Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 91 avis sur 147." "
10 – Excellent
91
Note des voyageurs de 8 (Bien), d’après 42 avis sur 147." "
8 – Bien
42
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 147." "
6 – Satisfaisant
4
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 147." "
4 – Médiocre
4
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 147." "
2 – Horrible
6
9,0/10
Propreté
8,6/10
Personnel et service
8,6/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
8/10 Bien
Ahmet
Voyage en famille avec de jeunes enfants
26 juil. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Site construit sur une presqu’île avec ses plages et criques. Aménagements, équipements et espaces verts exceptionnels.
C’est un village de vacances avec ces et -.
Le personnel jeune devrait être plus souriant et plus serviable.
Nous avons beaucoup aimé.
A bon entendeur: le prix par personne de la traversée en bateau à Fethiye laisse perplexe.
Ahmet
Séjour de 5 nuits en juillet 2022
Réponse de Misafir İlişkileri le 27 juil. 2022
Cher Ahmet ,
Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.
Nous remontons dès maintenant vos remarques relatives au service concerné, ainsi qu’à notre Direction afin que des mesures soient prises.
Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.
Veuillez agréer, nos salutations distinguées.
10/10 Excellent
jeremie
Voyage en famille
26 juin 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait
Hôtel implanté sur une presqu'île, le cadre est exceptionnel avec des petits logements dans les bois. Nourriture excellente, personnel professionel. On reviendra.
jeremie
Séjour de 4 nuits en juin 2022
Réponse de Guest Relations le 26 juin 2022
Cher Jeremie,
Merci d'avoir pris le temps de nous faire partager votre opinion sur vos vacances passées au sein du Club Hotel Letoonia .
Nous sommes ravis d'apprendre que vous avez passé un agréable séjour parmi nous. Vos compliments viennent récompenser nos équipes, ils leur seront transmis avec un grand plaisir.
Nous faisons de notre mieux afin de vous satisfaire lors d'un avenir très proche.
N'hésitez pas à nous contacter si nous pouvons vous être utiles.
Cordialement,
2/10 Horrible
Benaoumeur
12 août 2019
Les points forts : Propreté
Algue week-end
Plage pleine d’algues
Benaoumeur
Séjour de 6 nuits en août 2019
Réponse de Guest Relations le 12 août 2019
Dear mr. Ben Aouemeur ,
Thank you for visiting Club and Hotel Letoonia. We are sorry to hear that you did not enjoy your holiday with us. However we hope to be able to make this opportunity up to you one day, if you do choose to visit us again.
Best Regards,
Guest Relations
10/10 Excellent
Hamza
3 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
trés beau séjour
Très beau séjour , l’hôtel est magnifique , les services de restauration et la disponibilité du personnel au top , l'équipe d'animation professionnelle .
Hamza
Séjour de 2 nuits en avril 2019
Réponse de Guest relations team le 4 mai 2019
Cher Hamza
Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.
Veuillez agréer, nos salutations distinguées.
10/10 Excellent
Hamza
1 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel et personnel accueillant, je le recommande .
Hamza
Séjour de 3 nuits en avril 2019
Réponse de Guest relations le 1 mai 2019
Dear mr.Hamza , Thank you for sharing positive feedback about your experience at our resort. We are very glad to hear how much you enjoyed your stay, and wish to welcome you back again in the future. Best Regards, Guest Relations
10/10 Excellent
Ufuk, lyon
15 mai 2018
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les gros points forts de cet hôtel sont :
-proximité avec le centre ville, possibilité de rejoindre le CV en bateau qui part toutes les heures
-La nourriture est "extraordinaire", énormément de choix
-les plages sont nettoyées et sont privées
-les activités proposées (théâtre le soir, tennis etc...)
-la propreté et le paysage de l'hôtel. Très beau complexe avec beaucoup de verdures, de très belle fleurs et de toutes les couleurs.
-Bonne isolation des chambres, chambre confortable.
Les points négatifs et à améliorer :
-les services payants coûtent cher (hamam sauna..).
-certains agents du personnel ne sont pas serviables. Mauvaise ambiance parfois entre les agents.
Je reviendrais danc cet hôtel !!
Ufuk
Séjour de 8 nuits en mai 2018
Réponse de Guest Relations le 19 mai 2018
First of all we would like to thank you for your review.
Your comments are a big value to improve the quality of service at our Hotel. We are very happy to hear that you enjoyed your vacation. İf you should need anything in the future please do not hesitate to contact us for further informations. We hope to welcome you again.
