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Avis sur Redwood Hyperion Suites

2.5 out of 5
Redwood Hyperion Suites
815 NE 6th St, Grants Pass, OR

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 23 avis sur 40." "
Note des voyageurs de 8 (Bien), d’après 14 avis sur 40." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 40." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 40." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 40." "

9,2/10

Propreté

9,0/10

Personnel et service

7,6/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

catherine j

Bed is hard to get into because of a hole but comfortable once you get in. Only good for one person.
Séjour de 1 nuit en mars 2024

10/10 Excellent

ELI

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Chipper le 19 déc. 2023
We appreciate that

8/10 Bien

Julianna

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en septembre 2023
Réponse de RHSuites le 27 sept. 2023
Thank you :)

10/10 Excellent

Wilma

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
60th Birthday winery trip
Hotel was easy to find. Check in was quick and easy. Staff was friendly and quick to respond to a request. Bathroom remodel was nice. Was quiet during the evening/night. Removed cobwebs above the bed. Still some above the light closest to the closet.
Séjour de 2 nuits en juin 2023
Réponse de RHSuites le 7 juil. 2023
Thank you for the review. We will work with housekeeping to check more thoroughly for cobwebs.

10/10 Excellent

Jeff

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice relaxing location Grounds are nicely cared for. The beds could use a little updating though:(
Séjour de 1 nuit en juin 2023
Réponse de RHSuites Staff le 9 juin 2023
We are glad that you enjoyed your stay here, sorry that the beds were not to your liking. But appreciate the comment and we will see what we can do for in the future, Thank You!

8/10 Bien

Carla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2023
Réponse de RHSuites le 27 mai 2023
Thank you for your review.

10/10 Excellent

lori

Séjour de 1 nuit en mars 2023
Réponse de Chipper le 3 avr. 2023
Thank you,

10/10 Excellent

darl

Séjour de 1 nuit en septembre 2022
Réponse de Chipper le 28 sept. 2022
We appreciate it :)

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2022
Réponse de Redwood Hyperion Suites le 23 août 2022
Thank you for the great review :)

8/10 Bien

Carrera

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property, super friendly and helpful staff, all was rather clean. My only complaint would be that the rooms are a bit outdated, and the beds were HORRIBLY uncomfortable. One of the 2 queen beds in the room even had a major dip in the middle of the bed and we sunk down in. Felt like we slept on a concrete floor. Time to upgrade!!
Séjour de 1 nuit en juillet 2022
Réponse de Chipper le 26 juil. 2022
Thank you for this information, we will be getting that taken care of...We just don't sleep in our rooms, so we rely a lot on our guest feed back. So thanks.

8/10 Bien

Garry, yreka

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property is vary nice
Séjour de 1 nuit en juillet 2022
Réponse de RHSuites le 18 juil. 2022
Thank you :)

10/10 Excellent

Elizabeth

Séjour de 1 nuit en mars 2022
Réponse de Redwood Hyperion Suites le 13 mars 2022
Thank you :) We hope to see you again in the future!

10/10 Excellent

john

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The whole place was beautiful highly recommend getting new beds
Séjour de 1 nuit en mars 2022
Réponse de Chipper le 3 mars 2022
Thank you for taking the time out of your travels to leave us a great review. RHSuites Team

4/10 Médiocre

Gabe

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
it waa 137 for a night in a hotel that was worth like 60 bucks, and on top of that they charge you a 200 dollar incidental charge up front.
Séjour de 1 nuit en septembre 2021
Réponse de Chipper le 30 sept. 2021
We have always required a Security Deposit and that is noted when you book. Thank you, RHSuiites Staff

10/10 Excellent

Kathryn, Phoenix, Oregon

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely property, felt like an oasis in the middle of town.
Séjour de 1 nuit en septembre 2020
Réponse de Chipper le 16 sept. 2020
Thank you for the kind words and hope to see you again. Thank you, RHSuites Staff

10/10 Excellent

Kathryn, Phoenix, Oregon

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The check in was fast and friendly. The room was clean and inviting.
Séjour de 1 nuit en septembre 2020
Réponse de Chipper le 10 sept. 2020
Thank you for the kind words on the review hope you stay safe. RHSuites Staff,

