ever!! I cannot than the Radisson employees enough.
Séjour de 1 nuit en janvier 2024

8/10 Bien

Patty

Les points forts : Personnel et service
Les points faibles : Propreté
Disappointed
Have stayed here many times on casino trips. Rooms are nicely equipped with a refrigerator and coffee maker, but the floor was definitely the most filthiest ever. Really needed a good cleaning which definitely wasn’t done prior to our arrival. Disappointed.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Deborah

Séjour de 1 nuit en décembre 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Heat issues
Enjoyed the stay but had issues with turning the heat up. Never went above 70 in the room even though we turned the heat up. We turned the fan on to kick in extra heat but the fan was much louder than normal hotel heat/ac. With only light bed covering, it needed to be a little warmer or an extra blanket.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Christine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean and comfortable
Séjour de 1 nuit en décembre 2023

8/10 Bien

Corey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Oneida Hotel le 19 mars 2024
Thank you for your review we appreciate your business and look forward to your return.

8/10 Bien

Michael

Séjour de 1 nuit en décembre 2023