4/10 Médiocre
anonyme, France
13 oct. 2014
Les points forts : Propreté et confort de la chambre
Attention aux arnaques
négative. Mon enfant est tombé dans les escaliers. Le personnel de l'hotel nous a recommandé l'hopital Letoon, un vrai piège à touristes. Pour deux points de soutures, ils nous ont fait payer 650€. Je ne mettrai plus jamais les pieds à cet endroit!!!
anonyme
10/10 Excellent
Rachel
Voyage en famille
27 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A Turkish paradise
The best hotel/resort we've stayed in. Staff we're not over friendly to beg for tips and while it was busy, not over crowded. The location is stunning, in the bay with multiple beaches. We're definitely coming back.
Rachel
Séjour de 5 nuits en octobre 2023
10/10 Excellent
Iryna
Voyage en famille
11 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Recommend!!
All was excellent!!
Service is top notch!!
Iryna
Séjour de 14 nuits en septembre 2023
10/10 Excellent
Siamak
Voyage en famille
10 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really enjoyed staying at this all-inclusive hotel. The hotel owns a big peninsula (which is their biggest feature), and they build all around the land nicely. Also, they maintained it nicely. Rooms are clean and nice, hotel has lots of nice beaches. We have even seen a giant turtle swimming in one of the beaches there, and couple squids in the water which was so exciting. The water slid are limited but are functional and fun. We also like the kayaking and pedal boats which were included. The food was good for a buffet with lots of Varity.
We had enough to do in the hotel for couple days that we didn't need to go outside.
Siamak
Séjour de 3 nuits en septembre 2023
6/10 Satisfaisant
Robert
2 oct. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This property is old and the facilities need an overhaul.
Robert
Séjour de 2 nuits en septembre 2023
10/10 Excellent
Sameh
Voyage en famille
27 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sameh
Séjour de 1 nuit en septembre 2023
10/10 Excellent
Irina
Voyage en famille
16 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thank you Letoonia! We travelled with a 2y.o.child, all expectations were met. Clean (cleaning every day), food variety (also for a child), wonderful territory, 3 beaches, yoga. Already advised our parents. Absolutely recommended.
Irina
Séjour de 10 nuits en septembre 2023
8/10 Bien
Omer
Voyage en famille
13 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful place on a charming landscape.
But there were some staffing issues. Most of them have language barriers and sometimes giving attitudes to the customers.
Omer
Séjour de 6 nuits en août 2023
8/10 Bien
Owen
Voyage en famille
12 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location, swimming choices including a number of ocean and pool options, great children’s kids club, entertainment, great eating options. Views great.
Gym very disappointing, limited, old equipment some definitely a Health & Safety risk, glass on floor - not in line with the property in general.
Food wastage seems excessive.
Owen
Séjour de 7 nuits en août 2023
8/10 Bien
Erim
6 sept. 2023
Les points forts : Équipements
The property is very nice and the location is beautiful. Food quality is good, but the hotel was extremely crowded. We had to wait on a line for pretty much everything.
Erim
Séjour de 3 nuits en septembre 2023
10/10 Excellent
Abraham
28 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The food, the beaches and the atmosphere were amazing
Abraham
Séjour de 9 nuits en juillet 2023
10/10 Excellent
Ibrahim
26 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Exellent hotel, best service, hope to come again
Ibrahim
Séjour de 4 nuits en août 2023
8/10 Bien
Ugur
Voyage en famille
23 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sehr groß, leider zu viele Treppen. Paar Steigungen. Essen war kalt bis lauwarm.
Ugur
Séjour de 6 nuits en août 2023
8/10 Bien
Nilgun
23 août 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Nilgun
Séjour de 2 nuits en août 2023
10/10 Excellent
Oussama
19 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Oussama
Séjour de 4 nuits en août 2023
10/10 Excellent
Berkay Övünç
18 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Berkay Övünç
Séjour de 5 nuits en août 2023
8/10 Bien
Amjad
12 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amjad
Séjour de 1 nuit en août 2023
2/10 Horrible
Salman
8 août 2023
Salman
Séjour de 1 nuit en août 2023
6/10 Satisfaisant
Kaveh
8 août 2023
Beautiful landscape Very old buildings, staff are very unprofessional and somewhat rude almost no sense of hospitality
Entertainment is terrible.
