Hall

Avis sur Days Inn & Suites by Wyndham Fort Myers Near JetBlue Park

2 out of 5

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 509 avis sur 1364." "
Note des voyageurs de 8 (Bien), d’après 368 avis sur 1364." "
Note des voyageurs de 6 (Satisfaisant), d’après 207 avis sur 1364." "
Note des voyageurs de 4 (Médiocre), d’après 126 avis sur 1364." "
Note des voyageurs de 2 (Horrible), d’après 154 avis sur 1364." "

8,6/10

Propreté

7,0/10

Personnel et service

7,2/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Yvan, Bécancour

Séjour de 1 nuit en septembre 2022
Réponse de Manager le 22 déc. 2022
Hello Yvan,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 Excellent

Sylvain

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tres propre . Facile d’accès . Piscine agréable
Séjour de 2 nuits en avril 2022
Réponse de Manager le 13 avr. 2022
Hello Sylvain, It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

10/10 Excellent

Mathieu

Séjour de 2 nuits en avril 2022
Réponse de Manager le 14 avr. 2022
Hello Mathieu, It was our privilege to earn your business and we hope to host you again on your next trip.,

4/10 Médiocre

Jacques

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Les lits étaient corrects. Mais des paquets de cheveux au sol et une étiquette pas enlevée dans le bain ce n’est pas intéressant. De plus le déjeuner montré sur les photos promotionnelles était loin d’être à la hauteur. Et parler avec une personne par vidéo au comptoir est inacceptable. En partant j’ai demandé une facture et on m’a répondu que c’était à Expédia de me la fournir. Je l’attends toujours. Plus jamais ces établissements surtout s’ils n’ont pas de personnel au comptoir. Maintenant j’espère que vous allez m’envoyer une facture en bonne et due forme le plus tôt possible.
Séjour de 1 nuit en février 2022
Réponse de Manager le 22 févr. 2022
Know that your voice is of tremendous importance to us and we value your comments about our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

10/10 Excellent

Tommy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Belle hotel! Je recommande
Très belle hotel propre! Pas de personnel physique pour le check in. Bcp de commodité. Piscine à l'ombre rendu l'après-midi.
Séjour de 1 nuit en décembre 2021
Réponse de Manager le 5 janv. 2022
We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our hotel. We hope to someday have another opportunity to host your stay.

10/10 Excellent

Alex

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfecto y conveniente. Tal cual yo lo buscaba.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 25 mai 2024
Hello Alex,Nos complace saber que encontró nuestro hotel perfecto y conveniente para sus necesidades. Esperamos tener el placer de darle la bienvenida nuevamente en el futuro.

6/10 Satisfaisant

Marie, Annandale

Les points forts : Propreté et personnel et service
The off site check in system and no front desk associate to welcome guest was unexpected. The dining and staff associates were very good in customer service and worked hard to please guest. Noisy in guest rooms.
Séjour de 3 nuits en mai 2024
Réponse de Manager le 25 mai 2024
Hello Marie,Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed the service provided by our dining and staff associates. Rest assured, we will address the noise concerns with urgency to enhance the overall guest experience.

4/10 Médiocre

Carol

I didn’t need a suite but AI Conan insisted I upgrade All this did was create a room that needs more cleaning for the cleaning staff I didn’t like the automated check in and the fact that there was no human at the hotel Also I would suggest that you provide transportation for your guests to the airport. Uber wouldn’t accept my Visa because the price for transporting was toolow
Séjour de 1 nuit en mai 2024
Réponse de Manager le 24 mai 2024
Hello Carol,We regret to hear about your experience with the suite upgrade and cleaning concerns. Regarding the automated check-in, we apologize for any inconvenience caused, and we continuously strive to improve our services based on feedback. As for transportation, we recommend guests to explore local taxi services or contact the hotel directly for assistance with transportation options to the airport.

8/10 Bien

Jean

Les points forts : Propreté
Séjour de 2 nuits en mai 2024
Réponse de Manager le 25 mai 2024
Hello Jean,We are delighted to hear that you enjoyed your stay with us! Please feel free to reach out to us if you have any further comments or suggestions. We look forward to welcoming you back soon!

