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Avis sur St. Nicolas Bay Resort Hotel & Villas

5 out of 5
St. Nicolas Bay Resort Hotel & Villas
Thessi Nissi, Agios Nikolaos, Crete Island

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 54 avis sur 87." "
Note des voyageurs de 8 (Bien), d’après 27 avis sur 87." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 87." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 87." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 87." "

9,6/10

Propreté

9,4/10

Personnel et service

8,0/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 Bien

emmanuelle

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Hôtel avec emplacement de charme
Les plus: Site superbe Hotel à taille humaine De nombreux transats où poser ses serviettes, 2 belles piscines, une petite plage et et des rochers avec une très belle vue ( pas besoin de se battre) Petit déjeuner de qualité sur une terrasse surplombant la piscine et la mer Dîner demi-pension qualitatif, entrée et dessert en buffet, plat principal ( 4 choix dont 1 végétarien) servi à table en salle ou en terrasse Spa très bien Les moins : Chambre standard petite et un peu vieillissante Suite vue mer plus agréable Certaines chambres semblent plus récentes
Séjour de 3 nuits en août 2023

10/10 Excellent

luigi, boirgogne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel tres agréable bien situé près du centre
Très belle chambre surtout au 2 étage très belle vue sur la mère

8/10 Bien

JEAN-MICHEL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Belle situation
Un site superbe avec plage privée, ce qui est très utile dans cette zone très touristique. Un petit déjeuner très bien. Bien aussi pour la chambre. La réduction de 40% rend le rapport qualité/prix acceptable.
Réponse de General Manager le 26 sept. 2016
Dear Guest, The appreciation of our guests is extremely valuable for management and staff and thank you for taking the time to post your review on your recent stay with us. Kind personal regards, Costas Sp. Zarbalas General Manager

10/10 Excellent

Couple marié, De la Suisse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Emplacement et aménagements extérieurs magnifiques
Nous avons passé une semaine dans un endroit avec une magnifique vue, avec aménagements très soignés. Le petit déjeuner et le dîner se prennent dans des endroits différents, en plein air, splendide. À relever, pas de "course effrénée à la réservation des transats", la clientèle correspond à cet endroit plein de charme. Petite plage de sable, mais suffisamment de place aux alentours sur des terrasses aménagées dans les "cailloux". Pour une famille avec enfants, n'est pas forcément l'endroit le plus adapté. Service de plage attentionné et très disponible. Chaises longues avec matelas et linges de bain plus qu'en suffisance. Chambre très bien équipée, excellente literie, installations sanitaires sans défaut. Petit déjeuner très copieux, cuisine soignée avec accent sur les produits locaux. Les prix des boissons sont en conséquences, analogues à ceux pratiquées p.ex.en Suisse. La ville d'Agios Nikolaos est atteignable par taxi en environ 5 bonnes minutes, mais rien de particulier à y découvrir.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel de qualité
Séjour très agréable de 7 jours. Le buffet du petit-déjeuner est un incontournable car le chois est impressionnant. Le lieu du peti est très bien. Service impeccable et très efficace. Ça vaut le détour. Plage et piscine très sympas! Complexe hôtelier de qualité ! Les restos sont bons, avec une préférence pour le resto grec pour ses plats mais surtout pour sa vue. Le bémol est vraiment l'éloignement avec la ville car sur 7 jours on aime voir autre chose! Je recommande vivement l'hôtel.
Réponse de General Manager le 3 août 2016
Dear Guest, Many thanks for your comments posted recently and I am delighted to read that our Hotel, staff, service, food and location have met your expectations. I sincerely hope to have the pleasure of welcoming you again and thank you very much for recommending our hotel. Kind personal regards, Costas Sp. Zarbalas General Manager

8/10 Bien

Philippe, lorient

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
une pause tres agreable
Un sejour qui avait moyennement commence est devenu un tres bon sejour grace au sens du service et de la reactivite des equipes et notament du responsable de reception. Tres bon hotel a recommander Calme, bien entretenu, tres beau site
Réponse de General Manager le 2 juil. 2016
Dear Guest, The appreciation of our guests is extremely valuable for management an staff and thank you for taking the time to post your review on your recent stay with us. Kind personal regards, Costas Sp. Zarbalas General Manager

10/10 Excellent

Ludovic

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon séjour en demi pension, l’hôtel est très bien situé, avec sa plage privée. Le personnel très agréable et à l'écoute.

