Appartement à louer à Gare de Small Heath

« First of all this is not a luxury apartment. The walls were dirty. Needs a repaint in the bathroom. Bed uncomfy and pillows flat. There is also a deposit required which is unnecessary given the state of the apartment. After we left, the host messaged to say we wouldn’t get the full refund back as the door was unlocked, despite the fact you require a fob to enter the building. They also then suggested items were missing from the apartment such as a chopping board and remote. I told them we had...

« Unfortunately after paying for a last minute room in this lovely looking apartment, the host refused to send confirmation of the account for the deposit and then told me it was too late to send the deposit and cancelled my booking stating that the room was non-refundable and had refused to refund me. I am sure that the place is lively as described, but be warned about the hosts being able to cancel last minute and then refuse a refund. »

« Very dirty and on my first night in the property the guest in the room next to my room were noisy all night. »

« All great and communications and service feom the bost was spot on. »