« The staff was kind and very responsive on the arrival and organising the events. Checking in and out was easy, well organised.
However the facilities needed more maintenance. The rooms were mouldy and needed more ventilation. Toilet wise could be largely improved in terms of insect defecate.
Understand itâs a place surrounded by nature but also spotted a mouse in one of the rooms, the staff were quick to respond and helped checked the rooms.
The lagoon area with water was dirty »
« The staff was kind and very responsive on the arrival and organising the events. Checking in and out was easy, well organised.
However the facilities needed more maintenance. The rooms were mouldy and needed more ventilation. Toilet wise could be largely improved in terms of insect defecate.
Understand itâs a place surrounded by nature but also spotted a mouse in one of the rooms, the staff were quick to respond and helped checked the rooms.
The lagoon area with water was dirty »
« The hotel is very close to Batam Centre Ferry Terminal: very convenient ! It is located opposite to Mega Mall where you can find everything.
We were welcomed with a delicious ginger lime cocktail.
The staff is extremely kind, very very helpful and smiling which is totally diferent from Singaporean behaviour.
The breakfast was delicious, tasty and with a wide variety of products.
I highly recommend this hotel and definitely I will visit again.
»
« The hotel is very close to Batam Centre Ferry Terminal: very convenient ! It is located opposite to Mega Mall where you can find everything.
We were welcomed with a delicious ginger lime cocktail.
The staff is extremely kind, very very helpful and smiling which is totally diferent from Singaporean behaviour.
The breakfast was delicious, tasty and with a wide variety of products.
I highly recommend this hotel and definitely I will visit again.
»
« Great hotel and very central, which might be a drawback during weekends if facing the market. Can be noisy if you like the quietness (noise level going down from 10:11Pm). Excellent bedding and great service.
Swimming pool access hours are quiet extensive. Pool a little short if you want to do laps. »
« Great hotel and very central, which might be a drawback during weekends if facing the market. Can be noisy if you like the quietness (noise level going down from 10:11Pm). Excellent bedding and great service.
Swimming pool access hours are quiet extensive. Pool a little short if you want to do laps. »
« A special thanks to Ms Gracia who attend to my check in and check out of hotel. Her warm welcome makes me feel so great during my short staycation. And to all other staffs, they are all so polite and friendly. Keep up the good work! Definitely will visit again »
« A special thanks to Ms Gracia who attend to my check in and check out of hotel. Her warm welcome makes me feel so great during my short staycation. And to all other staffs, they are all so polite and friendly. Keep up the good work! Definitely will visit again »
« Stayed in a suite room. Staff were courteous and location is walking distance to Nagoya shopping mall.
Shortfall was lack of hand soap at the basin. None at the kitchen and the other toilet. Also TV remote control had difficulty in pressing, and no YouTube. Time to upgrade.
Will be staying again from 31 Dec - 4 Jan. Hope to see improvement.
Overall still better value vs homestay for the price paid. »
« Stayed in a suite room. Staff were courteous and location is walking distance to Nagoya shopping mall.
Shortfall was lack of hand soap at the basin. None at the kitchen and the other toilet. Also TV remote control had difficulty in pressing, and no YouTube. Time to upgrade.
Will be staying again from 31 Dec - 4 Jan. Hope to see improvement.
Overall still better value vs homestay for the price paid. »