10/10 Excellent

Angela

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Since all is virtual i really disnt see any staff however when i did they were friendly, i really didn't really have much interaction with anyone. Everything was clean and nice.
Séjour de 3 nuits en mai 2024
Réponse de Manager le 23 mai 2024
Hello Angela,We appreciate your positive feedback on the cleanliness and friendliness of our staff. We aim to provide a seamless and efficient virtual experience for our guests. Should you have any further inquiries or feedback, please feel free to reach out to our management team directly.

10/10 Excellent

Winnecie Zamar Shaelle Dite

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I recommande this place it’s was really good.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 23 mai 2024
Hello Winnecie Zamar Shaelle Dite,We are thrilled to hear you had a positive experience during your stay with us. We appreciate your recommendation and hope to welcome you back in the future for another enjoyable visit.

8/10 Bien

Nathaniel

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Manager le 23 mai 2024
Hello Nathaniel, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Bien

Guy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a convenient stop for rest. Clean and quiet.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 17 mai 2024
Hello Guy,We're thrilled to hear that you found our hotel to be clean and quiet during your stay. We strive to provide a comfortable and relaxing experience for all our guests. Should you have any future concerns, feel free to reach out to our management team directly.

10/10 Excellent

Wyiatt

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
excellent staff
Séjour de 2 nuits en mai 2024
Réponse de Manager le 14 mai 2024
Hello Wyiatt,We appreciate your kind words about our staff and their service. Our team strives to provide exceptional hospitality to all our guests. Should you have any further feedback or suggestions, please feel free to reach out to our management team for assistance. Thank you for choosing our hotel for your stay.

10/10 Excellent

Melissa, Baldwin

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Perfect for a one night stay before an early flight. Virtual check in was convenient.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 14 mai 2024
Hello Melissa,We are pleased to hear you found our hotel convenient for your quick trip. We appreciate your feedback on our virtual check-in process as we strive to make our guests' stays as seamless as possible. Thank you for choosing to stay with us and we hope to welcome you back in the future.

4/10 Médiocre

John

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Didn't like remote check-in, took too much time, created a line of people. Didn't like there was no power for CPAP next to beds. Didn't like $5.00 12oz soda out of machine on 2nd floor. TV did not have great contrast. Did like fair price. Won't stay there again.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 14 mai 2024
Hello John, We appreciate your feedback on the remote check-in process and amenities provided in the room. Your comments will be shared with the relevant teams for their review. We are glad you found our pricing fair. Should you reconsider, we would love to welcome you back for another stay in the future.

10/10 Excellent

Marissa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The check in system was unique but very efficient. Customer service was extremely fast, friendly, and helpful. This location is very close to the airport as well which is convenient. I highly recommend!
Séjour de 1 nuit en mai 2024
Réponse de Manager le 11 mai 2024
Hello Marissa,We are thrilled to hear that you found our check-in system efficient and our customer service fast and friendly. Being close to the airport does make for a convenient stay. Thank you for recommending us!

10/10 Excellent

Wilson J

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The service and it is very clean
Séjour de 1 nuit en mai 2024
Réponse de Manager le 11 mai 2024
Hello Wilson J,We appreciate your positive feedback on our service and cleanliness standards. Should you have any further comments or concerns, please do not hesitate to reach out to us directly. Thank you for choosing to stay with us.

6/10 Satisfaisant

Mary

Les points forts : Propreté et personnel et service
The property was very nice but the treadmill wasn't working. Coffee was pretty bad. The staff were very friendly and helpful. Very minor complaint.
Séjour de 5 nuits en mai 2024
Réponse de Manager le 11 mai 2024
Hello Mary,We appreciate your feedback on our property and friendly staff. Your comments on the treadmill and coffee will be shared with the relevant teams for further review and improvement to enhance guest experiences. Thank you for bringing this to our attention.

6/10 Satisfaisant

Mark

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Clean but the virtual desk clerk is bothersome and cold. Continental breakfast is average. Smell of stale smoke in the bed pillows was disgusting.
Séjour de 2 nuits en mai 2024
Réponse de Manager le 10 mai 2024
Hello Mark,We appreciate your feedback on the cleanliness of our hotel and the breakfast offerings. We regret to hear about your experience with the virtual desk clerk and any inconvenience caused by the smell of smoke. Your comments have been shared with the appropriate teams for further review and improvement.