8/10 Bien

luis

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2020
Réponse de CHipper le 4 août 2020
Thank you

8/10 Bien

Ryan

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Can a motel be classy?
This little spot is understatedly classy. When you’re driving buy it looks like another motel but the rooms are spacious, clean and comfortable. Noting bougie, but definitely a classy little spot to stay.
Séjour de 1 nuit en juillet 2020
Réponse de Chipper le 23 juil. 2020
Thank you

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean, quite, comfortable.
Clean, quiet, comfortable. Our room had a small patio. Plenty of space. Friendly staff.
Séjour de 3 nuits en juillet 2020
Réponse de RHSuites Staff le 16 juil. 2020
Thank you for the kind words about the property, hope that you will stay again. Thank you RHSuites Staff

10/10 Excellent

Nick

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Great for price
Great location and nicely kept up would stay again
Séjour de 1 nuit en juin 2020
Réponse de Chipper le 30 juin 2020
Thank you,

10/10 Excellent

cynthia

Voyage en famille, Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best kept secret in Grant’s Pass
This is Grant’s Pass best kept secret. Redwood Hyperion pays attention to detail when it comes to cleanliness. This was our 3rd visit to Redwood and it didn’t disappoint. The ground are nicely kept, friendly staff, quiet, good beds, etc. They are a family business, not a chain, and take great pride in their business
Séjour de 1 nuit en juin 2020
Réponse de Chipper le 24 juin 2020
The GM really appreciates this response and we know the owner will too. Thank you so much and for willing to share how unique we are from all the others.

4/10 Médiocre

labear, Paso Robles

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Nice property w/ what should have been nice amenities. The pool, spa and ALL other property amenities where closed. Expedia should not EVER had taken this reservation since hotel was still in phase 1 opening. Even the hotel had stated upon our arrival that they just stopped taking resvervations due to complaints. Bottomline, even with all the above, this hotel is still only a $65 room w/ lipstick.
Séjour de 1 nuit en juin 2020
Réponse de Chipper le 21 juin 2020
We have sent out notices to you when you booked, so you knew the prices were lowered due to Covid~19. Sorry you didn't get these messgaes.

8/10 Bien

Jason

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pleasant stay.
Nice motel that looks like it would be a good family spot in the summer. Pet friendly room was decent, staff were nice. Good central location.
Séjour de 1 nuit en juin 2020
Réponse de Chipper le 16 juin 2020
Thank you

10/10 Excellent

Denice

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful setting.
Beautiful place. Only thing that wasn’t amazing, was the. mattresses...rolled to the middle.
Séjour de 1 nuit en juin 2020
Réponse de RHSuites Staff le 14 juin 2020
Thank you for the kind words about the property, sorry that the bed was unconformable. RHSuites Staff

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en juin 2020
Réponse de Chipper le 8 juin 2020
Thank you

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
unfriendly staff
My check in was great and room was awesome considering the situation. Have wanted to stay here for over 16 years and glad we finally did, it was so peaceful and may possibly be a returning customer in the future. Only compliant is the next day the lady that was working was rude and acted VERY PUT OUT when asked any question as little as even asking for a few extra coffee packets.
Séjour de 1 nuit en mai 2020
Réponse de Chipper le 4 juin 2020
Glad the room was good, and we are sorry to hear you felt put out, not sure what questions weren't answered and we have been handing out as much extra's as allowed with Covid~19.

8/10 Bien

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I thought that the ambience was very pleasing and the customer service was great as well. Check in was great and no issues going forth.
Séjour de 1 nuit en mai 2020
Réponse de CHipper le 28 mai 2020
Thank you, hope to see you again.

10/10 Excellent

Brittany

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cute hotel
I stayed here with my mother in law and daughter. We stayed during covid times, there was a lot modified, no breakfast, pool, gym. But it’s ok we really just needed a place to sleep. The property is beautiful!! Grants pass is a cute little town. Our room was bigger than most places so that was nice! Ac unit worked well and so did the heater. Beds could be more comfortable for sure.... not too excited about that. Otherwise it was a great place to stay. Staff was super friendly.
Séjour de 2 nuits en mai 2020
Réponse de Chipper le 27 mai 2020
Thank you

8/10 Bien

Jared, Salem

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful property that's been there since I was a kid. Someone put some love and money into it! Everything was great........Except! THE BEDS WERE ROCK HARD! I decided to get a hotel while in town instead of sleeping on my dad's couch that hurts my back. I could have saved the money because the couch is softer! Other than that it was great
Séjour de 2 nuits en mai 2020
Réponse de Chipper le 26 mai 2020
Thank you for the information, all of our beds are new! Sorry that they weren't soft for you.

