2/10
We Reported the refrigerator was not working and dishwasher was not bolted in under the counter. I was told to just wait 24 hrs for it to start to cool. And that the dishwasher was fine. There was a mini refrigerator in the dining area that only cooled some on the top portion, hours later, but dripped. Looked to be froze up. After numerous email messages a day in a half later a maintenance man shows up and brings another old mini refrigerator to replace the other mini. He stated they have a refrigerator on order, (so they rented this home knowing there were problems). This was in the evening of the second night and we were to check out that next morning by 11:00. We had to go buy ice to try to keep our meat, milk, eggs, dips, etc. cold and had to toss out groceries. The Host just kept arguing with me. I asked to speak with the owner and she never responded. The pictures are not what the house represents. Downstairs has a window AC and the room stays damp. The washer and dryer are in this area. The dryer sounded like a rocket going off. They should not rent this home until these concerns are up to working order. Im requesting compensation on my groceries
Regina T.
Séjour de 2 nuits en juillet 2025