10/10 Excellent

Almarys

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very polite and dedicated. We felt taken care of. My family do not English so it was neat to have some Spanish speaking staff that an comunicate with them. Not to mention the lovely lady in charge of the breakfast area was exceptional. Always greeting us with a smile and very dedicated to make our meal a pleasant one
Séjour de 4 nuits en mai 2024
Réponse de Manager le 10 mai 2024
Hello Almarys,We are delighted to hear you enjoyed the service provided by our dedicated staff during your stay. Our team always aims to make every guest feel well cared for. We appreciate your kind words about our Spanish-speaking staff members and the breakfast area attendant. Please feel free to contact our management team for any further assistance.

2/10 Horrible

Valerie, Tucson

Les points forts : Propreté
Les points faibles : Personnel et service et équipements
I’ve never checked into a hotel without having a human check you in. I had to talk to someone’s face on a computer. It was not welcoming at all! The only redeeming thing about this hotel is the delightful lady named Molly who works in the breakfast area.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 10 mai 2024
Hello Valerie, We appreciate your feedback and apologize for any inconvenience you experienced during check-in. Your kind words about Molly will surely be shared with her team. Should you have any further concerns, please feel free to reach out to our management team directly for assistance.

8/10 Bien

Becky

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Very clean and quiet even though so close to the airport. Breakfast offered could have been more robust. No real hot items except for make your own waffles and then EVERYONE was trying to get that. 3 people staying in our room but kept getting only 2 towel sets. Zero front desk staff so check in was remote and clearly out of country staff with difficult accents to hear through the speakers.
Séjour de 3 nuits en mai 2024
Réponse de Manager le 10 mai 2024
Hello Becky,Thank you for sharing your perspective on your recent stay. We appreciate your feedback on our cleanliness and quiet environment. Regarding breakfast, we strive to cater to a variety of preferences. We apologize for any inconvenience with the towel sets and remote check-in experience. Your comments will be shared with our team for improvement.

10/10 Excellent

Adam

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean safe. Tread mill that didn’t work and an elliptical and seated bicycle isn’t really a gym. Everything else is excellent. Housekeeping staff is excellent but virtual desk staff takes some adjusting for old folks like me.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 10 mai 2024
Hello Adam, We appreciate your positive feedback on the cleanliness and safety of our hotel. We regret to learn about the issue with the treadmill and the limited gym equipment. Your compliments to our housekeeping team are valued, and we will share your feedback regarding the virtual desk staff for their consideration. Thank you for taking the time to review your stay with us.

6/10 Satisfaisant

Anthony

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
The hospitality of the housekeeping and the morning staff. And the rooms were clean when arrived. Did not like how there was not an actual person at the front desk. We understand due to the pandemic things are different.
Séjour de 7 nuits en avril 2024
Réponse de Manager le 7 mai 2024
Hello Anthony, We appreciate your feedback on our clean rooms and friendly staff. While we have adjusted our front desk operations for safety reasons, we value your understanding during these challenging times. Your comments will be shared with the team for future improvements.

2/10 Horrible

Julianne

Voyage en famille
Les points forts : Propreté
What I didn’t like was the virtual checking and not having a live person behind the desk, checkin took 25 minutes and they owe me $9 because the machine couldn’t make change. Very dissatisfied with checking in.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 4 mai 2024
Hello Julianne,We appreciate your feedback on your recent stay. We regret to hear that the virtual check-in process did not meet your expectations. Our team values efficiency and convenience, and we apologize for any inconvenience caused during your check-in process. Should you have any further concerns or require assistance, please feel free to reach out to our management team. Thank you for sharing your experience with us.

8/10 Bien

Jay, LAND O LAKES

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Apparently new and features excellent daily room make-up and a reasonable breakfast. But the roboticized check-in/check-out was inefficient and uncomfortable. The equipment and systems need to be improved as well as the associated staff training.
Séjour de 2 nuits en avril 2024
Réponse de Manager le 1 mai 2024
Hello Jay,Thank you for your feedback on the room condition and breakfast service. We appreciate your input on our check-in/check-out process and will review our equipment and staff training to ensure a smooth stay for all guests. Your comments will help us enhance our guest experience further.

10/10 Excellent

Carlene

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great
Séjour de 2 nuits en avril 2024
Réponse de Manager le 28 avr. 2024
Hello Carlene,We appreciate you taking the time to share your thoughts with us. Your feedback is valuable for us to continually improve and enhance our guest experience. Thank you for choosing to stay with us, and we hope to welcome you back in the future for an even better stay.