10/10 Excellent

Philippe, Cergy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hôtel remarquable
L ' hôtel est idéalement situé avec sa plage privée et seulement à quelques km d ' Agios . Le personnel est d' une rare amabilité et efficacité.. Les chambres sont spacieuses et trés agréables, avec une belle vue sur mer ( tout au moins la notre ). En demi- pension, la table est bonne , avec un service toujours impeccable et souriant. Les plats manquent toutefois d ' un peu d ' originalité. En conclusion un établissement remarquable digne de sa réputation.
Réponse de General Manager le 5 août 2015
Dear Guest, Thank you so much for your wonderful review on your recent holiday with us and for emphasising the location, food but especially your great experience with all our staff. I am extremely happy and grateful to read that the philosophy and one of the trademarks of our hotel, namely high professionalism combined with genuine care is being felt and recognised by our valued guests. We look forward to the pleasure of welcoming you back very soon. Kind personal regards, Costas Sp. Zarbalas General Manager

10/10 Excellent

NadBlois

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cadre superbe, emplacement au calme privilégié.
Personnel très accueillant dans tous les services. Bonne restauration et chambre très agréable avec large terrasse. Lits très confortables. Hôtel très bien tenu
Réponse de General Manager le 30 juin 2015
Dear Guest, My sincere thanks for taking the time to post your review with reference to your recent holiday with us and I am delighted to read that our Hotel and services provided have met your expectations and hope to return one day. The satisfaction of our guests is our top priority and we are much looking forward to welcome you again in the future. Kind personal regards, Costas Sp. Zarbalas General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel hôtel. Buffet excellent avec un service à table digne d'un restaurant. Personnel très disponible. Je vous le recommande.
Réponse de General Manager le 30 juin 2015
Dear Guest, My sincere thanks for taking the time to post your review with reference to your recent holiday and I am delighted to read that our Hotel met your expectations. The satisfaction of our guests is our top priority and we are much looking forward to welcome you again in the future. Kind personal regards, Costas Sp. Zarbalas General Manager

6/10 Satisfaisant

Michel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Endroit très agréable
Très belles prestations. Très bon service. Très bonne qualité de la nourriture. Le seul problème recontré a été la chambre. A notre arrivée tardive, nous avons hérité d'une chambre avec des WC devant le lavabo!!! On pouvait se laver les dents en étant assis ! Devant ma déconvenue, le manager nous a dit que l'hôtel était complet, mais le lendemain..... Nous sommes donc retournés pour demander à changer. Il avait l'air étonné. Puis nous a emmené dans une chambre avec WC séparés (comme j'avais lu dans le descriptif), moins grande, mais ce ne pouvait être pire. Je pense qu'il y a une qualité de chambre inégale dans cet hôtel. Autre point négatif : un matelas très dur dont vous sortez très endolori le matin. Voilà ! Sinon, très bon séjour, mais pourquoi faut-il toujours avoir à se battre surtout dans un établissement qui n'est pas bas de gamme......

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent pour se ressourcer
Ideal pour famille tranquille . Beaute du paysage et calme assuré !

10/10 Excellent

Jill

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en septembre 2023

10/10 Excellent

Timothy

Voyage en famille
Les points forts : Propreté et personnel et service
Beautiful property. Staff was amazing ,especially Micholas.
Séjour de 2 nuits en mai 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely spot on the coast
Beautiful setting! Services, accommodation, hotel facilities were first rate. Staff were very pleasant and helpful. Complimentary champagne on arrival was also very nice touch. Room rate included half board, in the form of a voucher at check-in. The buffet dinner and breakfast were only okay, but regular restaurant meals were very good. Small beach area and pool were very nice, permitting lovely views of the sea and coastline.
Séjour de 2 nuits en octobre 2019
Réponse de Alex le 15 oct. 2019
Dear Guest, Thank you very much for your review posted with reference to your recent holiday with us. The satisfaction of our guests is our top priority and we are much looking forward to welcome you again in the future. Alexandros Glynos General Manager