Overall with that price there are so many better places
Kaveh
Séjour de 6 nuits en août 2023
10/10 Excellent
Khawar
23 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Club Letoonia Resort Hotel Review
A nice, clean and family friendly resort hotel with great eating choices and nice room layouts for great sea views. The hotel location is right at the sea with lots of beach options. Be ready to walk as the rooms are at a fair distance from the front desk although they have a shuttle but the shuttle has limited seating capacity. Overall the resort has excellent views and is kept extremely clean and tidy. The hotel has great parking space available.
Keep up the great work.
Khawar
Séjour de 4 nuits en juillet 2023
10/10 Excellent
Hanife
Voyage en famille
9 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellente
Excellent Hotel With Extraordinary Amenities, Great and Helpfull Reception Staff, Clean Spacious Rooms, All Inclusive Food and Drinks
Hanife
Séjour de 3 nuits en juillet 2023
Réponse de ibrahi.danaci le 10 juil. 2023
thank you very much. we look forward to welcoming you back.
10/10 Excellent
Shayaan
Voyage en famille
8 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place for the entire family to enjoy, especially those with young kids!
Shayaan
Séjour de 3 nuits en juillet 2023
10/10 Excellent
sinem
Voyage en famille
24 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
10/10
Harikaydı tek kelime ile harika bir deneyimdi, tekrar mutlaka gelip deneyimleyeceğim bir yer. Cocuklu cocuksuz fark etmez herkesin cok güzel zaman geçireceği bir tesis.
sinem
Séjour de 6 nuits en juin 2023
10/10 Excellent
Clare
Voyage en famille
3 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clare
Séjour de 8 nuits en mai 2023
Réponse de Sales Dept. le 5 juin 2023
Dear Guest,Thank you for interest Club&Hotel Letooniawe are waiting for you againBest regards,
10/10 Excellent
William
17 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Happiness is Club Letoonia
We were very pleasantly surprised with this all-inclusive. We spent a week there and enjoyed all aspects of it. The food was terrific, the staff were awesome, the evening entertainment was very funny and the room was clean and mostly modern. The sports equipment and facilities all were in good shape and if you have the $$ the spa was well worth the money.
William
Séjour de 7 nuits en octobre 2022
Réponse de Guest Relations team. le 17 oct. 2022
Thank you for taking the time to review your holiday on Trip Advisor. We are delighted to hear you enjoyed your stay.Your happiness is our happiness.We look forward to seeing you again soon.Best Wishes.
8/10 Bien
Alex
Voyage en famille
8 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great resort. Excellent service. Highly recommend.
Alex
Séjour de 5 nuits en août 2022
Réponse de Guest Relations team. le 17 oct. 2022
Dear Alex,Thank you for your review. We are delighted you enjoyed your stay.Best Wishes.
10/10 Excellent
Tzvi
Voyage en famille
22 sept. 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
A perfect stay, views beaches, food, and walkways. We tryied to avoid some of them.
Tzvi
Séjour de 4 nuits en septembre 2022
Réponse de Guest Relations team. le 17 oct. 2022
Dear Tzvi, We are delighted to have greated you at Club Hotel Letoonia. On behalf of all our team we, thank you very much for this beautiful honest review. I hope we have the opportunity to meet with you again in the near future.With Greetings from sunny Fethiye, Best Wishes,
10/10 Excellent
Nabih
Voyage en famille
12 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful location, great views, great staff, amazing food.
Nabih
Séjour de 3 nuits en septembre 2022
Réponse de Guest Relations team le 17 oct. 2022
Dear Nabih,Thank you for taking the time to review your holiday,We are delighted to see you enjoyed your stay with us.We look forward in seeing you again soon.Best Wishes.
10/10 Excellent
david
6 sept. 2022
david
Séjour de 2 nuits en septembre 2022
Réponse de Guest Relations le 7 sept. 2022
Dear David ,Thank you for sharing your positive experience with us! It is important for us to know that you enjoyed your stay.Best wishes,
10/10 Excellent
Nil
Voyage en famille
5 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our family of four had a fantastic time at Letonia. The grounds and landscaping are amazing. The food was plentiful and good. The amenities from the water sports go water slides, tennis courts and gym made it really fun and we didn’t feel the need to step out of the resort.
Nil
Séjour de 3 nuits en août 2022
Réponse de Guest Relations le 7 sept. 2022
Dear Nil ,Thank you for sharing your positive experience with us! It is important for us to know that you enjoyed your stay.Best wishes,
10/10 Excellent
Tarek
28 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
we liked everything this is our second time and it will not be the last for sure.