10/10 Excellent

Tirso

Séjour de 1 nuit en avril 2024
Réponse de Manager le 17 mai 2024
Hello Tirso,We are grateful to hear you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another fantastic stay.

4/10 Médiocre

Michael

Voyage en famille
Les points faibles : Personnel et service
The room literally stank of dope. Even the hallway smelled of pot smoke. With virtual check in there was no one onsite watching the staff.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 30 avr. 2024
Hello Michael,We regret to hear about the odor issues you experienced during your stay. Your feedback will be shared with the team for further review. For future assistance, please contact our management directly.

8/10 Bien

Patricia

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms very clean and up-to-date.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 26 avr. 2024
Hello Patricia,Thank you for appreciating our clean and modern rooms. We strive to provide our guests with a comfortable stay. Your feedback is valued for future improvements.

10/10 Excellent

Carolina, Columbia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muy tranquilo y acogedor
Séjour de 1 nuit en avril 2024
Réponse de Manager le 26 avr. 2024
Hello Carolina,Nos complace saber que disfrutó de la tranquilidad y la calidez de nuestro hotel. Si necesita más información o asistencia en el futuro, ¡no dude en contactarnos!

10/10 Excellent

Briana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed for one night so its hard to say anything. Was clean & comfortable
Séjour de 1 nuit en avril 2024
Réponse de Manager le 25 avr. 2024
Hello Briana,We appreciate your feedback on the cleanliness and comfort of your stay with us. It's wonderful to hear that you found our hotel meeting your expectations. Should you ever revisit, we hope to provide an even more satisfying experience for you.

10/10 Excellent

Fernando

Séjour de 1 nuit en avril 2024
Réponse de Manager le 14 mai 2024
Hello Fernando,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 Bien

Uwe

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
angenehmes Hotel für eine Übernachtung
Séjour de 1 nuit en avril 2024
Réponse de Manager le 25 avr. 2024
Hello Uwe,Wir freuen uns, dass Sie eine angenehme Übernachtung bei uns hatten. Es ist uns wichtig, dass unsere Gäste eine erholsame Zeit bei uns verbringen. Für weiteres Feedback kontaktieren Sie bitte die Hoteldirektion. Wir hoffen, Sie schon bald wieder begrüßen zu dürfen!

2/10 Horrible

Todd

Séjour de 1 nuit en avril 2024
Réponse de Manager le 10 mai 2024
Hello Todd,We are sorry to hear that your experience did not meet your expectations. We encourage you to contact us directly with any feedback you may have so we can address any issues you encountered during your stay. We strive to provide excellent service to all our guests.

6/10 Satisfaisant

Rebecca

Voyage en famille
Les points forts : Personnel et service
Would be nice to have airport shuttle since so close to the airport. Video check in was interesting. Would rather have a person onsite.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 20 avr. 2024
Hello Rebecca,We appreciate your feedback on the convenience of our location and check-in process. We'll share your suggestion about an airport shuttle with the team for review. Our video check-in is aimed at providing a quick and efficient service, but we understand your preference for in-person assistance. Thank you for sharing your thoughts with us.

8/10 Bien

Radhika

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
The refrigerator wasn’t working so well. It had to be set high to keep cold which caused our drinks to freeze. Otherwise it’s a great place to stay. Breakfast was great.
Séjour de 3 nuits en avril 2024
Réponse de Manager le 19 avr. 2024
Hello Radhika, We appreciate your feedback about your recent stay with us. We're delighted to hear that you enjoyed our breakfast offerings. Your comments about the refrigerator have been noted for our improvement. Please feel free to reach out to our management team for further assistance. We hope to welcome you back again in the future.

10/10 Excellent

Jose

Séjour de 1 nuit en avril 2024
Réponse de Manager le 10 mai 2024
Hello Jose,We're thrilled to hear you had a fantastic experience during your stay with us! Please don't hesitate to reach out if there's anything we can do to make your next visit even more enjoyable.

8/10 Bien

Jonathan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very Underrated. I would say it’s a 105
Séjour de 2 nuits en avril 2024
Réponse de Manager le 17 avr. 2024
Hello Jonathan, We appreciate your positive feedback and are glad to hear you found our hotel to be underrated. We strive to provide exceptional experiences to all our guests. Thank you for taking the time to share your thoughts with us.