4/10 Médiocre

EvelynReisser, Böblingen

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hallo, der Service am Frühstück war unangebracht, unfreundliche Bedienung, hatten keine Lust neue Teller zu bringen, und Getränke, warme oder kalte Getränke kamen nach ca 5-8 Minuten. Dann fehlte besteck oder sie vergassen Löffel zum warmen Getränke. Hatten nur ein kleines Handtuch für 2 Personen auf dem Zimmer und es gab auch keine 2 Pools sondern nur 1 Pool, d.h der andere war ein Dekorationspool. Die Getränke waren auch viel zu teuer, Wasser für 9,--Euro und alkoholische teilweise bis zu 13,-- Euro. -das Hotel verdient eigentlich nur 3 - 4 Sterne . Für 5 Sterne, hatten es einen miserablen und sehr unaufmerksamen Servie. Wollte auch nicht mehr am Frühstückstisch neu aufdecken, man sollte sich dann der vollen Sonne aussetzen, weil dort bereits aufgedeckt war z. b. für 2 Personen. Das ist viel zu teuer für ein 5 Sterne Hotel. Solch einen Preis, was ich jetzt bezahlte, habe ich noch nie für ein super fünf sterne super-Hotel bezahlt. Ich wäre ihnen dankbar, wenn Sie mir einen Teilbetrag zurückerstatten würden, weil es wirklich unangemessen teuer ist, und es höchstens 4 Sterne verdient hat dieses St. N icolas Bay REsort.
Séjour de 15 nuits en août 2019

10/10 Excellent

Steven

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing☺️
From start to finish, this hotel is amazing. We came to this hotel for our final stop on our honeymoon We found out our ferry was delayed so we called to let the staff know we would be checking in very late at night. Nikos arranged for the staff to provide us with dinner when we arrived, even thought the restaurants were closed. Nikos was amazing and extremely generous to us. The entire staff made us feel at home. If we come back to Crete, we will definitely be staying here. We recommend this hotel to anyone who wants to just relax at a resort.
Séjour de 3 nuits en juillet 2019
Réponse de General Manager le 13 juil. 2019
Dear Steven, Thank you so much for posting your wonderful review on your recent honeymoon stay at our resort, highlighting the excellent service provided by our experienced staff, and especially Nikos Demetzos our Front Office Manager. I sincerely hope to have the pleasure of welcoming you again and thank you very much for recommending our hotel. Kind personal regards, Alexandros Glynos General Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2019
Réponse de General Manager le 29 mai 2019
Dear Guest, thank you for your feedback and your appreciation on our services. Kind regards, Alexandros Glynos General Manager St. Nicolas Bay Resort Hotel & Villas

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very special place and resort and staff incredibly helpful and friendly
Séjour de 7 nuits en avril 2019
Réponse de General Manager le 14 mai 2019
Dear Guest, Many thanks for your comments posted recently and I am delighted to read that our Hotel and service have met your expectations. I sincerely hope to have the pleasure of welcoming you again. Kind regards, Alexandros Glynos General Manager

10/10 Excellent

Viren, London

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Nice location and great staff throughout the resort
Séjour de 6 nuits en octobre 2018
Réponse de General Manager le 30 oct. 2018
Dear Guest, My sincere thanks for taking the time to post your comments with reference to your recent holiday. I am delighted to read that our Hotel and services provided have met your expectations and hope to welcome you again in the near future. Kind personal regards, Costas Sp. Zarbalas General Manager St Nicolas Bay Resort Hotel & Villas

