6/10 Satisfaisant
Derek B.
30 août 2025
Les points faibles : Propreté
Lovely spacious villa, with a great outdoor pool. Communication with rep was excellent and airport transfers good, we all felt the villa could be better maintained and cleaned. we arrived, to a used ashtray on the table by the pool, and dirty tables. There was also a used ashtray on the 3rd floor balcony,m. The cushions on the outdoor areas, were filthy and we were not able to sit on them. One of the tables that was situated by the sun loungers was broken it, just collapsed. The wifi did not work for 24 hours and wires had been removed, should be checked. The 3rd floor balcony is loose and needs further securing and the glass cleaning as looked like juice had been thrown against it. we were appalled to see that there was lumps of chewing gum on the lights as you head out on to the terrace and the patio door curtains had what looked like chocolate all smeared on them. The dishwasher was broken but was soon sorted. the bathrooms are all in need for fresh grout and a bit of bleach. There was dirt under and in the toilet brush holders, clearly not moved when the floors are mopped but to see such filthy toilet brushes, was something we did not expect. I would highly recommend replacing everyone of them. 1 bedroom was full of ants, climbing up the bed. The sink in the penthouse did not drain and cupboard had rubbish.no fridge either although one in kitchen so need to take up stairs. would strongly recommend a full room to room review to ensure the required standard for future
Derek B.
Séjour de 14 nuits en août 2025