Tarek
Séjour de 5 nuits en août 2022
Réponse de Guest Relations le 2 sept. 2022
Dear mr.Tarek , Thank you for spending a few minutes of your time to review your stay. Hope see your again !Thank you once again,Best Regards
10/10 Excellent
Pinar
Voyage en famille
22 août 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The staff is helpful, friendly, and professional. The food was amazing. Hotel's landscape design is stunning. I will definitely come back and highly recommend to anyone who wants to experience Fethiye. Hotel Letoonia is a superb place to unwind. I can't wait to go back
Pinar
Séjour de 3 nuits en juin 2022
Réponse de Guest Relations le 22 août 2022
Dear Pinar ,Thank you for sharing your positive experience with us! It is important for us to know that you enjoyed your stay.Best wishes,
8/10 Bien
Aven
Voyage en famille avec de jeunes enfants, Voyage en famille
10 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The check in was not good at all! I booked a Bangalo for 2 adults and 1 child and at the arrival the room was not ready, air condition was turned off the extra bed was not there, I had to order it and there was a misleading of my bangalo’s location where I had to have a debate with the reception until they explained to me how may I reach it through an elevator as they have given me a very high Bangalo on a top of a mountain.
Other than that I was highly pleasant with my stay! I liked it so much! I would definitely visit again!
Aven
Séjour de 5 nuits en août 2022
Réponse de Guest Relations le 11 août 2022
Dear Aven, Firstly we would like to thank you deeply for finding the time to review your holiday. Your reviews are very important for us, for changes we are always open. Which is also important for our guests, We are very sorry for the problems that were coursed in our hotel. We as a hotel definitely had no intention of making any guests’ stay disappointing and we have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continuously. We hope to welcome you back to the Club Hotel Letoonia in the future .
Thank you once again,
Best Regards,
4/10 Médiocre
alaa, Kuwait
Voyage en famille
9 août 2022
Les points forts : Équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Not 5 star hotel, it’s not even 4 star.
alaa
Séjour de 3 nuits en août 2022
Réponse de Guest Relations le 10 août 2022
Thank you for your comments.
10/10 Excellent
Murat
19 juil. 2022
Murat
Séjour de 4 nuits en juillet 2022
Réponse de Misafir İlişkileri le 27 juil. 2022
Değerli Misafirimiz Murat Bey,
Otelimize verdiğiniz güzel puan için çok teşekkür ederiz!
Saygılarımızla,
Misafir İlişkileri
10/10 Excellent
George, paramus
Voyage en famille
8 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
nice place to stay
George
Séjour de 4 nuits en juillet 2022
Réponse de Guest Relations le 18 juil. 2022
Dear George thank you very much for a nice comment
Best Regards,
8/10 Bien
BEYHAN
Voyage en famille
7 juil. 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
BEYHAN
Séjour de 4 nuits en juin 2022
Réponse de Misafir İlişkileri le 7 juil. 2022
Değerli Misafirimiz , Otelimize verdiğiniz puan için çok teşekkür ederiz! Umarım tekrar sizi ağırlama fırsatını buluruz. Görüşmek üzere, Saygılarımızla,
2/10 Horrible
Kaluk
5 juil. 2022
Kaluk
Séjour de 3 nuits en juin 2022
8/10 Bien
Remziye Rena
4 juil. 2022
Remziye Rena
Séjour de 3 nuits en juin 2022
Réponse de Misafir İlişkileri le 5 juil. 2022
Değerli Misafirimiz Ramziye Rena hanım ,
Otelimize verdiğiniz puan için çok teşekkür ederiz!
Umarım tekrar sizi ağırlama fırsatını buluruz.
Görüşmek üzere,
Saygılarımızla,
10/10 Excellent
Hayati
Voyage en famille
28 juin 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Yemyeşil bir yarımada ve harika bir deniz
Mükemmel bir doğası ve denizi var. Her yer yemyeşil ve upuzun plajı olan bir yarımada. Kaydıraklar bile denize iniyor. Fakat konumundan dolayı odalara merdivenle ulaşmak gerekiyor.
Hayati
Séjour de 2 nuits en juin 2022
Réponse de Misafir İlişkileri le 29 juin 2022
Değerli Misafirimiz Hayati Bey ,
Size ve ailenize sağlıklı ve mutlu günler dileriz.
Güzel bir tatil geçirmenize vesile olabildiysek ne mutlu bize
Memnuniyetinizi diğer departmanlarımızla paylaşacağız. Bizi tercih ettiğiniz için teşekkür ederiz, umarız tekrar sizi ağırlama fırsatını buluruz.