10/10 Excellent

Ameet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Absolutely fantastic hotel which catered to every need. Great food, great service and spot on location.
Séjour de 6 nuits en juin 2018
Réponse de General Manager le 26 juin 2018
Dear Guest, Many thanks for your comments posted recently and I am delighted to read that our Hotel, service, food and location have met your expectations. I sincerely hope to have the pleasure of welcoming you again and thank you very much for recommending our hotel. Kind personal regards, Costas Sp. Zarbalas General Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2018
Réponse de General Manager le 26 juin 2018
Dear Guest, The appreciation of our guests is extremely valuable for management and staff and thank you for posting your review on your recent stay with us. Kind personal regards, Costas Sp. Zarbalas General Manager

10/10 Excellent

Albert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Een toplocatie. We boekten een suite met prive zwembad(je). We werden goed ontvangen. Het ontbijt us van prima kwaliteit, met veel keuze en goed combinatie van buffet en aparte bereidingen. Veel vers frui en gebak als extra
Séjour de 3 nuits en octobre 2017
Réponse de General Manager le 21 oct. 2017
Dear Guest, Your appreciation on your holiday experience in our Hotel is noted with great pleasure. The satisfaction of our guests is top priority for management and staff and thank you for choosing our Hotel for your holiday. Kind personal regards, Costas Sp. Zarbalas General Manager

8/10 Bien

Phil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel with wonderful staff
Very pleasent and welcoming staff. Great location. Great facilities. Very good food specially the breakfast. Perhaps generally overpriced.
Séjour de 10 nuits en septembre 2017
Réponse de General Manager le 27 sept. 2017
Dear Guest, Many thanks for your comments posted recently and I am delighted to read that our Hotel, staff, service, food and location have met your expectations. I sincerely hope to have the pleasure of welcoming you again and thank you very much for recommending our hotel. Kind personal regards, Costas Sp. Zarbalas General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sixth stay and even better
This was our sixth visit to St Nicholas Bay which says it all. We are treated so well by the manager and all the staff. The rooms and facilities are excellent and we always leave feeling fully relaxed and planning our next visit.
Réponse de General Manager le 7 juin 2017
Dear Guest, Thank you very much for returning to our Hotel again and for your kind comments on our staff. Our guests’ satisfaction is our top priority and we are much looking forward to welcome you again at St. Nicolas Bay Resort Hotel & Villas. Kind personal regards, Costas Sp. Zarbalas General Manager

4/10 Médiocre

Veronika

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
5 hviezd hotelu nepatrí
1. nepríjemný zápach v izbe pravdepodobne z klimatizácie, alebo kanálu WC 2. hluk hlavne v raňajších hodinách od upratovačiek 3. špinavé a zastaralé lehátka na balkóne, nezodpovedajúce 5 hviezdam hotela 4. pri raňajkách v jedálni na ponuke jedla muchy

10/10 Excellent

Kirsten

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Guddommeligt hotel
Flot velkomst pakke og et formidabelt hotel med mange faciliteter og tilbud. Vil gerne fremhæve baren som ligger ned til den lille private strand/ havne bugt som det perfekte sted at afrunde aften på.

8/10 Bien

Tomasz, Plymouth, UK

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Beautiful views from some rooms and suites.
Fantastic views. Slight disappointment how we were treated by Nikos, front desk manager. We asked for another room as the first one oferred did not match the description. Nikos helped us and finally the third room on the next day after arrival was resembling what we had booked. Unfortunately Nikos showed his irritation and suggested that the last room we decided to stay in was his special gift for us. Then he ignored us through out the rest of our stay and turned his eyes away whenever met. It was clearly unacceptable way of behaviour of the hotel employee of this level. Apart from this not very nice experience everything else was fine.
Réponse de Costas Sp. Zarbalas, General Manager le 20 déc. 2016
Dear Guest, Thank you for choosing our Hotel and for your appreciation on holiday experience. I sincerely regret that you feel to have been ignored by Nikos and kindly accept my apologies, although i feel that this could be of a coincidence and not as a choosen reaction. Looking much forward to the pleasure of welcoming you again. kind regards, Costas Sp. Zarbalas General Manager