10/10 Excellent

Luis E

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and clean
Séjour de 1 nuit en avril 2024
Réponse de Manager le 17 avr. 2024
Hello Luis E,We are delighted to hear that you found our hotel nice and clean during your stay. If you have any further feedback or suggestions, please feel free to reach out to our management team.

10/10 Excellent

Johnny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place
Séjour de 1 nuit en avril 2024
Réponse de Manager le 15 avr. 2024
Hello Johnny,We're glad to hear you enjoyed your stay with us! Thank you for taking the time to share your feedback. If you have any further comments or suggestions, please feel free to reach out to us directly. Your input is valuable to us.

6/10 Satisfaisant

Suzi

Voyage d’affaires
Les points forts : Infrastructures et conditions de l’hébergement
A virtual check in was odd, but it worked. Felt like there was no one around to see if there was an issue.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 15 avr. 2024
Hello Suzi, We apologize for any inconvenience you may have experienced during your stay. Your feedback is valuable and will be shared with our team for further consideration. Please don't hesitate to reach out to our management team if you'd like to discuss your concerns further.

10/10 Excellent

cristian

Les points forts : Propreté
Good
Séjour de 1 nuit en avril 2024
Réponse de Manager le 15 avr. 2024
Hello cristian,We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. If you have any further concerns, please don't hesitate to contact our management team directly. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Gerardo

Séjour de 1 nuit en avril 2024
Réponse de Manager le 15 avr. 2024
Hello Gerardo,We are elated to hear that you had an excellent experience during your stay with us! Should you have any further comments or suggestions, please do not hesitate to contact us directly. We hope to welcome you back again soon!

6/10 Satisfaisant

Ronald, Deadwood

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
The hotel itself was very good, clean and well appointed, “BUT” there is no front desk person present. In the afternoon the water was turned off-without notice! Then that evening we went to take showers—the water was back on but NO HOT WATER, (of course no notice on that either!) We called the front desk phone # we had- NO ANSWER at front desk. My husband went down to front desk- no help there either from anyone, ans no one was there. Ended up going to bed and FINALLY the water was hot in am. We (as well as several other guests) were not pleased-to say the least! If they are not going to have someone present at the front desk, then there at least should be a phone number to contact that actually answers! What happens in a “real emergency” situation? Would never stay here again, even tho the hotel appears fairly new and is very nice.
Séjour de 2 nuits en avril 2024
Réponse de Manager le 14 avr. 2024
Hello Ronald,Thank you for sharing your detailed experience with us. We appreciate your compliments on the hotel's cleanliness and amenities. We regret any inconvenience you faced regarding the water issue. Your feedback is valuable and will be shared with our team for improvement opportunities. We understand your concerns and will take them into consideration for the betterment of our services.

8/10 Bien

Joseph, Millsboro

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
easy check-in
Séjour de 2 nuits en avril 2024
Réponse de Manager le 13 avr. 2024
Hello Joseph,We appreciate your positive feedback on our check-in process. We strive to make our guests' experience as smooth as possible. We hope to welcome you back soon for another enjoyable stay!

10/10 Excellent

Luis

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good and I recommended this location
Séjour de 3 nuits en avril 2024
Réponse de Manager le 12 avr. 2024
Hello Luis,We appreciate your recommendation and are delighted to hear you had a positive experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.

4/10 Médiocre

Jorge

Voyage d’affaires, Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements
Stayed in a suite, was checked in to a room and the housekeeper was still cleaning. There were no utensils, there was no paper towels in the kitchen area. The glasses were mismatched, it was okay I went and bought all the amenities I required. Breakfast bar was typical continental breakfast, I passed on it and bought what I needed.
Séjour de 2 nuits en avril 2024
Réponse de Manager le 9 avr. 2024
Hello Jorge, We apologize for the inconvenience you experienced during your stay. Guest satisfaction is important to us, and we will address your concerns with the relevant departments for improvement. Your feedback will help us enhance the guest experience for future visits.

10/10 Excellent

Yancey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice property and really clean
Séjour de 1 nuit en avril 2024
Réponse de Manager le 13 avr. 2024
Hello Yancey,We are pleased to hear that you found our property nice and clean. Your positive feedback is greatly appreciated and we hope to welcome you back in the future.