4/10 Médiocre

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et équipements
The gas fire pit was not in operation or available to turn on and my request for a short one hour extension of the check out time from 11 to 12 was flatly and rudely denied. Not even granted in part.
Séjour de 2 nuits en avril 2020
Réponse de Chipper le 14 avr. 2020
Thank you for understanding, the location of the fire pit is in the common pool/hot tub area; by CDC requirement and the Governor of Oregon we are not allowed to open this area. As far as the late check out not sure if you were willing to sign and pay for the late check out fee. Under normal times I am sure everyone is a lot better at understanding laws and regulations. Hopefully you could see why the rooms reflect that in the extremely discounted price for a room these days.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Happy we had some place nice to stay at a reasonable price.
Séjour de 1 nuit en avril 2020
Réponse de Chipper le 14 avr. 2020
Thank you,

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
the room and the grounds were nice. a slightly more liberal policy on breakfast would be nice. 9 am on a sunday morning and everything is already put away already.
Séjour de 1 nuit en mars 2020
Réponse de Chipper le 22 mars 2020
Sorry about that but continental does close at 9am. We do alert all guest and it is posted on everything.

8/10 Bien

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice well kept property. Spacious rooms and beautiful grounds.
Séjour de 1 nuit en mars 2020
Réponse de RHSuites le 15 mars 2020
Thank you and look forward to your next visit

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay in Grants Pass
This was kind of a staycation since we live about 30 miles away. The desk clerk was very nice, friendly and helpful. He went out of his way to make sure we knew where the room was. The room was clean and had everything we needed. The beds were pretty firm & we generally like a softer bed, but it was fine. (To management: an idea i thought of was to have one softer bed and one firmer bed in the rooms with 2 beds). Even though it was a Saturday night, the hotel was very quiet. The bedding was warm, the shower had good pressure. They gave us plenty of soaps. The grounds are really pretty amd very relaxing. A gery nice stay. Thank you.
Séjour de 1 nuit en mars 2020
Réponse de Chipper le 10 mars 2020
Thank you from the RHSuites Staff

8/10 Bien

Peters, Apopka, FL

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Property has easy access to both one way traffic streets allowing safe entry and exit. Despite its location to the Historic town center it is quiet with pleasing landscaping to give an outdoorsy feeling. Our stay was from a Sat to Thu during the off season when reduced staff and amenities limited the full use of facilities. Wake up service was not provided via room telephone and the provided alarm clock was complicated to use. Not a pleasant situation for making an early morning flight out of Medford.
Séjour de 1 nuit en mars 2020
Réponse de RHSuites le 8 mars 2020
Thank you for staying with us. Please let Front Desk know you want a wake up call and we can provide that for you.

10/10 Excellent

Paul, Whidbey Island, WA

Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall, this is the best place I ave stayed in Grants Pass having made four trips there in the past 18 months. On th exterior, it has esthetic grounds and good-ample parking near your room. My room was up-to-date as to furnishing and everything was very clean. This is the place I will continue to use when staying overnight in Grants Pass.
Séjour de 1 nuit en février 2020
Réponse de RHSuites le 22 févr. 2020
Thank you!! :) We look forward to seeing you again. Have a great day!

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location was fantastic, staff was extremely helpful and accommodating, property is absolutely stunning and rooms were very clean and nice.
Séjour de 1 nuit en octobre 2019
Réponse de Front Desk, RHSuites le 3 nov. 2019
Thank you

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2019
Réponse de Cindy le 18 août 2019
Thank you

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Reserve directly from the motel. Expedia charges 20% more and more on taxes!
Séjour de 1 nuit en juin 2019
Réponse de Staff le 10 juin 2019
We hope your stay was enjoyable. Front Desk Staff