8/10 Bien

TS, Ffm

Les points forts : Propreté et personnel et service
schickes hotel mit eigenem strand
schickes hotel in kritischem Stil, eigener Sandstrand, spa, fitness, großzügige zimmer teilweise mit eigenem pool, umfangreiches frühstück, mehrere nicht ganz preiswerte restaurants, Komfort eines 4* Hauses, Personal und Service top
Réponse de Costas Sp. Zarbalas le 26 sept. 2016
Dear Guest, Thank you so much for your wonderful review on your recent holiday with us and for emphasising the location, food and facilities but especially your great experience with all our staff. We look forward to the pleasure of welcoming you back very soon. Kind personal regards, Costas Sp. Zarbalas General Manager

6/10 Satisfaisant

derek, berkshire

Les points forts : Propreté
Good position very poor surrounding outside hotel
Some of the staff no warmth to the guest in our opinion treat like a job
Réponse de Costas Sp. Zarbalas le 26 sept. 2016
Dear Guest Thank you very much for your review posted and we value a lot the unbiased opinion of our guests giving us the possibility to improve our services and meet better our guests’ expectations. Kindly be assured of our best efforts to provide top class service to our valued clients and thank you for choosing our hotel for your holidays. Kind personal regards, Costas Sp. Zarbalas General Manager

10/10 Excellent

Eric, Buckinghamshire

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel
We booked this last minute and were pleasantly surprised. Very nice property with small beach and terraces on the water. Staff were all great without exception. Just a great relaxing stay
Réponse de General Manager le 12 août 2016
Dear Guest, My sincere thanks for taking the time to post your review with reference to your recent holiday with us and I am delighted to read that our Hotel and services provided have met your expectations. I hope to welcome you soon again. Kind personal regards, Costas Sp. Zarbalas General Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Private beach
Overall had a good time at St Nicolas Bay Resort Hotel and Spa. Positives were beautiful grounds, clean and new rooms (we stayed in the junior deluxe club sea view suite), a few options for eating at hotel, very good spa facilities and treatments; friendly staff; very good views, good restaurants within 15-25 minutes walk to town, few options for sunbathing (pools, beach and rocks), good parking facilities, and they kindly let us have a late check-out 19:00 pm. Less positives were food and service was mixed and pricie (I guess price is what you'd expect for a resort, but we found the quality elsewhere a lot better for much less). Our shower had really good water pressure but wouldn't drain / blocked so had to turn off during shower when washing hair. I travelled with my sister and we spent 5 days at resort, I had requested a twin bed room but they couldn't provide. Also very difficult to get sun-bed near the pool. You have to go early and put your towel down. Overall we loved Crete and the beach and weather was the absolute highlight!
Réponse de Costas Sp. Zarbalas le 3 août 2016
Dear Guest Thank you very much for your review posted and we value a lot the unbiased opinion of our guests giving us the possibility to improve our services and meet better our guests’ expectations. Kindly be assured of our best efforts to provide top class service to our valued clients and thank you for choosing our hotel for your holidays. Kind personal regards, General Manager

10/10 Excellent

Julie Serup

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de General Manager le 3 août 2016
Dear Guest, Thank you so much for posting your great review on your stay with us! Kind personal regards, Costas Sp. Zarbalas General Manager

10/10 Excellent

Jan, Midlands

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very Relaxing Hotel
Lovely comfortable hotel with super sea views. Excellent polite staff, very efficient in their duties. Good breakfast selection with hot and cold buffet items. Also a hot items menu to choose from and cooked fresh and brought to your table along with a choice of tea and coffee. Selection of places to relax and sunbathe, either by the sea or by the pool.
Réponse de General Manager le 7 juil. 2016
Dear Guest, Thank you so much for your wonderful review on your recent holiday with us and for emphasising the location, food and spa but especially your great experience with all our staff. I am extremely happy and grateful to read that our customer care philosophy, namely high professionalism combined with genuine care is being felt and recognised by our valued guests. We look forward to the pleasure of welcoming you back very soon. Kind personal regards, Costas Sp. Zarbalas General Manager

8/10 Bien

Sandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de General Manager le 8 juil. 2016
Dear Guest, Kindly be assured of our best efforts to provide top class service to our valued clients and thank you for choosing our hotel for your holidays. Kind personal regards, Costas Sp. Zarbalas General Manager