Görüşmek üzere,
4/10 Médiocre
SARAH
Voyage en famille avec de jeunes enfants
25 juin 2022
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
It was my husband, my self and my 3 children (1 infant).
The listing clearly stated 2 children stay free.
So I only put 2 adults on my reservation and requested a queen and single bed.
My mom decided to join us a day before the trip. So I decided I would add an additional adult when we arrive.
They ended up telling us we need to book a second room for 170 euros per night. We had driven 9 hours and I had no choice.
We basically ended up spending $2000 for 3 nights…
They kept stating that we are 6 people in one room. But did not acknowledge that the listing says 2 children stay free.
Mind you, this room was the largest room we’ve stayed at this entire vacation and additional to the queen and single bed there were 2 sofa beds. The room was spacious enough for us all.
I contacted Expedia and they said next time I would have to contact Expedia immediately to update my reservation.
I had no issue paying for an additional adult only.
Other than my phone getting stolen, this was a huge inconvenience they’ve caused me during my trip, and unfortunately I couldn’t enjoy it with my family as much as I would have liked.
The food was good. Some days dinner was mediocre and other days it was really good. Breakfast was the best buffet in my opinion including a variety of jams and cheeses which I enjoyed.
I probably won’t be coming back. I felt taken advantage of as a tourist, and it definitely wasn’t a good way to welcome guests at your hotel.
SARAH
Séjour de 3 nuits en juin 2022
Réponse de Guest Relations le 26 juin 2022
Dear Sarah
Thank you for taking the time to tell us about your experience at the Club Hotel Letoonia. We are sorry that your experience did not meet your expectations.
Our room concept includes 685 standard hotel and bungalow rooms. For a big family, we are happy to provide villa-style accommodation (different price ) ; but, your reservation was a standard Dbl room for two persons, but your family was 3 adults+3 child, for this kind of accommodation we are providing two rooms.
We sincerely hope that you will give us the opportunity to restore your confidence and welcome you back again. Please don't be hesitate to contact our reservations department, for a better service.
Best Regards
4/10 Médiocre
Gabrial
Voyage en famille
25 juin 2022
Les points forts : Propreté et infrastructures et conditions de l’hébergement
I like the property grounds, green and very well maintained. The food was so bad. It was all inclusive and it was hard to find meat, chicken or fish in buffets. Even salads and side dishes were not enough and old and not tasty. My husband carried food from outside every day. They don’t have cocktails at the beach bars. You have to walk a half mile to get a cocktail. The beach bars only have fountain beers, vines and soft drinks.
We ate outside food most of the time.
Gabrial
Séjour de 3 nuits en juin 2022
Réponse de Guest Relations le 29 juin 2022
Dear Gabrial,
Firstly we would like to thank you deeply for finding the time to review your holiday. Your reviews are very important for us, for changes we are always open. Which is also important for our guests, We are very sorry for the problems that were coursed in our hotel. We as a hotel definitely had no intention of making any guests’ stay disappointing and we have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continuously. We are very sorry to hear that could not meet your expectations. I hope to welcome you back to the Club Hotel Letoonia in the future and be able to restore your faith. Please email us direct for your next holiday and we will work together with our kitchen staff to provide a better service
Thank you once again,
Best Regards,
8/10 Bien
Cynthia, Scottsdale
Voyage en famille
17 juin 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful Property. Fun for the kids. However, we booked a triple with son thru Expedia. When we arrived at midnight they added a charge of $250 for our son for our stay. What are we to do? We couldn't find another place that late in the evening. So be aware of extra charges for extra children in the room.
Cynthia
Séjour de 2 nuits en juin 2022
Réponse de Guest Relations le 26 juin 2022
Dear Cynthiya
Firstly Thank you for spending a few minutes of your time reviewing your stay. Both positive and Constructive criticism is very important to us here at Club Hotel Letoonia,
In our Hotel concept, children under 12 years are free, but your child is 17 years old, so we consider him an adult. Unfortunately, your reservation was a standard double room, and we changed it to a standard triple room. For that, they ask you to pay the difference.
Thank you once again, And hopefully see you again in our resort
10/10 Excellent
Pat
25 mai 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing club , amazing staff, I never experienced such a beautiful club in my life.
Pat
Séjour de 2 nuits en mai 2022
Réponse de front office le 17 juin 2022
Thank you very much for your kindly massege .We are very happy to see you in our lovely Resort again .have a nice weekend. regards