8/10 Bien

Andreas, United Kingdom

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
great hotel but a bit overpriced
Nice hotel in a great location with beautiful grounds, Amazing Staff, really good breakfast and 20 min walk to town. Rooms lacking a bit and doesn't feels like a five star hotel therefore a bit overpriced in my opinion but overall a good choice to stay and definitely recommended.
Réponse de General Manager le 2 juil. 2016
Dear Guest, Thank you very much for your review posted and we value a lot the unbiased opinion of our guests giving us the possibility to improve our services and meet better our guests’ expectations. Kindly be assured of our best efforts to provide top class service to our valued clients and thank you for choosing our hotel for your holidays. Kind personal regards, Costas Sp. Zarbalas General Manager

10/10 Excellent

Haf 37, London

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tranquility and relaxation
The hotel is very nice located in a quite area, the staff is amazing.
Réponse de General Manager le 3 juil. 2016
Dear Guest, My sincere thanks for taking the time to post your review with reference to your recent holiday with us and I am delighted to read that our Hotel and services provided have met your expectations and hope to return one day. The satisfaction of our guests is our top priority and we are much looking forward to welcome you again in the future. Kind personal regards, Costas Sp. Zarbalas General Manager

10/10 Excellent

Ed, UK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quality hotel in lovely town
Quiet well run high quality hotel Superb food , excellent service Highly recommended

10/10 Excellent

GERRY, Bucks

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely Hotel for Couples
First class hotel ,well located with beutiful sea views offering excellent and friendly staff service. Our room enjoyed great views over the pool area of the Bay, and was kept spotlessly clean, as was the whole hotel resort. We found the Hotel quiet and a little lacking in atmosphere in the evenings, but a six Euro taxi ride (all Mercedes)to Agios Nicolas, provides a lovely clean and interesting small town with a great choice of restaurants, tavernas, and bars.

10/10 Excellent

sara, east yorkshire

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel with great food and wonderful staff -
We stayed for a week, and just enjoyed staying around the pool and near the sea. Everything was excellent,and we did not feel the need to go anywhere else!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel, right next to the water.
A great stay with lovely staff, great breakfasts, beautiful weather and amazing surroundings.

10/10 Excellent

Stepan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Невероятное место для Медового месяца!
Это замечательное место, чтобы провести Медовый месяц!!! Отличное расположение, инфраструктура, персонал!!!

8/10 Bien

Frances, cambridge uk

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent location to beach and nearby restaurants
We stayed here for one week. The hotel amenities are good, we had a delux room sea front with lovely views. Personally I wouldn't pay extra for a suite with a pool unless you don't mind swimming in a box, walls either side for privacy although the rooms above can look directly down onto your pool and terrace area. Good friendly efficient staff, plenty of sun beds and beach towels. The majority of beds. Are on stone/concrete terraces, functional but not pleasing to the eye. The site was always windy, great if it's very hot but on cooler days this may be a problem. Also if you are not able to get a space on the very small beach or around the pool lots of steps to negotiate. The resort was very peaceful and quiete both during the day and evening. We were on half board so we could have lunch on the buffet restaurant but if we chose to ate in the other restaurants we received a 25% discount on food, a little mean, I thought it might be a supplement for certain items. We were not allowed to swop HB option to lunchtime, only the 25% discount. We ate three times in the hotel in the evening the buffet selection was perfectly adequate, we also chose to select off the very small menu in the buffet but was very disappointed with both the quality and quantity produced. We had a few lunches but we're very disappointed, very basic dishes, and very expensive compared to restaurants locally. I recommend lunch at piato, within walking distance. Excellent hosts, food, and price.
Réponse de General Manager le 7 août 2015
Dear Guest Thank you very much for your review posted and we value a lot the unbiased opinion of our guests giving us the possibility to improve our services and meet better our guests’ expectations. Kindly be assured of our best efforts to provide top class service to our valued clients and thank you for choosing our hotel for your holidays. Kind personal regards, Costas Sp. Zarbalas General Manager

10/10 Excellent

paul, Ashford

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We will be going back again.
it was our wedding anniversary and when our daughter mentioned it to reception they baked us a lovely cake on the day and delivered it to our room.Lovely staff , hotel and setting.
Réponse de General Manager le 10 oct. 2015
Dear Guest, Your appreciation on your holiday experience in our Hotel is noted with great pleasure. The satisfaction of our guests is top priority for management and staff and thank you for choosing our Hotel for your family holidays. Kind personal regards, Costas Sp. Zarbalas General Manager

10/10 Excellent

Heather, Kent, UK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Luxurious oasis
We had a wonderful 10 night stay with our 5 month old son. The hotel is not particularly pram friendly and they could do with an earlier sitting for families but the staff are exceptional and very accommodating. The food was delicious every day and the resort maintains a very high standard. Would love to visit again...without the baby this time!
Réponse de Genera le 7 août 2015
Dear Guest, Many thanks for your comments posted recently and I am delighted to read that our Hotel, service, food and location have met your expectations. I sincerely hope to have the pleasure of welcoming you again and thank you very much for recommending our hotel. Kind personal regards, Costas Sp. Zarbalas General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
helpful staff
Lovely hotel -staff very helpful. Would stay again
Réponse de General Manager le 6 août 2015
Dear Guest, My sincere thanks for taking the time to post your review with reference to your recent holiday with us and I am delighted to read that our Hotel and services provided have met your expectations and hope to return one day. The satisfaction of our guests is our top priority and we are much looking forward to welcome you again in the future. Kind personal regards, Costas Sp. Zarbalas General Manager

8/10 Bien

Andreas, Wetzikon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Schönes Hotel
Wir waren im Juni 2015 für eine Woche im St. Nicolas Bay Resort Hotel & Villas auf Kreta. Das Hotel ist wunderbar gelegen mit einer schönen Anlage sowie eigenem Strand. Unser Zimmer war sehr geräumig und ruhig, der Service war einwandfrei. Einzig das Essen war unserer Meinung nach nicht nach dem Standard, welcher wir uns von solch einem Hotel wünschen würden. Es gab selten griechische Speisen, und es war immer alles sehr fade. Alles in allem können wir dieses Hotel auf jeden Fall weiter empfehlen.
Dear Guest, Many thanks for your comments posted recently and I am delighted to read that our Hotel, staff, service and location have met your expectations. The points raised will be taken into consideration for future reference since we value a lot the subjective opinion of all our guests. I sincerely hope to have the pleasure of welcoming you again and thank you very much for recommending our hotel. Kind personal regards, Costas Sp. Zarbalas General Manager

10/10 Excellent

Caroline, Norwich

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Welcoming and high standard hotel
My recent stay was a return visit having stayed at St Nicolas Bay last year on a solo trip. This time I was accompanied by my partner and we stayed in a sea-view double room. Having viewed other hotels in the area online I felt this hotel still ticked all the boxes compared to the others. It has great views, clean rooms and beautifully kept gardens along with great food, excellent service and lovely spa. The beach isn't that expansive though so if you're wishing to spend all day on the sand this may not be quite the one for you-that said, the beach is clean and well looked after. I would happily return once again to this hotel.
Dear Guest, Thank you so much for your wonderful review on your recent holiday with us and for emphasising the location, food and spa but especially your great experience with all our staff. I am extremely happy and grateful to read that the philosophy and one of the trademarks of our hotel, namely high professionalism combined with genuine care is being felt and recognised by our valued guests. We look forward to the pleasure of welcoming you back very soon. Kind personal regards, Costas Sp. Zarbalas General Manager

10/10 Excellent

j&m, birmingham

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good amenities close to town
Very relaxing hotel pleasant and helpful staff. Excellent food lovely choice of menus
Réponse de General Manager le 30 juin 2015
Dear Guest, Many thanks for your comments posted recently and I am delighted to read that our Hotel, staff, service and food have met your expectations. I sincerely hope to have the pleasure of welcoming you again and thank you very much for recommending our hotel. Kind personal regards, Costas Sp. Zarbalas General Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre